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AlibrisReviews 101,762

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
793
value
8,740
shipping
8,730
quality
8,724
This company responds to reviews on average within 1 day
West Virginia
1 review
0 helpful votes
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Very easy to navigate site & great selection of somewhat obscure books. Many Thanks!

Date of experience: December 3, 2022
Texas
2 reviews
0 helpful votes
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Take the time to set up account and future emails for $5 discount which I can't use unless I spend $50 dollars on used books. I don't want $50 dollars of used books at one time.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2022
Utah
1 review
0 helpful votes
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Easy to find what I was looking for
December 3, 2022

Easy to find what I was looking for. Easy checkout process

Date of experience: December 3, 2022
California
1 review
0 helpful votes
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Good selection
December 3, 2022

Good selection. I like that you let us know if we can save a little money by changing sellers when there are several books that could be shipped from the same seller.

Date of experience: December 3, 2022
Arkansas
1 review
0 helpful votes
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Was looking for a book & your name came up first & the price was great!

Date of experience: December 3, 2022
Florida
1 review
0 helpful votes
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I could not find a way to increase the number of books to order. Had to order twice.

Date of experience: December 3, 2022
Florida
1 review
0 helpful votes
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I LOVE alibris!
December 3, 2022
Updated review

I LOVE alibris! I saw a video of someone raving on about it and decided to give it a go and albris did not disappoint! There was one time i got some manga and the little status thing said that it was delivered but there was nothing in my mailbox. I contacted customer service and they responded back in about 15 minutes and gave me a full run-down on my package. (it arrived) i also really like their "spend $39.00 get free shipping" deal because since books are cheap on alibris, i can get 5-6 manga at a time for less than 50 bucks. Thanks alibris!

Date of experience: December 3, 2022

Easy to navigate, cheap prices, and good service :)
September 4, 2022
Previous review

Easy to navigate, cheap prices, and good service :)

Date of experience: September 4, 2022
Texas
1 review
0 helpful votes
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Took three minutes to get what I was going after. Can't beat that.

Date of experience: December 3, 2022
Florida
1 review
0 helpful votes
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Excellent speedy and easy for me especially since i forgot my password as i usually do

Date of experience: December 3, 2022
Missouri
1 review
0 helpful votes
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Lost my cart when signing in
December 3, 2022

Lost my cart when signing in. Had to re-add all items.

Date of experience: December 3, 2022
Texas
1 review
0 helpful votes
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Thanks for making the checkout process go so smooth!

Date of experience: December 3, 2022
Illinois
1 review
0 helpful votes
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I ordered a book for my son only to find out that the order had to be canceled from your end.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2022
Georgia
1 review
0 helpful votes
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Very positive
December 3, 2022

Very positive. Found all the books I wanted. Need to pick the same seller more offten to cut down on boxes/mailers.

Date of experience: December 3, 2022
Massachusetts
1 review
0 helpful votes
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It would be really helpful to be able to see which sellers have the same books so bundling shipping would be easier

Date of experience: December 3, 2022
California
1 review
0 helpful votes
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Excellent products and services
December 3, 2022

Excellent products and services. Good value for merchandise.

Date of experience: December 3, 2022
California
1 review
0 helpful votes
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Treasure books that have been forgotten are found here at Alibris!

Date of experience: December 3, 2022
Georgia
6 reviews
12 helpful votes
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Quick and easy ordering process, readable and highly functional screen layouts

Date of experience: December 3, 2022
GB
1 review
0 helpful votes
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First time I tried to buy the shipping cost was shown as £4 something, when checking out this jumped to £15 something! Early warning needed when yu enter your address please. Otherwise price seems very fare - will say more when book arrives.

Date of experience: December 3, 2022
California
2 reviews
0 helpful votes
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Easy to find what I wanted
December 2, 2022
Updated review

Easy to find what I wanted. You have a great selection to choose from and also make suggestions as to other books. You have great customer service and great followup. Thank you for your outstanding service.

Date of experience: December 2, 2022

Your web site is easy to manage
November 19, 2022
Previous review

Your web site is easy to manage. You have a great selection of books. Thank you so much.

Date of experience: November 19, 2022
Illinois
1 review
0 helpful votes
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Alibris nearly always has what I need at reasonable...
December 2, 2022
Updated review

Alibris nearly always has what I need at reasonable prices - about half of what other "brands" are charging.

Date of experience: December 2, 2022

Easy to order
October 6, 2022
Previous review

Easy to order - nearly always find exactly what I want/need.

Date of experience: October 6, 2022