We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Very easy to navigate site & great selection of somewhat obscure books. Many Thanks!
Take the time to set up account and future emails for $5 discount which I can't use unless I spend $50 dollars on used books. I don't want $50 dollars of used books at one time.
Easy to find what I was looking for. Easy checkout process
Good selection. I like that you let us know if we can save a little money by changing sellers when there are several books that could be shipped from the same seller.
Was looking for a book & your name came up first & the price was great!
I could not find a way to increase the number of books to order. Had to order twice.
I LOVE alibris! I saw a video of someone raving on about it and decided to give it a go and albris did not disappoint! There was one time i got some manga and the little status thing said that it was delivered but there was nothing in my mailbox. I contacted customer service and they responded back in about 15 minutes and gave me a full run-down on my package. (it arrived) i also really like their "spend $39.00 get free shipping" deal because since books are cheap on alibris, i can get 5-6 manga at a time for less than 50 bucks. Thanks alibris!
Easy to navigate, cheap prices, and good service :)
Took three minutes to get what I was going after. Can't beat that.
Excellent speedy and easy for me especially since i forgot my password as i usually do
Lost my cart when signing in. Had to re-add all items.
Thanks for making the checkout process go so smooth!
I ordered a book for my son only to find out that the order had to be canceled from your end.
Very positive. Found all the books I wanted. Need to pick the same seller more offten to cut down on boxes/mailers.
It would be really helpful to be able to see which sellers have the same books so bundling shipping would be easier
Excellent products and services. Good value for merchandise.
Treasure books that have been forgotten are found here at Alibris!
Quick and easy ordering process, readable and highly functional screen layouts
First time I tried to buy the shipping cost was shown as £4 something, when checking out this jumped to £15 something! Early warning needed when yu enter your address please. Otherwise price seems very fare - will say more when book arrives.
Easy to find what I wanted. You have a great selection to choose from and also make suggestions as to other books. You have great customer service and great followup. Thank you for your outstanding service.
Your web site is easy to manage. You have a great selection of books. Thank you so much.
Alibris nearly always has what I need at reasonable prices - about half of what other "brands" are charging.
Easy to order - nearly always find exactly what I want/need.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.