We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Easy to find what I wanted. You have a great selection to choose from and also make suggestions as to other books. You have great customer service and great followup. Thank you for your outstanding service.
Your web site is easy to manage. You have a great selection of books. Thank you so much.
Alibris nearly always has what I need at reasonable prices - about half of what other "brands" are charging.
Easy to order - nearly always find exactly what I want/need.
It was easy finding the novel and making my selection to purchase. Thanks
It was so easy locating the novels I wanted and at the low price of each book. Thanks
It was very easy to find the novel I wanted and at the right price with delivery. Thanks
It was a pleasure choosing the novel I wanted and the price and delivery fee were very reasonable
Great, very easy to find the novel I wanted.
Great shopping experience, was able to find the book and at the price I wanted to pay. Thanks
Great, I was able to get the books that I wanted and it was easy to order online.
Thanks
Easy to order. Good price even after shipping costs added.
I always say the same thing. Price is right - shipping isn't.
Shipping costs are absurd. I've brought this up before. In the current case, they represent 500% of the cost of the book.
Love the site overall!
Would like more filtering options when browsing available copies of a book.
For example, filter by condition and filter by seller rating at the same time.
So far, so good. Price and shipping costs are minimal.
It was easy to come onto a new site and order a book. Thank you.
It would really help ordering, if the books were grouped by the series, if they are part of a series by an author.
Found just what I wanted, ordering was quick and easy
Some of the shipping costs are somewhat high.
Easy shopping; easy payment. Well organized selection.
I usually find the books I'm looking for on Alibris at a good price with fair shipping price and timely shipping.
Quick and easy found what I wanted check out with easy I use paypand there was no problem boss great site
I appreciate that shipping to Canada isn't too bad.
Love the prices and there is a variety of selection.
Easy to find products, great price, and quick checkout!
Easy to find what I need in their seemingly endless collection.
Easy to find the books I need. They're almost always here.
Richard was so quick to send me photos of the book and was great to work with! Thanks!
It is sad that sales are what bring you to the site - with promises of free shipping and coupons that only apply to the very cheap book prices but not to the ridiculous shipping & handling charges.
Very easy to find the books. Shipping is always a lot
Easy to use site, but the shipping is expensive.
Super easy. Amazing price. Didn't have to use the bad company.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.