We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
It wasn't bad and I got a better dela than some other places. However the navigation of checking out was confusing. The coupon code option really should be in with the payment section or at the end in the review section.
Like being able to find books on 1site at decent prices but s/h costs are surprisingly high! Hopefully the books will get to me in good shape and time.
Not able to use Free Shipping or coupons on any of the books. Need books for Bookclub.
Whenever I look for a book that I can not find in my local area I always look here and I'm sure to find what I need, always.
I have always came to your site when looking for hard to find copies or rare books. Keep moving forward.
Your website helped me find the "needle in the haystack"! Thank you!
Alibris seems to have a broader selection and better prices than Abebooks... thank you.
Very easy to locate books. Shopping basket is easy to add or remove items. Easy payment.
I would use this site again
I was able to find the books I wanted but was concerned when it said "receive books by Dec 24" I wanted them sooner so took my chance, I think I will get them sooner but we will see.
(1) I did not get the discount promised in the email. (2) I kept updating the credit card info, and it did not save. This is dangerous and I don't appreciate it.
I appreciate the wide range of sellers, and knowing their locations is very useful.
Found what I was looking for at an affordable price. Thanks!
Easy, once I figured out the "free shipping" part.
I always find shopping at Alibris quick and straightforward.
Excellent website—shockingly so, given how universally poorly thought out most "shopping" sites are. Thanks!
Pretty easy. I wish the address I most often ship to—mine—would be the first one that comes up, rather than one I haven't sent anything to for years
Found everything I was looking for at a lower price!
Alibris is always reliable. I never worry about books getting to me and they always come quickly and as described.
Alibris is always easy to find books, the process of purchasing couldn't be easier, and the books ship right away. What's not to love?!
I found what I was looking for and the price was excellent. The website ordering process worked perfectly. Thanks Alibris!
Computer didn't give me an opportunity to revise shipping address. Orders are heading to the wrong address.
So far so good. Looking forward to receiving my books.
Great prices but the shipping from individual sellers really adds up.
Didn't get my email sign up fee but I did get a smaller rebate
Site is easy to use and has multiple options to search and save. It would be 5-star if shipping costs were more prominent.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.