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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
This is my first time and so far it was quite easy to use
It was easy to find the book I needed and the prices are great!
Quick and easy with many options. We'll see how the condition is when it arrives.
The formatting of the books is a bit tricky initially to navigate with the multiple sellers.
Would like to see all info for condition of book on the first review of books in a search to better pick the book purchase (this would have saved me a lot of time).
I had logged in, spent an hour ordering books, went to check out and had to sign in again. It chose to not recognise me and had to redo password only to find my order had been dumped and had to build it all over again. Very annoying.
Very unfriendly website! I've been a customer for a long time but my password wasn't recognized. Had to start from beginning.
Was a returning customer!
Very very confusing website.
Can only get discounts with a hugh expensive order.
So I got a blue-ray DVD for 3.49. Shipping was ~$4 at 3-9 days. There was an option for 3-5 days trackable. When I clicked on this it didn't update (nor was there an option to update to see if there was any changes to price) and when I submitted my order the shipping jumped to $9+. I also noticed the tax increased. I noticed that tax was being calculated on shipping as well. Seriously? So I clicked on the link to the seller to cancel the order and it wouldn't take me to the sellers contact info. I won't be using your site again until this stuff is addressed.
Good, however I would like to be able to search by seller so I can order multiple books from one place to reduce shipping. Thanks! Let me know if that is an option already, I couldn't find it.
Easy to use website. Have always gotten great products and service through Alibris!
So happy to find great reads at good price on this website
This is a great website and finding what I am looking for could not be easier.
I found what I wanted at prices that I could afford.
Just what I was looking for, in Good Condition, at a Price I can afford.
I simply love Alibris! No obstructive Ads, and I know I'm buying from People - not a giant Corporation.
Very easy to check out. Website is not the best for navigating
Shipping seems a bit high. Site was easy to navigate.
I signed up for emails to get the $5 coupon to use on this purchase, but during the order process, I could not enter the coupon code that I received.
My ordering issues were resolved with the help of a customer service person and it turns out it had nothing to do with the Alibris site. I'm happy with the site and especially begin able to get good books at a good price.
Good and fast also price is what I timing it would be
The website is easy to use. Fair prices in shipping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members