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AlibrisReviews 101,605

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
789
value
8,669
shipping
8,659
quality
8,653
This company responds to reviews on average within 1 day
Kentucky
1 review
0 helpful votes
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Order process was very user unfriendly
February 3, 2023
Updated review

Order process was very user unfriendly. Had to try several times.

Date of experience: January 4, 2023

Easy to order
November 4, 2022
Previous review

Easy to order.

Date of experience: November 4, 2022
Indiana
1 review
0 helpful votes
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Quick and easy with results more than I had expected at a very low price.

Date of experience: January 4, 2023
Colorado
1 review
0 helpful votes
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Always dependable on finding books at good prices and speedy delivery.

Date of experience: January 4, 2023
Oregon
1 review
0 helpful votes
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Easy to find book and easy to order not sure wether worth it until i get the book though

Date of experience: January 4, 2023
Illinois
1 review
0 helpful votes
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I don't enjoy buying if a hardback is not available.

Date of experience: January 4, 2023
Pennsylvania
1 review
0 helpful votes
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Seamless, easy, straight forward
January 4, 2023

Seamless, easy, straight forward. No issues at all. Great experience.

Date of experience: January 4, 2023
Virginia
2 reviews
0 helpful votes
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My experience finding and ordering is just fine but...
January 4, 2023
Updated review

My experience finding and ordering is just fine but have difficulty seeing where and how to apply coupon and free shipping

Date of experience: January 4, 2023

I have always been satisfied when using Alibris
January 4, 2022
Previous review

I have always been satisfied when using Alibris

Date of experience: January 4, 2022
Virginia
1 review
0 helpful votes
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Lots of options/pricing available for the book I chose.

Date of experience: January 4, 2023
New Jersey
1 review
0 helpful votes
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Quick and easy
January 4, 2023

Quick and easy. I appreciated the transparency re:shipping price upfront.

Date of experience: January 4, 2023
South Africa
1 review
0 helpful votes
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Overall good
January 4, 2023

Overall good. I didn't give 5 stars as there were shipping costs. Free shipping only applies to the USA, not abroad

Date of experience: January 4, 2023
Georgia
1 review
0 helpful votes
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Alibris is the best site for me when it comes to music...
January 4, 2023
Updated review

Alibris is the best site for me when it comes to music, and I enjoy browsing through and finding music and CDS I didn't know about.

Date of experience: January 4, 2023

Great site to shop for music
July 26, 2022
Previous review

Great site to shop for music

Date of experience: July 26, 2022
California
2 reviews
0 helpful votes
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Slick, easy and fun
January 4, 2023

Slick, easy and fun. Thank you. I love old, out-of-print books!

Date of experience: January 4, 2023
Ohio
1 review
0 helpful votes
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…easy to navigate site with a great selection of reasonably priced books

Date of experience: January 3, 2023

Easy and efficient
May 30, 2022
Previous review

Easy and efficient

Date of experience: May 30, 2022
Missouri
1 review
0 helpful votes
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Quick
January 3, 2023

Quick. Easy. Great selection of books at reasonable prices.

Date of experience: January 3, 2023
New York
1 review
0 helpful votes
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Cleanly designed website, checkout was standard and streamlined, no funny business, only the product I came for. Experience was pleasant.

Date of experience: January 3, 2023
Massachusetts
1 review
0 helpful votes
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I had to change my billing address info 4 times before it was accepted. I put in the correct info over and over and finally it worked.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 3, 2023
Tennessee
1 review
0 helpful votes
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Shipping & handling charges are excessive. I'll be going back to ThriftBooks (or some other dealer) in the future. I also find it deceitful that the prices shown do not reflect the S&H and Sales Taxes. When ThriftBooks lists a price, it includes everything. And free book credits are accrued there, too.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 3, 2023
California
1 review
0 helpful votes
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Super easy to use interface
January 3, 2023

Super easy to use interface. Book summaries helpful.

Date of experience: January 3, 2023
New York
1 review
0 helpful votes
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This is my first time and so far it was quite easy to use

Date of experience: January 3, 2023
Georgia
1 review
0 helpful votes
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It was easy to find the book I needed and the prices are great!

Date of experience: January 3, 2023