We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
The experience has been great!
Can't wait to receive my product!
If you buy from alibris itself the shipping is fast and arrives in pretty good condition. No complaints for alibris itself.
Excellent! I love Alibris I have been buying for over ten years.
I searched for the book I wanted, you had it, I ordered it & tomorrow it'll be on it's way. Easy Peasy! Thank you.
Books easy to find -- thanks for that...
I don't like finding the cost of shipping at the very end, after I've put in all the required info re c. Card, etc.
Good selection and fair pricing. Wish shipping were cheaper but that's the world today!
Ok although one book (an English history book that I would not think was that popular) kept selling out from the various sellers listed within a minute of my selecting it. Nothing your site can do, of course, just odd and slightly annoying.
Also, in using your site in the last month, my cart often disappears and the items I've selected are then unavailable for a day. It would be nice to have my cart saved for more than a couple of minutes when I'm logged in.
Shopping and finding items is easy and efficient. But shipping is too expensive.
I never received notification items were removed from my cart. The code provided me by Alibris did not work.
Nice to find this book at a good price. Thanks, Alibris!
I just found this website and this will be the second movie I've ordered from you and I'm very Happy with it thank you
Just ordered this book, hope it is in good condition.
Your shipping charges are offensive I'm going to start checking other sites from now on
The rating speaks for itself, if ZERO star was available that's a more correct rating.
Very good - I like that you disclose shipping info upfront - very customer-friendly!
Website easy to follow and information regarding details is excellent
Process was hampered by endless unwanted ads. I had to repeat the process more than once.
This is my first time using alibris and all was simple and straightforward
Site was easy to navigate and they had the book I was looking for!
The web site is very user friendly, and the selection of books is Excellent. Found every item I was looking for. Thanks!
It was very easy to navigate this site when purchasing the book.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.