We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Your free shipping policy is strictly a marketing bait program, as you already know. I had 8 books in my cart and one one eligible for free shipping. State your policy honestly in the first place. Plus, when one buys more than one item from the same supplier and ships to the same address, it would be nice if you encouraged them to adjust the shipping costs to reflect their own savings.
The book prices listed somehow mysteriously change in order to drop a dollar or two below the coupon limit in order to be worthless to the buyer.
I would recommmend Alibris if ONLY one item is to be purchased at a time.
Found a book I was looking for at a great price and locally also! I will return in the future.
Found every one I wanted. I appreciate having choices for each title.
First rate materials and service at a lower price.
I always find what I'm looking for, and at a lower price than other booksellers.
One stop shopping! Very satisfied with all aspects of shopping here.
Your coupons need to state the minimum purchase requirements on them.
I did not seem to get a S&H reduction due to buying from the same seller.
Quick, easy, you had what I needed at a great price.
It's so easy that I can't find anything to say.:-)
Fine. Ran into a slight snap updating payment method.
Great selection. Search function is sometimes fiddly.
Shopping optimizer is a nice feature -- it noticed a few things I had missed, like the opportunity to bundle orders from the same shop, thereby saving on shipping.
I lost the books in my cart after I logged in!
I was sent a coupon code for $5 off at noon. When I ordered at 2PM the check out said it had expired. Not cool
Ok better to search for subject too
I found one of the books I was looking for at a good price.
I found the book I wanted at a very good price.
I found the only copy of a book I wanted at a price I could afford.
I did find the book I wanted, but had to spend more than I wanted on a new book as the "good" used ones had too many possible flaws for a gift. Didn't sound like "good" copies to me. Also see that basic postage has gone up 50 cents.
I fairly easily found books I want that are eligible for free shipping.
It was very easy to find what I wanted, and the checkout process was also easy.
The book I sought was easy to find, and it was easy to buy.
Responds quick when you need help and responds quick to do request
4 stars because I just wish the combined shipping was more affordable from the same seller. I would like to see more discounts on this option.
Love this site, and recommend to everyone!
What a wonder way to find cheap books, already infused with good Vibes and character, and help the environment in the process!
Billing address would not allow me to change it and order would not go through without that change. I worked for a good 15 minutes to change it. Finally it worked, only when I saved my card number, which I preferred not to do.
Could not find the place to put in my discount code.
I love Alibris and encourage others to buy their books from Alibris
So easy to find titles and easy to navigate the site good experience
So fast it's been cheap, and easy to navigate, pay etc.
Easy everything and local to my region. Wonderful!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.