We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
To many forms or pages to go through. No $5 coupons discount offer applied.
Can't find this book Annette…luckily it came up on my search engine so I can order it
Great service. Good prices. I can always find what I'm looking for.
Found the books I was looking for. Easy ordering process.
I wish you let the buyer know how long the shipping would be earlier in the shopping process! I need this book asap and will be very disappointed if it actually takes as long as the time period you said it might!
Cheap books, expensive shipping. Overall good deals.
Very easy website to navigate. Very clear process.
I've used Alibris to find unusual books from my childhood that were lost over the years, as well as newer books. Always easy to use, and love supporting indie booksellers.
I've used Alibris for years. I've been able to replace rare childhood books that were ruined in storage, including a really obscure one from the 1930s that was a hand-me-down.
Excellent search capabilities and ordering is a breeze.
Instructions are easy to follow, page is easy to navigate,.
Wide and varied selection, excellent values, easy check-out process.
Is is possible to store more than one credit card? I order some things for personal use, and some for my business. Just replaced one with the other, but it would be great to be able to save both and choose at time of order.
It was good, just a little confusing at the time to check out.
I didn't find what I was looking for but this is a good one. The entire process was easy and fast. Prices are great.
I was happy to find the book I was looking for and at a reasonable price. Checkout was easy.
Wow a Diamond of a SitE! Just double when u add shipping, but still gr8 deals
Good search site, but terrible, clunky checkout when updating addresses, cards, etc.
I've enjoyed using Alibris for many years and have always been happy with the process and my purchases.
I love being able to get used books and not support amazon!
Listings were not as organized as I am used to with your website.
One company sent the wrong book and I have not been able to get anyone from either your staff or theirs to help me get the right one.
Sometimes the book I click on is not the book that shows up in the cart
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.