We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I love being able to get used books and not support amazon!
Listings were not as organized as I am used to with your website.
One company sent the wrong book and I have not been able to get anyone from either your staff or theirs to help me get the right one.
Sometimes the book I click on is not the book that shows up in the cart
I used to live near this bookseller in ellicott city Md so hope to support "local" business
Ordered a book from near where i lived for 70 years... can see the bookstore's location, sort of... Francis Katz
I enjoy your service... have bought many things over several years... if i had a T-shirt printed it would say
ALIBRISBOOKS#ONE
The info about the shipping charge was confusing. You are still a great deal, so I will live with it. Thanks for offering so many wonderful and affordable books!
The coupon amount only removed $3 not $10, as stated.
My experience with Alibris is good. Ir is just hard t see if there are multiple copies from one seller. I am a teacher, so often need multiple copies. Thanx!
The list showed ONLY the book I was searching for! This made my purchase sooo much simpler!
Once you figure it out, finding books here is a breeze. They show only the ones you want and none of what you don't. I will come back here again!
I found it easy to browse the books and like the check out system... easy and straight forward. I t would be nice to more details about the books in the description though.
Alibris has more books. More sellers and easy check out. I will be back!
Loved the additional title suggestions and the cart update choice resulting in almost $5 in savings
First of all I have found in your website a book that I havnt found in other
Books site as Amazon and Book depository and I am very happy for that.
The order and payment process were very simple
Straight forward, uncomplicated process. Thank you.
Thank you and look forward to all updates on order!
It's easy to browse through the selections and I love the fact that you can filter by hard covers
I'm usually able to find what I'm looking for. Shipment has always been prompt.
I'm a regular customer--can usually find what I'm searching for.
I found the books i wanted. Shipping seems high.
I wish there was a better way for cheaper shipping. I am spending more on shipping than I am for all of my books. However, you have more titles available than elsewhere.
I am usually able to find the book I am looking for at a reasonable price.
I've been buying books through Alibris for a long time and have never been disappointed.
I've always had good luck with Alibris!
I love Alibris! This is THE ethical alternative to Amazon. They almost always have what I'm looking for.
Easy to follow website with good descriptions of book conditions. Customer service is also great based on past experiences.
I am Visio nail impaired. I usually have to wait fr my granddaughter to. Help.got what I wanted for a great price
Moving from screen to screen was easy. Information clearly presented
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.