We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I absolutely love this site. I've ordered quite a few books from here and have been very pleased with every one of my purchases. It's my go-to place when wanting to purchase a book.
WELL YOU MADE CHANGING MY PASSWORD DIFFICULT, AND YOU DELETED MY WHOLE ORDER ONCE SO I HAD TO RE-ENTER THAT STUFF.
I found the book that I wanted in minutes. The ordering process was super easy.
Thanks!
Rob
I didn't notice the condition of the book. So, I'm hoping it's good.
Good prices, great selection, easy to use web site
Fast, easy...I liked the "optimized order" offer, saving $ on shipping 2 books
Always great to find the book you are searching for!
Thank you!
Love to have the option to purchase used books! Thanks!
To many forms or pages to go through. No $5 coupons discount offer applied.
Can't find this book Annette…luckily it came up on my search engine so I can order it
Great service. Good prices. I can always find what I'm looking for.
Found the books I was looking for. Easy ordering process.
I wish you let the buyer know how long the shipping would be earlier in the shopping process! I need this book asap and will be very disappointed if it actually takes as long as the time period you said it might!
Cheap books, expensive shipping. Overall good deals.
Very easy website to navigate. Very clear process.
I've used Alibris to find unusual books from my childhood that were lost over the years, as well as newer books. Always easy to use, and love supporting indie booksellers.
I've used Alibris for years. I've been able to replace rare childhood books that were ruined in storage, including a really obscure one from the 1930s that was a hand-me-down.
Excellent search capabilities and ordering is a breeze.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.