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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Books arrive in great condition. And on time!
I can't find better prices for the specific books I want anywhere else!
I love shopping for books I want to keep in my library. Also it helps when I want to keep a book to highlight in.
Quickly found exactly what I was looking for. Thanks!
Initial order resulted in wrong book: "Greenlights" in German language. Hoping for a better result this time. If this was the original seller, would appreciate at least free shipping.
Put in book title, found actually what I was looking for very quickly.
I found exactly what I was looking for very quickly.
I always find what I'm looking for and the booksellers are accurate in their descriptions of the books.
Alibris is my go-to for used books. Excellent experience always.
Quickly located a hard to find movie at a great price!
I appreciate the choices for buying used books - eco-friendly!
I intended to make the purchase using a gift card, and was unable to.
Many copies were available from other vendors; yours was lowest price.
Great selection of books and the process to purchase was super easy.
Was pleased to find this book after trying several other sites.
Alibris is the only online I use to purchase used books.
Alibris îs my one and only choice to purchase used books. Everything I purchase is received in the advertised condition, and there is never any issue.
I have used Alibris for years. It is my first choice when shopping for a used book or hard to find title. I'm always satisfied with both their service and the quality of the books I receive.
Always a reliable and smooth way to find almost every book I've looked for
Great navigation. I had to load my credit card info 3times before it would accept it.
Love this site! All the books I can't find on Amazon are here!
I absolutely love this site. I've ordered quite a few books from here and have been very pleased with every one of my purchases. It's my go-to place when wanting to purchase a book.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.