We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Has gone well.
Was fast and easy
Everything was clear.
Sometimes the tracking number is wrong and I can't see when a book is going to arrive. It just says there is an error. But it mostly works. Overall LOVE THIS SITE! I can get all my favorite childhood books without spending a fortune :) there was also a cute note from the family before and it was nice to see the history of the book. So cute! The condition is also phenomenal for the price.
The book I received was not even close to what I ordered. I ordered a Latin textbook and received a book about ethics in biology written in French. I do not speak French.
Easy to do, easy to pay. I would like to have seen more or better write ups on a few of the books, but that does not effect my opinion of the fine shopping experience.
I love the prices and selection on alibris, it is my go to place for buying second-hand books!
Thanks very much
The site is easy to use and I quickly found the book I wanted. Thank you!
Love Alibris. Quick and easy to use.
Easy peasy
You made it very easy for me thank you
User friendly!
I had trouble using a Citizens Credit Card. It would not accept the purchase. Hmmm...
I had trouble verrifying with buses and motorcycles. Finally got it right with stairs.
First Rate Experience
DVD usually arrives on time. Sometimes a few days later
Love this site. Always able to find the more scarce books.
Fast and easy checkout...good pricing.
Easy to find what I want.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.