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AlibrisReviews 101,734

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
792
value
8,719
shipping
8,709
quality
8,703
This company responds to reviews on average within 1 day
Texas
1 review
0 helpful votes
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Easy ordering and good prices!
April 19, 2023

Easy ordering and good prices! I will order from here again!

Date of experience: April 19, 2023
California
1 review
0 helpful votes
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I was trying to find out when item would arrive before entering all my data.

Date of experience: April 19, 2023
Kansas
1 review
0 helpful votes
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Cannot imagine how you could make this simpler or efficient. All the info I needed as re the product, not a single technical glitch, and it took less than 60 seconds.

Date of experience: April 19, 2023

User-friendly layout and interface
January 29, 2021
Previous review

User-friendly layout and interface. Good price. Fingers crossed that unlike the majority of online vendors, Alibris will not abuse access to my email address by hounding me to make additional purchases.

Date of experience: January 29, 2021
North Dakota
1 review
0 helpful votes
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Had a message if I do order for $39 I would be eligible for free shipping. The shipping fees are crazy.

Date of experience: April 19, 2023
Arizona
1 review
0 helpful votes
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I love alibris!
April 19, 2023

I love alibris! It's the best, and sometimes the only way to find older books that are no longer in my local library.

Date of experience: April 19, 2023
Minnesota
1 review
0 helpful votes
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I had a little difficulty finding where to add the coupon code. I'd recommend it be on the payment page, not earlier in the shopping cart where it is not expected. Otherwise a good experience. I'll know where to look for it next time.

Date of experience: April 19, 2023
New York
2 reviews
0 helpful votes
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Like what's available but don't like: 1.) Separate s/h fees, inability to save an item to Wishlist upfront and s/h fees calculated just prior to order placement. + PLUS? I entered a -$3 code (CLIMATE) but it didn't take.

Date of experience: April 19, 2023
Texas
2 reviews
0 helpful votes
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Quick and painless as far as hunting down obscure textbooks go. :)

Date of experience: April 19, 2023
California
1 review
0 helpful votes
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I need more than 5 stars if I want to be accurate!
April 19, 2023
Updated review

I need more than 5 stars if I want to be accurate! Albiris is my go-to source for books.

Date of experience: April 19, 2023

Easily find what I am looking for, great selection...
January 23, 2023
Previous review

Easily find what I am looking for, great selection of prices and shipping costs. Accurate condition descriptions.

Date of experience: January 23, 2023

Easily find books/authors I'm searching for...
September 8, 2022
Previous review

Easily find books/authors I'm searching for... really appreciate that the ratings are always honest and give a great explanation as to the condition of the books.

Date of experience: September 8, 2022

Easily locate books I'm looking for, great variety of purchase options

Date of experience: May 6, 2022

I am continually amazed at the availability of the...
January 13, 2022
Previous review

I am continually amazed at the availability of the titles I am looking for... the condition ratings are accurate and the BEST place to buy books.

Date of experience: January 13, 2022
Kansas
1 review
0 helpful votes
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Quick
April 19, 2023

Quick - reasonable; words that describe my experiences with alibris.

Date of experience: April 19, 2023
Illinois
1 review
0 helpful votes
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Alibris makes it easy to find what I want and simple to have it shipped to me.

Date of experience: April 19, 2023
Florida
3 reviews
0 helpful votes
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Easy to choose from fantastic selection of titles I...
April 19, 2023
Updated review

Easy to choose from fantastic selection of titles I want

Date of experience: April 19, 2023

U had the titles i wanted
April 10, 2023
Previous review

U had the titles i wanted

Date of experience: April 10, 2023
Washington
2 reviews
0 helpful votes
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Always easy to find the right book at the right price!
April 19, 2023
Updated review

Always easy to find the right book at the right price!

Date of experience: April 19, 2023

Easy, quick, and straight forward
August 9, 2022
Previous review

Easy, quick, and straight forward.

Date of experience: August 9, 2022
Oregon
2 reviews
0 helpful votes
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It's simple and easy classic older movies and good...
April 19, 2023
Updated review

It's simple and easy classic older movies and good service

Date of experience: April 19, 2023

Got it all bless
April 15, 2023
Previous review

Got it all bless

Date of experience: April 15, 2023
New York
1 review
0 helpful votes
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If you're trying to make it more of a mole-hill field of trip-ups to use a new credit card? Bravo! Or, you could at least inform 'we the mere customers' that Alibris now REQUIRES us to use the 'tab' button to move from [data-entry field] to the next... where 'once upon a time' our data-entries weren't considered 'triggering' red-tape fulfillment warnings which we deserved to be sent back to the ends-w/o-means of your check-out lines',,. Etc.

'Sorry, can we consult with a supervisor before we go-along to get-along with whatever your computers've told us... for any exceptionabilites?'

Date of experience: April 18, 2023

Last order I placed, sent to another address than my...
March 9, 2023
Previous review

Last order I placed, sent to another address than my own, I received a 'shipped' notice, but no delivery notification. Otherwise, 'rock-on', my independent media-sellers of new, used and vintage 'copy'. The world needs you more than it's yet, realized.

Date of experience: March 9, 2023
California
1 review
0 helpful votes
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Great website, huge selection of books, excellent prices.

Date of experience: April 18, 2023

Good website
March 13, 2023
Previous review

Good website

Date of experience: March 13, 2023

Good experience
September 5, 2022
Previous review

Good experience

Date of experience: September 5, 2022

Website very easy to use
July 30, 2022
Previous review

Website very easy to use.

Date of experience: July 30, 2022
Washington
1 review
0 helpful votes
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My last order I had sent to England. I hesitated to proceed with this order because shipping method defaulted to overseas delivery, and my payment method was required before straightening that out.

Date of experience: April 18, 2023
California
1 review
0 helpful votes
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I enjoy supporting small independent book sellers,...
April 18, 2023
Updated review

I enjoy supporting small independent book sellers, bravo to you all

Date of experience: April 18, 2023

I enjoy supporting independent book stores and book...
April 8, 2021
Previous review

I enjoy supporting independent book stores and book sellers in this day and age.

Date of experience: April 7, 2021
Florida
1 review
0 helpful votes
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All was great butI did not see where the 20%discount...
April 18, 2023
Updated review

All was great butI did not see where the 20%
Discount was applied.
Ray

Date of experience: April 18, 2023

Perfect so far
November 18, 2022
Previous review

Perfect so far.

Date of experience: November 18, 2022
Texas
1 review
0 helpful votes
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I keep coming back and you keep having the books and...
April 18, 2023
Updated review

I keep coming back and you keep having the books and movies I'm looking for.

Date of experience: April 18, 2023

One book I ordered (from HEB Carrolton) came with the same title but a different cover from the one pictured. I was not pleased. Still not.

Date of experience: March 7, 2023

Nothing really wrong except I had to come back three...
February 8, 2023
Previous review

Nothing really wrong except I had to come back three times before your computer problem was resolved. Glad I got back in time.

Date of experience: February 8, 2023

I always find what I'm looking for at Alibris
January 12, 2023
Previous review

I always find what I'm looking for at Alibris

Date of experience: January 12, 2023

I depend on Alibris to find the books I'm looking for
January 9, 2023
Previous review

I depend on Alibris to find the books I'm looking for.

Date of experience: January 9, 2023

Easy to find what I'm looking for
January 4, 2023
Previous review

Easy to find what I'm looking for.
Okay, you say my response matches my last review. It doesn't. What do you want me to say? I just want to get finished with this and go to bed.

Date of experience: January 4, 2023

I tried to order another DVD as well ("The Long Walk...
December 26, 2022
Previous review

I tried to order another DVD as well ("The Long Walk Home", but when I got to checkout it was listed as "The Best of Country Reporter Vol II. " I would still like to purchase that movie but I am confused about just what I would get if I proceeded through Checkout. Thank you for an answer on this.

Date of experience: December 26, 2022

I find a lot of books that I like and they are always...
December 20, 2022
Previous review

I find a lot of books that I like and they are always in good condition.

Date of experience: December 20, 2022

Cannot get rid of old shipping information
September 12, 2022
Previous review

Cannot get rid of old shipping information.

Date of experience: September 12, 2022

Found what I was looking for
June 28, 2022
Previous review

Found what I was looking for. Web site works well.

Date of experience: June 28, 2022

Easy to find what I'm looking for
February 23, 2022
Previous review

Easy to find what I'm looking for.

Date of experience: February 23, 2022

Everything went smoothly
January 29, 2022
Previous review

Everything went smoothly.

Date of experience: January 29, 2022

The web site for payment, shipping, address, etc
February 27, 2022
Previous review

The web site for payment, shipping, address, etc. is not user friendly. I needed to make changes to the credit card information and my address. I found it very confusing. I finally got through it and I hope it will all be correct next time.

Date of experience: January 28, 2022

You would not accept my MasterCard because you said...
April 21, 2021
Previous review

You would not accept my MasterCard because you said the security code was incorrect. It was not. I have made many purchases with other companies AND with you, over the past several years and never had this problem before. I spent a lot of time trying to re-enter my card information, but your web site doesn't care; it just kept denying my card. Finally today I entered my Visa card information and you accepted it. I prefer to use my MasterCard, so I hope you will correct whatever problem caused your web site to think the security code was wrong.

Date of experience: March 22, 2021