We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Found what I wanted quickly and for a good price. Check out was quick and easy.
Easy to find items and checkout is straight forward
Easy to find and compare books from different sources.
Alibris had a couple titles that my library and interlibrary did not have. They were important for an ongoing project, so I turned SUCCESSFYLLY to Alibris.
Easy to follow my actions on the ALIBRIS screen. Was prompted to review at the most critical time. I feel safe with ALIBRIS.
Item at your location Listed in general search, helpful
You have the books I was looking for at a good price
Mailing price for these items is double what it would normally be.
Easy to find a book that was published long ago with the illustrator I wanted.
The only thing that has room for improvement. Is consolidating the freight when purchasing multiple items.
Easy enough site to navigate I do wish I could see more details. Like are these all shipping from the same place. Why is shipping so high
I had trouble with the site. It wouldn't update. Especially changing my password and address. It took 3 hours of logging back in to redeem the order because the order wouldn't update.
Everything laid out clearly, easy to read and navigate. I moved through the steps with efficiency. Nothing was "hidden," like on Amazon...
The process was very smooth and easy. Unfortunately, I ordered three copies instead of the one that I had attended. It turned out fine though, because I'm in a book club, and I can give the other two copies to members.
Excellent, as always.
Displeased that so few sellers can manage to upload an image of the book they are selling.
Very clear instructions, choices, and results.
Glad to have the order number front and center as well.
I am always pleased with Alibris' selection, price and service!
I am always pleased when shopping at Alibris!
I love learning, saving money and supporting small businesses.
I love supporting small businesses and re-using books.
Every book I need, every time I need it. Great prices. Excellent customer service. I am super happy with aliris.
Went well so far. Just waiting for the item in the mail.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.