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AlibrisReviews 101,762

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
793
value
8,740
shipping
8,730
quality
8,724
This company responds to reviews on average within 1 day
New Hampshire
1 review
0 helpful votes
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Easy and the price is right….although I did hope to save shipping costs by ordering both books from the same dealer/seller.

Date of experience: May 3, 2023
Washington
4 reviews
0 helpful votes
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Had the book I wanted, new, easy to order, good capsule description of book on site. Smooth sailing.

Date of experience: May 3, 2023
Mexico
1 review
0 helpful votes
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I went to look for the coupon code, and lost contact with Aibris...and have spent a long time trying to get it back. I finally found my order, of $34.01 but gave ukp on the coupon code...

Date of experience: May 3, 2023

Happy to get used good books!
March 22, 2022
Previous review

Happy to get used good books! Thank you for making it easy to place an order!

Date of experience: March 22, 2022

Thank you for the books, and the easy checkout!
November 28, 2021
Previous review

Thank you for the books, and the easy checkout!

Date of experience: November 28, 2021

Thankful for used books
July 20, 2021
Previous review

Thankful for used books.

Date of experience: July 20, 2021
Arizona
1 review
0 helpful votes
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They provide a clear and easy way to order, and plenty of options to choose from for New or Used books.

Date of experience: May 3, 2023
New York
1 review
0 helpful votes
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I tried to use a cashback bonus from my Discover card TWICE and it was not recorded in the final total. Not pleased...

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 3, 2023
Texas
1 review
0 helpful votes
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It's easy to find the books you need and want, and easy and fast shopping!

Date of experience: May 3, 2023
France
1 review
0 helpful votes
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Compte facile d'accès et très clair; Très bonne réactivité. Taxes correctes pour les Etats Unis

Date of experience: May 3, 2023
Arizona
1 review
0 helpful votes
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Would not verify my personal account
June 2, 2023
Updated review

Would not verify my personal account. I had to use a different account.

Date of experience: May 3, 2023

Very professional
November 18, 2021
Previous review

Very professional. I always receive my materials when promised. I will continue to use Alibris Books. Thank you!

Date of experience: November 18, 2021
Arizona
1 review
0 helpful votes
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I keep coming back to Alibris because of the excellent online experience and ease of buying. They always have what I'm looking for!

Date of experience: May 2, 2023
Louisiana
1 review
0 helpful votes
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I easily found the books I was looking for on your site and could choose between new and used. It was very nice to have the coupon codes and amounts taken off. Thank you!

Date of experience: May 2, 2023
Illinois
1 review
0 helpful votes
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Nice surprise that you found me an even cheaper price on a book I was about to order!

Date of experience: May 2, 2023
California
1 review
0 helpful votes
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Way more books that even Powells in terms of selection. Awesome

Date of experience: May 2, 2023
Maryland
1 review
0 helpful votes
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It would be a nice feature if we could have editions that are available from a seller that we are already ordering from highlighted. This would help us save on shipping.

Date of experience: May 2, 2023
Georgia
3 reviews
0 helpful votes
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It is nice finding books and getting first hand help

Date of experience: May 2, 2023
Tennessee
2 reviews
0 helpful votes
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When I needed to change my Visa credit card number when clicked Place my order, it was complicated because it would let me. I had to keep going back!

Date of experience: May 2, 2023
Florida
1 review
0 helpful votes
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Good bargains, but I wish I could see the table of contents on each book.

Date of experience: May 2, 2023
Tennessee
1 review
0 helpful votes
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I found a book I wanted at a really good price and checked out within about 2 minutes. What more do I need?

Date of experience: May 2, 2023
California
1 review
0 helpful votes
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This is just my 2nd time ordering here, but I'm so impressed with how quickly my book came the last time! This may be my go-to bookstore!

Date of experience: May 2, 2023
Virginia
2 reviews
0 helpful votes
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I like the fact that you review the cart and suggest savings

Date of experience: May 2, 2023

Great to find hardcovers at a remarkable price!
October 28, 2021
Previous review

Great to find hardcovers at a remarkable price!

Date of experience: October 28, 2021
California
1 review
0 helpful votes
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There is no indication of when my order will be received. Amazon always shows when you'll get it.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 2, 2023