We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Easy and the price is right….although I did hope to save shipping costs by ordering both books from the same dealer/seller.
I went to look for the coupon code, and lost contact with Aibris...and have spent a long time trying to get it back. I finally found my order, of $34.01 but gave ukp on the coupon code...
Happy to get used good books! Thank you for making it easy to place an order!
Thank you for the books, and the easy checkout!
I tried to use a cashback bonus from my Discover card TWICE and it was not recorded in the final total. Not pleased...
Would not verify my personal account. I had to use a different account.
Very professional. I always receive my materials when promised. I will continue to use Alibris Books. Thank you!
I easily found the books I was looking for on your site and could choose between new and used. It was very nice to have the coupon codes and amounts taken off. Thank you!
It would be a nice feature if we could have editions that are available from a seller that we are already ordering from highlighted. This would help us save on shipping.
I like the fact that you review the cart and suggest savings
Great to find hardcovers at a remarkable price!
There is no indication of when my order will be received. Amazon always shows when you'll get it.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.