We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I had a seller lie about a book that they sold me on Albris, and had to return the book, Albris gave me a coupon because I lost the shipping charge, and the coupon was good for less than 30 days... Probably will not buy much from Albris. My first choice will be other sites, and the other 2,000 members in my group have learned of the way that you treat your customers, any other site would've made the seller pay shipping charges and not make a buyer that was lied to lose the money... Think about it from a buyers perspective.
It's great I was able to locate books I enjoy ordering!
It was great to find almost anything I was looking for with fair price options!
I found the books I wanted. They were easy to order,
You had th book I wanted. It was a good Price I hope it comes soon.
Excellent choices and when ordering synopsis is great on books.
Very good service and very good process of shipping.
Excellent choices and coupons been very helpful.
Very good service! Shipping to our address has excellent
Most of the sellers have been prompt. I've always received my orders within a reasonable time with the exception of one book.
Easy to figure out the condition of the books, ratings of the sellers and the book choices are easily arranged by price. The book description brought forward exactly what I was looking for.
Alibris almost always has what I want and shopping is secure.
I do feel shipping charges from some vendors are quite high.
Efficient and easy. I find books I am not aware of previously. I only purchase books from Alibris.
The website is so user friendly. I love being able to see older or out of print books in the subject I am looking for.
I have ordered before from this seller and it was always quick and what was indicated.
I love this place. Rapid delivery. Good condition so far on the books l order.
You send me a promo code for 20% off, then fon't give me 20% off
Ordering is fantastic, the prices you honestly cannot beat. Even other online competitors cant keep up. Shopping here feels like going to your local mom and pop bookshop. The only problems ive encountered had been with in transit. Any time i order an odd number of books, one is ALWAYS damaged because of their packaging. Itd be nice if they put a blank spacer so that one book isnt being at the mercy of getting entirely bent in half in transit.
You really make it easy to order. Not the usual hassle I have to go through and for that I thank you.
Great selection and good prices. Your website is easy to navigate too.
It is quick and easy to find the books I want and to order them!
I found what I wanted in less than 2 minutes Thanks!
I was so happy to find these books - Vinyl Cafe series by Stuart McLean - but dismayed when I got the total with shipping. It's pretty hard to believe that it would really cost $40+ to ship 8 books, mostly paperbacks. I understand the reasoning, but truly, it does mean that I'm not going to rush back to purchase via Alibris. It seems to me that there should be a way to negotiate when there are a number of books - and come up with a shipping amount that reflects reality. And knocking off a dollar a book is not enough when you buy a bunch of items from the same seller. I do get it, really I do, that sellers plan to make some money on the shipping, but that becomes a burdensome policy to customers. I bought 8 different books, 7 from the same seller to get the tiny discount. Our local library has none of the books by this author, and only 2 used bookstores, which tend to only take in well known books. It's hard to have to rely on an internet where shipping costs are so high.
Favorite site to buy books! Quick and easy, super affordable prices.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.