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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Exceptional selection of books, quick and easy shopping.
Good experience, except the coupon codes, are always expired.
I have always had good experience with Alibris used book orders, and prefer used books for both the cost savings and the re-use of resources.
I have had good experience ordering from Alibris.
I have had very good experiences ordering through alibris. So far no problems after multiple successful orders.
Good values. Books have come in reasonable time, and have been in condition listed.
Easy to use. Lots of options for the books I was looking for!
Been using Alibris for many years. Love it. It takes longer to get your books but we'll worth the savings
I have used alibis for years and have never had a bad experience. I have gotten books I've wanted for a minimal cost. Just have to wait on shipping.
I love alibris, I can almost always find a better deal and most always the title that I am looking for
Thanks for the the easy shopping experience
I can always count on alibris to have what I am looking for at affordable prices
If you know what you are looking for, it is easy to find. I bought two movies (DVD's). But if I couldn't remember the title, I could have found it by naming the stars in it.
Found most of what I wanted, but before I could check out I lost one of my four items. Oh well, better luck next time. JEK
I tell everyone I know about Alibris. It is my favorite way to get the best books and movies by mail.
Easy to place order. Would like more selection for one stop shopping. Hopefully will ship quickly and arrive safely.
This has been great. I wanted multiple copies of a not common book-and you had them. Thanks!
It was easy and fat. I've ordered from alibris before and have had no problems.
I had to submit my order three times. Each time for the security code. Odd.
By the way, I do not like being made to sign up for emails before my order is processed. Tacky!
Always fairly priced. Great selection of hard-to-find books.
Excellent online site for buying books at a bargain price.
Found what I was looking for quickly and checkout was a breeze.
As usual, quick, easy and always a great selection.
Always easy and hassle-free shopping on Alibris and its partners.
Always great, quick and easy shopping.
Always a great selection, prompt shipping, and never any negative experiences.
Fast and easy ordering... great customer service from Alibris!
Fast, easy to use and most items I am looking for are always in stock. Prices are competitive or in most cases lower than competitors.
Excellent...easy to understand and shoot three pointers.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.