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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Easy to order. First time. Will see how shipping goes.
Could not change billing address to the correct. Finally card co. Changed card to the P.O. Box address instead of street address?
This was a book I probably would not have found anywhere else and at a great price.
You have a lot of good items that might be hard to find and a good price. Website, I had trouble navigating it.
Sneaky website.
I don't like spam, please be more honest.
Alibis is a very dependable friend of book lovers!
I love alibris as a source for seriously good out of print books and I recommend it to all my friends
It was pretty easy. The manga are at a discounted price.
I buy all my textbooks through Alibris. The prices cannot be beat and the quality is excellent.
Al order save shipped in a timely manner. Obviously, this order has not yet shipped, so I cannnot make any comment on it.
I was disappointed to learn that, even if you bought several books from a single source, the shipping was still cumulative (4.99+4.99+4.99). Also after adding 6 books to my cart, when checking out, my cart was EMPTY. 3 TIMES I TRIED, SAME RESULT. I finally opted for 1 book to purchase and will look for a different process.
Thank you! I love Alibris as an Amazon alternative.
Great place to find quality used books on various topics.
Very easy to locate the 2 cookbooks I was interested in.
Easy to use website for the books I was interested in finding.
Hard to tell if you are getting one dvd or the full season
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Unhappy that my carted books disappeared while I changed my password. Otherwise, MY USUAL THRILL.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.