We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I was very disappointed that it wasn't clearly stated that e-books do not qualify for any coupon savings
Simple & transparent & satisfying. Thank you & God bless you, now & forever.
Payment declined. When i requested chsnging payment type, it said I had no recent orders. I reordered from a different selker. The original order will expire in early February.
I could do without the horses & lions. I wish the shipping charges were lower. God bless you. Thank you.
Glorious, except for the laborious "human" obstacle.
I had added 2 or 3 items to my cart. I forgot my password and had to reset it. When I returned to your website, my cart was empty? When I searched for them, I could not locate them again? m.burgard@aol.com
Super easy. Liked that I could use PayPal to purchase
Always had good luke with Alibris especially with used hardcover books. I`ll keep buying here.
Always a great experience shopping with alibris. Never an issue!
Wow! Alibris has EVERYTHING! Music and movies I spent years trying to find. Wonderful! Great prices and fast shipping.
Easy enough. There is sticker shock at checkout for the huge shipping total.
Always a good value and excellent service. Long time customer.
Repeat customer. Easy to find the books I was looking for.
So far so good. Hopefully the book is in great condition.
It was easy and fast. I found what I was looking for and it was reasonably priced.
Tried to order enough items to qualify for free shipping and site didn't register when I continued to check out. I only bought one item instead because of inconvenience. Go figure.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.