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AlibrisReviews 101,789

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
793
value
8,752
shipping
8,742
quality
8,736
This company responds to reviews on average within 1 day
North Dakota
1 review
0 helpful votes
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It's always easy to find the books I am looking for on Alibris. I like the additional suggestions for more books of the same genre.

Date of experience: May 14, 2023

I can always find interesting books on Alibris
February 15, 2022
Previous review

I can always find interesting books on Alibris

Date of experience: February 15, 2022
Australia
1 review
0 helpful votes
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You quoted $7.50 for shipping at check out it was $27.50 that is fraude the only reason I payed is I really need this book for my health you are a Ripp Off

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 13, 2023
Missouri
1 review
0 helpful votes
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It is easy to find the books I want... wish the coupons would work that I get in emails. But I really like the based on the item I added to the cart, then wonderful suggestions are shown to me! Such a decadent temptation.

Date of experience: May 13, 2023
Virginia
1 review
0 helpful votes
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Can't find out where my order is being shipped. There's an couple of old addresses that I can't delete.

Date of experience: May 13, 2023
Puerto Rico
1 review
0 helpful votes
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With Alibris, I fell I don't have the opportunity to decide. The cancel orders when I don't expect… i has happened to me few times.

Date of experience: May 13, 2023
Indiana
1 review
0 helpful votes
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Really quick and easy!
May 13, 2023

Really quick and easy! Hope I get what I bought in the mail! =D

Date of experience: May 13, 2023
Georgia
1 review
0 helpful votes
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So easy and affordable!
May 13, 2023

So easy and affordable! A great online alternative to Amazon

Date of experience: May 13, 2023
California
1 review
0 helpful votes
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Very easy to navigate, very easy to checkout. Great shopping experience.

Date of experience: May 13, 2023
Massachusetts
1 review
0 helpful votes
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Easy to put orders from different sellers in one cart

Date of experience: May 13, 2023
California
1 review
0 helpful votes
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Alibris has been a great source of books for a long time.

Date of experience: May 13, 2023
New York
1 review
0 helpful votes
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Your website is quick and easy to navigate
May 13, 2023
Updated review

Your website is quick and easy to navigate. No complications.

Date of experience: May 13, 2023

Simple and fast
December 15, 2022
Previous review

Simple and fast.

Date of experience: December 15, 2022

Fast and easy
January 22, 2022
Previous review

Fast and easy.

Date of experience: January 22, 2022

Very simple and straight-forward
January 3, 2022
Previous review

Very simple and straight-forward. No complications

Date of experience: January 3, 2022

Smooth and easy
March 23, 2021
Previous review

Smooth and easy.

Date of experience: March 23, 2021
North Carolina
2 reviews
0 helpful votes
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Easy to find items. Great variety of choices/prices.

Date of experience: May 13, 2023
Kentucky
3 reviews
0 helpful votes
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I've had great success in finding what I'm seeking and quality has always been as listed

Date of experience: May 13, 2023
North Carolina
1 review
0 helpful votes
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Ordered before
May 13, 2023
Updated review

Ordered before. Excellent customer service. Good synopsis. Wish for more customer reviews. Company alibris is awesome, thanks!

Date of experience: May 13, 2023

Easy to use website
February 25, 2023
Previous review

Easy to use website

Date of experience: February 25, 2023
Florida
1 review
0 helpful votes
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I have had mostly positive experiences with my orders from Alibris. I will continue to shop here! For sure!

Date of experience: May 13, 2023

I am very happy, so far, with the quality of the books...
March 18, 2023
Previous review

I am very happy, so far, with the quality of the books that I have received. The shipping costs add up fast, which kinda sucks, but the over all prices are awesome.

Date of experience: March 18, 2023

The books that I have bought have all been up to par...
February 28, 2023
Previous review

The books that I have bought have all been up to par so far with quality and description. I am pleased.

Date of experience: January 29, 2023
Georgia
1 review
0 helpful votes
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I love knowing I can always get the books. I'm looking for at a reasonable price and with great ease.

Date of experience: May 13, 2023
New York
1 review
0 helpful votes
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The Alibris shopping experience is wonderful and easy, like a bookstore.

Date of experience: May 12, 2023
North Carolina
1 review
0 helpful votes
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Had multiple options for me to choose from. What I was, and was not, willing to accept.

Date of experience: May 12, 2023
California
1 review
0 helpful votes
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I buy books and ship to various addresses (friends etc.) as well as my own. Several times I fail to notice that the address has defaulted to the wrong address. Could you make the ship to address more prominent?

Date of experience: May 12, 2023

Easy service!
August 5, 2022
Previous review

Easy service!

Date of experience: August 5, 2022

Easy
June 12, 2022
Previous review

Easy. But you have to keep an eye on the shipping address.

Date of experience: June 12, 2022

Website is easy to navigate
December 4, 2021
Previous review

Website is easy to navigate. Great selection.

Date of experience: December 4, 2021
Michigan
1 review
0 helpful votes
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Shipping seemed high for book I ordered. Otherwise, found desired book and checked out easily.

Date of experience: May 12, 2023