From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Really easy. Almost too easy... hoping the VISA part of the transaction is secure.
No problem. Found the books I wanted. Ordered 'em and they're on the way.
Simple and easy to complete, like that I do not have to raise a account to complete the order
I tried using the MAY coupon via my cell phone but couldn't see where to apply it so I got my laptop out to finish the transaction.
Site very slow to respond. Advertising email said free shipping. I'm being charged shipping.
It's so great to have one site to search for out-of-print books!
The page is very convenient to browse. I also like that you offer different payment methods.
Quick and easy and found exactly what I was searching for.
Had a little technical problem and Customer service was quick to respond and all was taken care of immediately. Have been ordering from Alibris for a while now. No complaints! A+++
You sent me a code for $5.00 off if I signed up for text messages, which I did. However when checking out there was no where to enter the code! Therefore the code was useless. Very frustrating and misleading. Please remove me from the text alerts and am considering closing my account. That was underhanded and sneaky.
Thank you for having this old but interesting book
Locating the item was easy, check-out was easy and efficient.
I feel you are honest about the condition of the used books.
I'm so glad you offer a guest option when purchasing.
Always easy to search on Alibris. Always find what I need.
Once I was able to remember my password, the payment for my order and checkout after shopping could not have been easier. Thank you. Tommy Richardson
My experience has been commendably efficient and free of difficulties.
I was formerly a regular customer of Alibris, although it has been so time since I last purchased anything from you. The service today was exemplary in its efficiency and ease of use, even for me. Thank you, Tommy Richardson
I like your prices and the availability of titles!
My shopping experience with Alibri is absolutely brilliant! Such clarity and efficiency. So happy to have discovered them. Thanks from the UK
What a relief. Much easier & more straightforward than other frustrating and confusing online websites. And this site gave me what I wanted as well. Thanks from the U.K.
Shipping charges need to be stated more clearly and accurately before payment is taken.
I ordered because you guys sent email saying mothers day coupon there was nooooo place to write in coupon code anywhere i looked you guess are shisters but hey america is that kinda place!
Difficult to find the specific edition I am looking for when there are lots of sellers of the same titled book.
The site said that the credit card I wanted to use has expired, but it hasn't, so I had to put in a different one.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members