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AlibrisReviews 101,800

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
793
value
8,754
shipping
8,744
quality
8,738
This company responds to reviews on average within 1 day
California
1 review
0 helpful votes
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Awesome selection, nearly always find what i am looking for

Date of experience: May 17, 2023
Pennsylvania
1 review
0 helpful votes
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Fast and simple order and checkout experience including simple view of choices to select from when ordering

Date of experience: May 17, 2023
North Carolina
1 review
0 helpful votes
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The only complaint I have is the captcha I encountered during the password change process. It was much longer than normal and some of the images had so much noise in them I didn't spot the requested object. I'm pretty sure several neural architectures are already better than my old man eyes at image recognition, don't make me build a bot. :)

Date of experience: May 17, 2023
Indiana
1 review
0 helpful votes
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I've had a couple of orders that I did not receive, but the books were so cheap that I didn't care. Otherwise, great.

Date of experience: May 17, 2023

Easy Peasy
August 30, 2022
Previous review

Easy Peasy

Date of experience: August 30, 2022

I don't know why anyone would buy books somewhere else
July 24, 2022
Previous review

I don't know why anyone would buy books somewhere else

Date of experience: July 24, 2022

Very easy, and titles are easy to find
August 20, 2021
Previous review

Very easy, and titles are easy to find.

Date of experience: August 20, 2021
Ohio
2 reviews
0 helpful votes
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I wanted to buy more book but shipping was way to expensive

Date of experience: May 17, 2023
Maine
1 review
0 helpful votes
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I like Alibris and supporting independent online booksellers. Boycott Amazon!

Date of experience: May 17, 2023

I come back to Alibris again and again
January 29, 2022
Previous review

I come back to Alibris again and again. I find the books I'm looking for, in the condition I want, with options for regional purchasing, supporting independent booksellers and not lining Bezos' pockets with my hard-earned money.

Date of experience: January 29, 2022

I like Alibris!
January 16, 2022
Previous review

I like Alibris! Support independent booksellers! The cost saving cart update feature was new to me this time and it saved me $5--thanks!

Date of experience: January 16, 2022

Easy peasy, lemon squeezy
March 20, 2021
Previous review

Easy peasy, lemon squeezy

Date of experience: March 20, 2021
Missouri
1 review
0 helpful votes
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Item was listed "bonded leather" but at checkout it said "hardcover".

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 16, 2023
Michigan
1 review
0 helpful votes
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Your search system is mess up
June 15, 2023

Your search system is mess up. Tried to search by author could not find book. Had to research title of books to finally find them on your system.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 16, 2023
Montana
1 review
0 helpful votes
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I appreciate that shipping prices appear in checkout
May 16, 2023
Updated review

I appreciate that shipping prices appear in checkout. Wish I could order multiple copies from one store.

Date of experience: May 16, 2023

Wanted multiple copies of this book for gifts and easily found 2 from the same store.

Date of experience: May 26, 2022

PayPal problem forced me to use credit card, which...
May 11, 2022
Previous review

PayPal problem forced me to use credit card, which I didn't want to do.

Date of experience: May 11, 2022
Pennsylvania
2 reviews
0 helpful votes
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It's hard to rate anything before the item is shipped, and whether the item matches the description given.

Date of experience: May 16, 2023
Texas
1 review
0 helpful votes
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Saw no option for including a card. This is a gift.

Date of experience: May 16, 2023
Illinois
1 review
0 helpful votes
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Found what I wanted; entering my info was standard procedure so it was as easy as one would hope.

Date of experience: May 16, 2023
Illinois
1 review
0 helpful votes
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Alibris gives so many options to choose from and is more helpful than amazon at giving you what you want/need in the price range that fits your budget!

Date of experience: May 16, 2023
Virginia
1 review
0 helpful votes
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This is a very simple and easy to use website. I saved over half the price of my four books compared to Amazon prices.

Date of experience: May 16, 2023
New York
2 reviews
0 helpful votes
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The price quoted did not change and my checkout experience was easy and efficient

Date of experience: May 16, 2023
Idaho
1 review
0 helpful votes
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No technical glitches!
May 16, 2023
Updated review

No technical glitches! At last! Had a lot of trouble for past 6 mos., sometimes just abandoning orders. Someone has fixed something! Thank you!

Date of experience: May 16, 2023

Thanks for comparing offerings and saving me money!
July 27, 2021
Previous review

Thanks for comparing offerings and saving me money!

Date of experience: July 27, 2021
Alabama
1 review
0 helpful votes
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Very easy to place my order, and this company was the cheapest that I found after doing much research! I'll come back here again,for sure!

Date of experience: May 16, 2023
California
1 review
0 helpful votes
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I'm new to Alibris..
May 16, 2023

I'm new to Alibris. Hoping the pandemic's over so we can both do well!

Date of experience: May 16, 2023
Florida
1 review
0 helpful votes
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Tried to buy book listed (by the Bookworm store) and got a "we don't have that book"; take it off so it doesn't show up as available. ANNOYING

Date of experience: May 16, 2023

Since I can't go to my favorite bookstores, shopping...
March 14, 2021
Previous review

Since I can't go to my favorite bookstores, shopping on line is the next best thing, even if my bookshelves are full. Alibris is one of my favorite sites.

Date of experience: March 14, 2021
Pennsylvania
1 review
0 helpful votes
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I've dealt with Alibris for several years and never had a problem. Thank you.

Date of experience: May 16, 2023

I've dealt with Alibris for years
November 8, 2022
Previous review

I've dealt with Alibris for years. It is my go-to site.

Date of experience: November 8, 2022

I have ordered through Alibris for several years
March 27, 2021
Previous review

I have ordered through Alibris for several years. The ordering process is easy and I like that it offers the choice of either "used" copies or "new" copies; I also appreciate that I can choose the vendor I want.

Date of experience: March 27, 2021