We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
The only complaint I have is the captcha I encountered during the password change process. It was much longer than normal and some of the images had so much noise in them I didn't spot the requested object. I'm pretty sure several neural architectures are already better than my old man eyes at image recognition, don't make me build a bot. :)
I've had a couple of orders that I did not receive, but the books were so cheap that I didn't care. Otherwise, great.
I don't know why anyone would buy books somewhere else
Very easy, and titles are easy to find.
I like Alibris and supporting independent online booksellers. Boycott Amazon!
I come back to Alibris again and again. I find the books I'm looking for, in the condition I want, with options for regional purchasing, supporting independent booksellers and not lining Bezos' pockets with my hard-earned money.
I like Alibris! Support independent booksellers! The cost saving cart update feature was new to me this time and it saved me $5--thanks!
Item was listed "bonded leather" but at checkout it said "hardcover".
Your search system is mess up. Tried to search by author could not find book. Had to research title of books to finally find them on your system.
I appreciate that shipping prices appear in checkout. Wish I could order multiple copies from one store.
Wanted multiple copies of this book for gifts and easily found 2 from the same store.
PayPal problem forced me to use credit card, which I didn't want to do.
Saw no option for including a card. This is a gift.
This is a very simple and easy to use website. I saved over half the price of my four books compared to Amazon prices.
No technical glitches! At last! Had a lot of trouble for past 6 mos., sometimes just abandoning orders. Someone has fixed something! Thank you!
Thanks for comparing offerings and saving me money!
I'm new to Alibris. Hoping the pandemic's over so we can both do well!
Tried to buy book listed (by the Bookworm store) and got a "we don't have that book"; take it off so it doesn't show up as available. ANNOYING
Since I can't go to my favorite bookstores, shopping on line is the next best thing, even if my bookshelves are full. Alibris is one of my favorite sites.
I've dealt with Alibris for several years and never had a problem. Thank you.
I've dealt with Alibris for years. It is my go-to site.
I have ordered through Alibris for several years. The ordering process is easy and I like that it offers the choice of either "used" copies or "new" copies; I also appreciate that I can choose the vendor I want.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.