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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Great books, easy to find and at reasonable prices! Thank you!
Alibris had the book I was looking for, at an acceptable condition and price. Thank you!
You made the process easy and quick. The information on the book was helpful.
Enjoy the site, the software, the quality of service, the quality of product, the significant price savings, the response time. Good job!
Easy to locate item I was looking for. Price was good. Web site was easy to use
Arrived promptly and in very good condition. Thank you. Please disregard last email response, I thought it was referring to something else. Sorry
Easy to use and understand. The price of the book, albeit used, was what I was looking for to buy.
Great experience! Easy to order and find what I was looking for. Shipping was very fast!
Starting a new author and wanted the entire series that are published. I found all of them at great prices. Thanks!
Could not find two other books by Janet Evanovich... The Shell Game, and The Pursuit.
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Wide selection of books I am searching for and the quick shipping.
Just bought first book thru this company. Will see how book appears and if description of condition matches condition said it was in,
Always a pleasure. Alibris is above and beyond the best online bookstore.
It was a good experience since the price was right, and I was able to find the book I wanted. I would highly recommend Alibris.
GREAT except the pop ups for coupon code etc wouldnt stop popping up so ive had to block them on this page. Otherwise great website
Fast delivery, good price and great books, nothing to complain about!
Great book and price and fast shipping! Great experience all around.
I can find the titles on your web site very easily and the prices are sensational. Thanks alibris you're great!
EJS
Good book and amazing, delivery very well. I have where buy others books.
Good experience, my second experiene, i hope always be pleased.
Check out was quick and easy - my only comment is that your search is limited and doesn't allow for books by topic
Arrived in acceptable time period.
Happy to receive in decent condition
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.