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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Received in a timely manner very pleased with the whole experience
I received my three books in the time estimated. They're all in the condition described on the site.
The books are always good to great quality, excellent prices and I'm never disappointed. After selecting a book about fish, the website offered even more selections that was more what i was looking for.
Loving the price, and the ease of use.
Looking forward to my first delivery. I hope it comes pretty fast
I had a list of 6 books I've been wanting but they were out of my budget, I found all and all were inexpensive, they arrived about a week after ordering, definitely very happy!
It was quick and easy! And, there is a variety of choices. Additionally, I was looking for that video for years.
Easy to use and buy and search for books thank you again!
The book arrived just as described great quality at a very affordable price. Super fast shipping and well-packaged with care. I'm really satisfied with this seller and will definitely come back for more! 👍📚
I found what I wanted and bd bd bd... that's all folks...
It was nice and easy to make this transaction. Strange Frequency Vol 1 short lived VH1 show happy to get it.
Easy to find good price! OOOOOOOH, you want 50 characters here... once again, I am HUMAN; I AM NOT AI ELABORAT, POETIC OR WORDY IN MY RESPONSE to your questions to me. My advertisement for your product is SHORT SINCEREAND SWEET; in my opinion!
Pretty good; however feel there should be coupons for 77 year olds regardless of purchase balance. We have difficulties with weight and maneuverability with orders.
Fast and very easy. I wish all sites were this fast and easy. I'm very appreciative.
I felt I was misled about the $5 discount for first order - code of "THANKS". I didn't see any mention of a $50 minimum order until I was trying to place the order at checkout.
Book was readable but definitely not "very good" condition. There were blemishes on the cover and spine, and the images were (hopefully) water damaged.
Easy to find available books and clear description of book condition.
Easy to find what I was looking for and the choices are great. Checking out is super easy and fast.
Cheap books, and I need CHEAP books for school! I will most likely be using this company in the future.
Good. Price was fair. Shipping a bit expensiveI don't want to keep commenting. Wby do I need to enter 50 characters
I have always liked alibris. Shopping here for years, first time I've had them direct ship somewhere else than to my home.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.