Alibris has a rating of 4.7 stars from 97,422 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price and shopping experience. Alibris ranks 1st among Used Books sites.
I ordered 4 books from 2 sellers. All were rated "very good", but the quality varied from no markings and barely worn to multiple notes, highlighting, and underlining on every page. The last one definitely did not qualify as "very good" quality in my opinion.
I ordered a few recently published books. They arrived on time and well-packaged. The only thing that would make my Alibris experience even better is if I could set up pre-orders or wishlist books that are releasing soon.
So far, so good. Why do I have to type 50 characters?! You're pissing me off. You asked me to "please type a quick message about your shopping experience so far". So far all I did was place an order; so far all I know is that you may or may not $#*! it up. Stop the 50 characters bull$#*!!
It appears a refund was issued a day or two ago because we all thought it was lost; however, even though the book dealer said the refund would still be valid even if it arrived at a later date, I thought you should know it arrived last night. I cannot tell a lie. :)
I received the two movies I ordered. One was in Blu-Ray format and i should have noticed that. The other was in VHS format; I just do not know that it said so.
I will continue to order from Alibris. Past experience has been great. Your "search filter" is very good.2
After waiting for a purchase for several days I was notified of "book no longer available"
And switched to a more expensive book of same title. Why did you accept my order if you were going to "Bait-and-Switch" my order? I should have been charged the first price and been sent the next available book. Not my fault that your inventory of advertised books is not accurate after I made my order & payment
STOP advertising coupons, when you give no instructions during check out ss to how to enter them. Perhaps because my order, over $25 wad eligible for the &2 couponn because it includec shipping charges?
I had trouble with some of the buttons. I had to choose "Add to Shopping Cart" twice on two of my selections before they appeared in my cart. Paypal had some issues with only the shipping amount showing up at first.
Has me wondering if it's just me! Ha!
Julius
I missed the exhibit at the British Museum on the "Silk Roads" but learned that the exhibit had a companion guidebook. The Museum itself had sold out. I hunted online and found a copy at Alibris - ordered it and it arrived in perfect condition- in fact better than I had hoped for. I've used Alibris for decades - it's gone through changes of ownership but remains a solid place to find hard-to-find tomes.
Love this site, easy to use, easy to place your order. And found a wonderful new and somewhat hard-to-find copy of Silk Roads (British Museum exhibit guide). Thank you for providing such a wonderful service to readers! 😀
I happened upon this site when looking for a book that was recommended to me. The order through delivery experience was great. No issues. Books that came were true to the condition that was stated on the site. I would definitely order from here again. I have already told a few friends about it.
Was able to easily find what I was looking for and checked out without an issue. My book arrived nicely packaged and was free if damage, and it took under a week to arrive.
Bottom line, my nephew received the book that he wanted in time for his birthday last week. But since I had the book shipped directly to him in Michigan, I received no updates nor confirmation of when the book was shipped and delivered to him. But, I called and checked the old fashioned way with my nephew, and it had arrived. Whew!
Nice selection of used-to-new copies of this book in a wide variety of price ranges.
Good. I like the confirmation email inquiry because this book was sent to a family member. And while I get notified the book was delivered -- it does not necessarily mean it was delivered to the right place. (I am not sure if an earlier book I sent to a different family member was ever received by him... even though I did get a notification that the book was delivered. Oh, well.) Sorry for the delay. I was away. And it also took some time for this family member to confirm she got the book. Yes, I enjoy buying books through Alibris. Thank you.
Within days of my order the book I requested appeared in my mailbox, carefully wrapped and in excellent condition. I bought the book for my husband, a Vietnam vet. The book, The Women, is beautifully written (historical fiction by a Kristin Hannah, a superb author). It tells the story of nurses and others who served in Vietnam and cared unceasingly for the wounded. Readers cannot but help close the last chapter with tears in their eyes.
I am pleased, as always, with service through Alibris. Prompt, accurate.
I am new to this site but read the reviews so decided to give it a try. Glad I did! The price was great, the shipping was fast, the CD played perfectly and the case and sleeve all in great condition. Excellent experience on my first try.
I needed 8 copies of Shakespeare's "A Comedy Errors." The "No Fear Shakespeare editions. I had to order from 8 different vendors, therefore the shipping was significantly more than the books. Is there a way to avoid all the extra expense of having to use 8 vendors?
Alibris has been my "go to" place for online shopping of books for many years now, and I've always been extremely pleased with the site (ease of use), selection of books (especially in terms of price and condition), and reliability. Thank you!
I ordered a rather expensive, hard to find book, so of course I was a bit worried about it arriving safely. Indeed it did! In excellent condition too. Really appreciate you having access to a book that I could find nowhere else!
Wide selection and pricing is very good, but packaging leaves a little to be desired. Books have too much space to shift around and no packing material to keep them in place so they may arrive a bit dinged up.
Book took a full month Mar 9 to Apr 8 to arrive, but after receiving tracking number I was able to see it sitting, then moving again. I appreciate Alibris checking to see if it had been delivered and giving me the tracking #. I am enjoying reading this book and appreciate your assistance making sense of the delay.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.