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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Me gusta el sistema de compra, envio, se puede hacer el seguimiento, en mi caso he pedido por DHL.
Pero hay un punto en contra, he configurado en mi perfil para ver todo en ingles. Cuando reviso productos me redirige a version movil, y en mi idioma, no me gusta eso.
Debo grabar muchas veces en idioma ingles para que no me rediría.
Por lo demás me gusta ;)
This device works as expected, appearance is good, and communication with manufacturer is prompt and good.
Great website to get your product from. However, you are never 100% shure that the dealer realy deliver a proper product.
Great cheap goods but you have to research and make sure the sellers are legit to avoid having trouble. Mine went without a hitch since I did my homework. The seller I dealt with was fast to respond and super healpful. Super happy.
担当者は親切で良い人でした。、、、、、、、、、、商品も満足な商品です、、、、、 梱包をもう少しきちんとして欲しいです 特に中のビニールの梱包は 衛生商品なので、少々不安が残るが 満足できる取引だった。
תוספי המזון שאני מזמינה מעליבאבא מגיעים בזמן, ארוזים יפה בווקום בטוח, תמיד טריים ורעננים עם טעם מקורי ובריא, סומכת ונהנית מהשרות האמין והבטוח, ימשיך להזמין אצלו. תודה.
Have used Alibaba to source products and have found many suppliers with what I wanted.
They have very easy to deal with and great customer service.
I chose Alibaba to site carry out orders as every thing was easy, and piece of mind knowing all orders are tracked, plus great after sales back up if something was not quite right.
Would thoroughly recommend Alibaba site.
Only draw back with site is search engine is a little bit strange in finding what you are looking for, it shows a lot of items that are not what you might be looking for.
However in the end you should find just the right supplier for what you want.
Five stars.
Hopefully, I never had any issues with alibaba orders. I bought a lot of things last year and everything was perfect. I was able to deal with the seller and they always try their best to meet with all my requirements. Very professional sellers.
I'd like to recommend this supplier if you need wholesale wardrobes. In some cases, the real goods is unlike the design but they try to compensate me. The seller, Ms. Anny, is very helpful.
Super quality product. I can recommend this product for all buyer. And also seller nis very good person And also always very helpful
This is a fantastic site for anyone searching for products of all sorts for their companies. The platform works really well and everything is clear and easy to navigate. I will definitely be using Alibaba again in the near future!
Excellent experience to do few transactions from China, easy access to product catalogs and suppliers.
This order took place very quickly, the quality was there, Everything was OK!
The seller was very responsive and gave good advice.
Total all, I am happy. Only size issues need to fix into the UK or European size or put up to 2XL-4XL otherwise most of them seem for under 12 kids panties. And please put the size tag onto the right pants instead of M some were tag L.
Es la primera vez que realizo mi importacion y me pareció muy accesible y fiable, con proveedores altamente competitivos
I have been using Alibaba to find suppliers for my products only a couple of months but I am more than impressed with the ability to put out an RFQ to multiple relevant suppliers without even searching for them myself. Then, the quotes start coming in and I can do all of my communications with these suppliers in the platform. Then I can place, pay for, and manage my orders there, too. I thought it was just a place to find suppliers listing their products but it is so much more.
Very large selection of factories, very clear. Alibaba platform gives me security in the selection of my factory partner.
Super quality product. I can recommend this product for all buyer. And also seller(Clarissa zhao) is very good person And also always very helpful
This company is sending you different design as what they show you the sizes L and XL are in fact the sizes S and M measured with their own size chart this whole company is rude and a big scam
Alibaba es una excelente plataforma para comprar, todas mis órdenes han sido exitosas. Simepre recomiendo filtrar para que encuentres a los mejores proveedores. Todo está muy organizado y con un proceso de envío y sincronización profesional.
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members