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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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I am happy with quality and prices of lab equipment. Quick responses from companies. In general, better than in Europe I would say.
Overall, good work from the team especially Ms. Joy. She managed to provide a high standard of customer service. Did not regret doing business with all of you. Have a great day ahead to all of you and also Ms. Joy. Fantastic experience. Great professionalism.
Vielen Dank. Tolle Website. Ich kann nur empfehlen.
Von Alibaba wird es sehr einfach sein, einen Lieferanten online zu finden.
Trotz der COVID-Krise den Artikel rechtzeitig zu bekommen.
Gerne nochmal.
Everything was professionally done. Product was as described and service was great. I would not hesitate to order again.
Hace muchos años que tenia cuenta pero este año me anime a realizar una compra. En mi primera experiencia sin conocer mucho el sistema fue todo una experiencia mus satisfactoria... volvere a utilizar esta pagina.
Hi
The transactions concluded were correct.
I can only recommend ALBABA
Buyer's protection is not an idle word.
Thank you
Frans (Belgium)
This is good marketplace and very easy to find a supplier online. And i hope alibaba always to be big company and helping many people for business.
I've searched for some exclusive giveaways for my own company. I've found some nice looking knife's and conatct the suppliers. Answers come in minutes, service was very good.
From Alibaba, it will be very easy to find a supplier online, this is really a good job for us, I will keep on using it and tell my friend as well... ha
Best product by far! Despite the challenge during the COVID crisis we still manage to get the item on time.
Thank you Michelle Ming-Ming!
Very easy to use and trusted and the suppliers are professional! I will definitely come here again in the future!
These have a stronger vacuum tube than some other tubes that I have used. Work as they are supposed to.
Great supplier. Will buy another item form this factory. All item are in good condition and also she are very friendly and easy to comunicate.
Muito obrigado, super confiavel apos a compra, facil de acompanhar o pedido a plataforma oferece muita segurança, fiquei sempre informado recebi o produto extremamente funcional recomendo Alibaba.!..
Jerry was a pleasure to work with very helpful and patient did not push me off to some one else and kept me advised on the process of the making and all the way up to shipping. I can not wait for the next rugs. I tod my family on his high standards of relationship he had with the smooth process of the making of my rugs. I just want to say Thank you for having such a wonderful vender name Jerry wang Beijing Innovflooring Co., Ltd
Excellent service product and my overall experience with this company was great. I would certainly buy of them again.
ES UNA PLATAFORMA SUPER SEGURA Y CONFIABLE, COMO EMPRENDEDORA ME SIENTO MUY A GUSTO AL CONTAR CON ESTA PLATAFORMA COMO MI ALIADA A LA HORA DE SURTIR MI INVENTARIO
Great place to do business. Can not wait to get my business going. I will do business here. I am looking into getting a business started from home selling these dolls and more.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.