business logo of Alibaba

Alibaba

How would you rate Alibaba?
grey star
grey star
grey star
grey star
grey star
Finland
1 review
0 helpful votes
Follow juu a.
Unfollow juu a.
Send Message
Share Review
Report Review

Best site
August 22, 2020

Best Site And You'll Bank details will be safe Dont have to worry about losing money. You Get What you pay for i recommend this site for everyone

Date of experience: August 22, 2020
France
1 review
0 helpful votes
Follow Antony C.
Unfollow Antony C.
Send Message
Share Review
Report Review

Perfect
August 30, 2019

Great expérience, every time I command on Alibaba it is good. Easy to command, easy to pay, easy tracking. Thanks you. I recommend.

Date of experience: August 30, 2019
Germany
1 review
0 helpful votes
Follow Niels U.
Unfollow Niels U.
Send Message
Share Review
Report Review

Perfect
May 19, 2019

Work with Alibaba first time and it was better than I aspected. We order a lunchbox and it was customized and printed exactly as we order.

Date of experience: May 17, 2019
Texas
2 reviews
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Send Message
Share Review
Report Review

Engineer of project
October 3, 2019

They are great. This is a 7mm number stamp which is hard to find. The product is great, and their service is great.

Date of experience: October 3, 2019
South Africa
1 review
0 helpful votes
Follow Thabiet G.
Unfollow Thabiet G.
Send Message
Share Review
Report Review

Good quality
June 29, 2020

Very good quality and Alisa is very helpful, always willing to advise and help with my orders.
Alisa always keeps me updated with my shipments.

Date of experience: June 28, 2020
West Virginia
1 review
0 helpful votes
Follow Howard A.
Unfollow Howard A.
Send Message
Share Review
Report Review

Excellent transaction
August 23, 2019

The purchase of the customized pill fobs went very well. Excellent product at a very good price. The entire interaction went very smoothly.

Date of experience: August 23, 2019
Malaysia
1 review
0 helpful votes
Follow Willie C.
Unfollow Willie C.
Send Message
Share Review
Report Review

Helpful
September 7, 2021

Thx alibaba for easy us to get a good deal n good products. Hope can get more and more new products for us, to built a good business

Date of experience: September 6, 2021
Peru
1 review
1 helpful vote
Follow Edwar T.
Unfollow Edwar T.
Send Message
Share Review
Report Review

GOOD EXPERIENCE
March 10, 2019

I liked to buy by alibaba, it was a good experiece because it was efficient, I Will do more orders by alibaba

Date of experience: March 10, 2019
Azerbaijan
1 review
0 helpful votes
Follow Anar B.
Unfollow Anar B.
Send Message
Share Review
Report Review

Sissi is helpful and polite!
July 12, 2019

Sissi as a supplier helped me a lot. She is helpful and polite. Thank you Sissi! Everything is as discussed.

Date of experience: July 12, 2019
Mexico
1 review
0 helpful votes
Follow Isaac R.
Unfollow Isaac R.
Send Message
Share Review
Report Review

All system
April 24, 2019

I'm really impressed about all system Alibaba had, a lot of security system to help all costumers to had a good experience.

Date of experience: April 23, 2019
Brazil
1 review
0 helpful votes
Follow Martonio V.
Unfollow Martonio V.
Send Message
Share Review
Report Review

Great Quality.
May 15, 2019

The product and the saler is great!
This card is receiving in great conditions, split in 1 unit for box.

Date of experience: May 15, 2019
Romania
1 review
0 helpful votes
Follow Paul J.
Unfollow Paul J.
Send Message
Share Review
Report Review

Great manufacturer
August 4, 2019

Overall, a great experience! Great customer care, great technical assistance, excellent quality, on-time shippment!

Date of experience: August 4, 2019
Guatemala
1 review
0 helpful votes
Follow Eduardo B.
Unfollow Eduardo B.
Send Message
Share Review
Report Review

Good product
March 25, 2019

Excellent service, shipping take too much time, product excellent, my experince was good, was very good all

Date of experience: March 25, 2019
Finland
1 review
0 helpful votes
Follow Ville Z.
Unfollow Ville Z.
Send Message
Share Review
Report Review

Fast and good replys when I had questions. The designed shape I had was well made and the logo print was excellent. Fast shipment!

Date of experience: April 27, 2019
Switzerland
1 review
0 helpful votes
Follow Koni C.
Unfollow Koni C.
Send Message
Share Review
Report Review

Perfect Message Center and order management
June 17, 2019

Helps to be fast and always informend! Order management helps to be up to date all the time, including parcel tracking.

Date of experience: June 17, 2019
Ukraine
1 review
0 helpful votes
Follow Blyznyuk E.
Unfollow Blyznyuk E.
Send Message
Share Review
Report Review

All liked it. Good seller
July 5, 2019

I've been working for many years. All liked it. Good sellerAll liked it. Good seller. I advise as a decent seller

Date of experience: July 5, 2019
California
10 reviews
5 helpful votes
Follow Mariana M.
Unfollow Mariana M.
Send Message
Share Review
Report Review

Their Trade Assurance Protection is horrible. I ordered a sample of a customized iPhone selfie case, and the paint came with a bunch of holes and one of the LED lights was broken. I opened a claim and Sunny is name of the claim manager and she is terrible at her job. Bad communication skills and I don't think she understands English very well. She kept sending me copy and pasted messages even though I kept asking specific questions and she just wasn't answering those questions. She then closed the claim stating that I "never uploaded any evidence" even though I had uploaded a ton, i think she just didn't want to deal with my messages anymore since she didn't understand them. I had to open a second claim and I asked if I could work with someone who isn't Sunny, but it seems like Sunny is the only one that works claims. This time she took a total of over 5 days to reply to me and finally answered my questions sufficiently and offered me an $80 refund for an order that cost me $110, and I accepted, only for her to respond saying that my order is no longer under the protection period because too much time has passed. Like seriously?!? Even though it was all YOUR fault? If Sunny had just looked through the evidence the first time, and answered my questions, I wouldn't be in this situation! My order was still under the protection period when I opened the claim, orders should be protected while a claim is still open, the protection period should only apply to opening claims on the first place, that's what all other companies do. For a company worth billions, it's ridiculous that this is their policy. I guess now I know why they're worth billions though, they're taking advantage of poor small people like myself. I tried contacting their customer service to explain the situation and they told me I would get help from the manager of the claims department, but I just got a message from a regular customer service team member.

Date of experience: August 27, 2021
Florida
1 review
0 helpful votes
Follow Christian T.
Unfollow Christian T.
Send Message
Share Review
Report Review

All good
October 25, 2019

Good service and atention. Thanks everything good the product i buy again the customer service very fine

Date of experience: October 25, 2019
Austria
1 review
0 helpful votes
Follow Martin M.
Unfollow Martin M.
Send Message
Share Review
Report Review

First time, will buy again!
September 17, 2019

This was the very first time i purchased on Alibaba.
And it was very good and easy!

I recomend this site!

Date of experience: September 17, 2019
Indonesia
1 review
0 helpful votes
Follow Angelo M.
Unfollow Angelo M.
Send Message
Share Review
Report Review

Works welll
December 22, 2020

Very satisfied. The CS Nancy is also quick in responsing. The product is very good also.
The resolution of the printer is good enough.

Date of experience: December 22, 2020

Overview

Alibaba has a rating of 4.2 stars from 13,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance and customer service. Alibaba ranks 1st among Sourcing sites.

service
1,266
value
1,246
shipping
1,241
returns
721
quality
1,223
This company does not typically respond to reviews

Instant Feedback

202 reviews
+1997