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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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The world had become very very small.
Shopping at the other end of the world is as convenient as going to the store across the street.
On alibaba i found so much producted with good quality and not to expensive it's really helpful i will always purchase here mostly if i want a big quantity of producted.
The product is beautiful, the quality is super, the shipment is so expencive. The delivery is perfect
It was awesome experience to find the supplier and 100% guaranteed delivery contract give you assurance to buy the product
Malgré mes réticences premières, tout c'est bien passé pour cette première commande. Paiement sécurisé, suivi de la fabrication, messagerie très réactive. Parfait. Merci
The transaction was simple and smooth. We can easily find what we need and we feel secure throughout the process.
Very good service with cheap shipping too but only have to pay more than 50 percent custom charges once they landed in india.
I am very satisfied with my transaction through Alibaba, I will definitely continue buying through Alibaba.
This company's sales agent Ada is willing to walk me through, and explain to me when I have questions about the ordering and shipping process. It really helps me as a first time oversea buyer. Ada had done a great job! Appreciated.
Excellent quality and good customer service, fast shipping as well. I will order again. This is my 2nd order and love the product very much and their support is much appreciated, all my queries have been answered very quickly. I'm looking for a long term business in this company. Thank you so much for kind support action. My 3rd order is in progress waiting for my balance payment and can't wait to see my goods soon!
Buena experiencia de compra, el proveedor atento y los productos llegaron en buen estado, definitivamente recomendable para otros negocios
Good experience with manufacturer with prompt service and a great product. For sure a satisfied customer.
I bougth dipping powder, very good quality from this seller, nice service and good quality product, all colors are beautiful. I am happay
I am very happy with this purchase. The quality is great and very good customer service. I will use this company again!
Cuando encontré el producto de buscaba, envíe una solicitud al proveedor quien en un plazo no mayor a 48 horas respondió mi solicitud, he iniciamos el tramite de la compra. Recibí mi producto en 13 días y se debió mas que nada ha que en mi país celebrábamos la semana Santa y era feriado, pero mi producto estaba en la aduanas de mi país desde hacía días. Seguí el producto con el numero de guía que me proporcionaron desde que salio del proveedor hasta que lo recibí.
It's was very lovely and softy, I felt cotton very real, I love them! It's perfect child walker, perfect, perfect, excellent quality! It's better than any store that I have bought, congratulations! Thank you so much Miss. Fay for your attention, helpful and kindly service, I will ask for more orders. Thanks, thanks!, best regards from Peru!
We found excellent supplier on this site and can trade with confidence. Making payment was very easy.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.