Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was a little iffy about ordering from this site. But, now I am so happy that I did. I recieved my items today and I am very happy with them. Great quality and excellent pricing. Can't wait to place another order!
Ils ont tous ce que tu peux pas imaginer et en gros je fais souvent mes achats sur ce site pour ma boutique de tabac et à vrais dis je n'es pas encore changé de boutique depuis 5ans ce site es le meilleur.
My wife loves him, just needs a softer penis for it to be realistic, she likes how soft and smooth his skin is, it came securely packaged and was sent quick, it is a very good priced doll and makes bedroom fun better
Suppliers advertise listing pricing on their items which are a 'BAIT AND SWITCH" tactic. Alibaba does nothing about false listing prices.
Was always spectacle about ordering from Alibaba but was pretty satisfied with the experience from start to finish.
I received the items in time, good presentation package, and good quality, Beautiful design.
I recommend this supplier, good prices and good fashions items
Alibaba is a very interesting site. I only orders from two suppliers and one of them are who I am going to stick with. Shenyang Crazybuy Import and Export Co., Ltd.
I made order via Alibaba from " Shenzhen O-part Technology Ltd. " Goods arrived very short time and i was very safe in Alibaba assurance. And O-Part Company also very good. Thanx a lot.
We had an issue with a supplier that changed shipping terms from pre-agreed terms and over-inflated their charges. Alibaba took the gold rated suppliers side whatever evidence was uploaded. Supplier blamed Brexit for spiralling costs, but Brexit hasn't even happened. We will be looking elsewhere in the future. Trade assurance provides very little extra protection other than that you would have by law anyway. Considering the fees, Alibaba should be providing buyers with more customer support / protection but instead have an antiquated dispute resolution and a biased service that leans heavily towards gokd rated suppliers in their country of origin.
Easy to navigate on Alibaba and you always find what you need, quality, friendly suppliers and fast shipping, you get what you need:-)
Great form to know people to make bussines. Contac direct factories to probe new products and get good quality.
Very good company and profesionals persons. Product in very good conditions. Delivery time little be long 30 day but I understand
The product reached me as it was in the contract and given specs. Thanks to the seller but the delivery was quite late but the product quality was great.
Good site to search for goods!
Good site to search for goods!
Always looking for a product here, easy to manage and search for goods.
Thanks to the developers!)
Very fast and find products easily. They have almost everything. Will use them again but their shipping is very different suppliers to suppliers
The company was very patient and willing to do anything I requested. They had great follow up as the item was being produced.
Satisfied with every order. Good quality and great service! Sold out last batch on a local night event market.
Producto y vendedor excelente, volvería a comprar mas a este vendedor.
Llego a casa antes de la fecha prevista.
La atencion del vendedor es exelente
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members