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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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Livraison rapide, très sécuritaire et économe.
Je vous recommande sans doute.
Je te remercie infiniment Devin pour tout.
I am very soddisfy of the business i am doing throw alibaba, Very good quality, and the goods i recieved are fully compliant.i will surely continue to buy from Alibaba.
I have bought many more products from this website the are good in quality and cheap in price as compaire to other brands
Molly's service was so excellent, everything was received on time and the product was perfect exactly what we asked for. I would highly recommend you anytime and I hope to do more business again.
EXCELENTE TRATO BUENA ATENCION NUNCA PENSE QUE LLEGARIA EL PRODUCTO PERO SI CUMPLIERON TARDARON UN POCO PERO AL FINAL LLEGO
I like the quality, the seller is very professional. It's better than European brands! Totally different
This is the first time I've used Alibaba and it's been very useful in selecting and purchasing samples from manufacturers - ability to communicate with them directly has been easy and makes the experience much better for product selection
Despite not having the size of the sample, the seller managed with the images to get the piece, also despite the fact that he did not need many pieces, he was able to sell me a few units
TODO PERFECTO PRODUCTO SERVICIO CALIDAD TIEMPOS DE ENTREGA ATENCION DE 10 TODO PERFECTO NO HYA QUEJA
Professional and good service. No problems with order fullfilling and service. Ibnformation transfer very good
My product was very complicated and small but they did understand all the sophisticated aspects and led the technical team to produce a perfect prototype
Great communication and really helpful creating my designs. Definitely recommend and will be a returning customer.
Thanks again for your help!
With being new I had many apprehensions about ordering. How the process has been simple and better than expected. I kick myself for not doing this earlier. I even received a call to remind me to check my resale information. They were not asking for my personal information just a reminder to go to the site and review. Excellent customer service and easy to work with companies. I have made a few orders from different companies and look forward to reordering and finding new possibilities.
Absolutely perfect service. Very charming.
Goods are delivered exactly as ordered. Sellers have a high level of technical knowledge.
Questions are treated and answered seriously.
As a buyer, I always feel that I am in good hands with this company.
Kingwooh is my first choice when I order PV modules and accessories in container quantity
No end of items available, Manufacturers willing to assist, most suppliers are very helpful & professional
I purchased some venue decorations items worth almost £12,000, just to warn others on alibaba, the seller I guess is trying to scam me by not delivering since last year November up till now, seller uploaded fake shipping details saying I received my orders, alibaba is not helping as they keep asking for evidence I'd provided several times, I had to contact PayPal and my bank, we are still on it, but I think its more of an organised crime on alibaba side, even my bank told me I've waited too long but I guess seller was deliberately buy time by telling different stories all the time.
I recently ordered three water ionizers from Alibaba and I couldn't be more happier! The pricing was highly competitive and the shipping was very timely despite coming so far and most important, the product met our high expectations for quality and function. We will certainly be ordering additional machines from Alibaba in the near future!
The Nikos is nice guy! Once the live sample approved I will place more orders with you...
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.