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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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It's easy to buy, Their response was fast. They gave me the required product, I'm so pleased. I recommend them
Alibaba est un excellent site de commerce en ligne pour les acheteurs en gros. Il offre une vaste sélection de produits de qualité à des pris compétitifs, avec un service clientèle réactif et des options de livraison rapides.
Je vous remercie beaucoup
Supplier is responsive, the product is good also the packaging is good, it seems they can handle fragile products pretty well.
Produkt ist guter quallität, alles super gelaufen danke, ich komme wieder, schelle lieferung, vielen Dank
It has been nice shopping experience with Hangzhou Gaoshi Luggage Textile Co., Ltd.
We are very satisfy with quality and price so can recommend to others.
Thanks.
VENDITORI E COLLABORATORI SERI ED EDUCATI PIATTAFORMA DI ALIBABA SICURA ERO SCETTICO MA MI SBAGLIAVO E IL MIO QUINTO ACQUISTO E SONO SUPER SODDISFATTO UN MIO CONSIGLIO SCEGLITE BENE E FIDATEVI TRANQUILLAMENTE
Without words, everything is very professional, very safe and very easy to use. A wide variety of guaranteed suppliers
These car chargers tested well, and my customers love them. The colors on the car chargers are bright and shinny. The clip holders have sensors which automatically open and closes. My customers love this product. I will be ordering more soon. My rep was very professional, kind and courteous. No complaints here.
++++++Venditore serio e profesionale
Prodotto eccezzionale
Di Ottima Qualità
Spedizione Veloce
Super Consigliato +++++
Excellent build quality. Product competes well with SOK 48 V lithium ( Current connected) and EG4 battery by (signature Solar). It supports all major inverters like Growwatt, DEYE, MPP solar etc. Easy to place order and excellent customer service, Silviya is doing excellent customer support, always available to answer any questions you may have. Product shipped and delivered very quickly. For USA customers, you will not regret and this product is best of the best and price also competes well with all server rack batteries available in US
I'm very satisfied with the quality of the product. Thank you for your professionalism. I intend to do business with Mr Zhang in the future
As a buyer it's very helpful to connect with different suppliers and easy to compare between suppliers
I am so amazed with Ava Peng how she handle with my product and how i want it, she very compassionate and understanding with all of my request and never complain that she is tired. She is superb i cannot express how excellent her service with me. Very patience person. Product quality is very good sturdy and beautiful. Excellent service and delivery on time.
There are great products that can be found at great prices with the right research. The Requests for Quotation are very helpful too, using the tags in your messages makes it easier to keep track especially is you have multiple RFQs
A really caring seller. She answered all my questions very quickly and my products were sent to the address I wanted without any problems.
I placed another 5 orders and she sent them exactly as I requested, down to the last detail.
Thank you so much for everything Sophia. We will work together longer.
Thank you Alibaba for bringing us together with such quality sellers.
I made my order on the 28th of March then got email that my order will arrive 05 May. Hai sure I understood bcz yah its far. But then today when I track my order since am not getting any communication saying "order out for delivery" and i lost my phone, the delivery date has changed to 25 May. Not able to use the online helpline n I am hoping to get response
Easy ordering, Ontime Delivery, Quality product. Website was easy to order from, was update with tracking info.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.