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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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Je suis très satisfait de la qualité des produits achetés, mes interlocuteurs sont compréhensifs, le service est très bien organisé. Merci
I lost over €115,780 and I was able to Cashback all my lost, will recommend and advise anyone who's a victim of crypto scam to reach out to this company(uncac.net) to Secure cashback on their expertise.
Company could have done better with customer service, handing shipping. Shipping was delayed almost a month, received a product and LED didn't work. I had an event day of arrival and Company didn't resolved the problem and made me loose money.
Excelente servicio brindado. Llegaron en excelente estado y en el tiempo indicado.-
Muy contentos con el servicio brindado
Company whats trade injectors like"' Cibo and gzbstqc" has same whatsapp *******233.I transferred the money, but I did not receive the product and now he avoids contact with me, my number is blocked.
I need a specific product, Alibaba representatives offer a lot, but in reality the price does not match the advertisement, and they are not in stock at all. How to establish cooperation contacts. If the product is not available, then it should not be advertised. I am very disappointed.Specifically, we are talking about the 23670-26011 injectors
Helpful in all respect. Wast variety of products across the china. Nicely managed site with proper details about the product listed.
I was a bit nervous ordering with a new supplier and was going to submit a sample order first but decided to bite the bullet and order 1000 pieces straight away as they were a simple part and the mold cost was most of the price. They've just arrived and were perfectly to spec in both dimensions and the durometer of silicone requested (20A). Glad I got this company to produce the part and trusted them with the order. Will use again. Thanks, Sam for the quick replies to messages as well.
I've reached out multiple time on my package I gave as much as I could to get a response on my merchandise and kept getting automatic response, I went so far as to reaching out to DHL giving them all information I had as well and couldnt find anything.
Happy with everything so far. Have had a few suppliers give alot of difficulty in shipment methods or solutions. We then switch to another vender & so far if the vendor is easy to work with & help with shipping we have only had 1 issue That was never resolved. They delivered our product to the wrong place & told us to do all the leg work to try to find it. We have had zero luck in finding the order & the customer service with that company was absolutely awful. We lost our money on that order so still very cautious on ordering items. This was the company we never recieved our product or a refund. Okasa Promotion (ningbo) Limited I would definitely not buy anything from this supplier.
My earbuds work great. I like that it was easy to place my order with Alibaba. I will be ordering more things
Fast replays, willing to work with you, great Company! Wonderful products! Will buy from again and again!
Alibaba has been a great source for products we were paying 4 times the price for in the states! Our profit margins have went up substantially! Verifying a vendor is also a nice thing to see which gives me more confidence in the supplier as well! Highly Recommend!
I tried to purchase a particular vehicle online I tried to buy the 2022 aero 3s T-Rex 3 wheel motorcycle and I was scammed both suppliers and when I reported it nothing was done about the situation. It's funny how they couldn't pull up nothing in their system but I have all the proof to back up my story. It seems like all the so called suppliers are scammers because I couldn't pay for the item on the alibaba platform they lower me off the platform by contacting me on what's app. Now money is gone and never received what I paid for
Never got product kept getting run around every time I asked when product will be shipped and after I paid on the website the amount agreed upon I was asked for more money. Please companies beware.
It is a pleasure to work within the platform, everything works well even for returns and reports. I feel pretty confident with your options.
I ordered a nozzle for a Weishaupt burner. Received the parcel, the parcel came very quickly in 5 days, everything fit perfectly Thank you very much! Regards, Valery.
All excellent product quality is very good, acceptable
Price, fast punctual delivery, thank you very much!
It arrived before its date and everything in perfect condition, I am very happy with the supplier and the product, it is just as I expected!
Alibaba will not support the end buyer if you have problems with the manufacture like in their heading. They will always side with the manufacture because that's how Alibaba gets paid buy what we purchase, they would be shooting themselves in the foot doing so. So buyer beware I spent 3 months fighting because our manufacture didn't build our product correctly, provided Alibaba with all the proof and they decided in the manufactures favor because they just want their money out of the deal. So you might as well go straight to the manufacture and save thousands of dollars buying direct.
From the time I found the product I wanted on Alibaba, to the time this product arrived at my address, the Alibaba platform gave me an excellent shopping experience. From contacting the seller, to forming the order invoice, to paying the invoice with secure payment, to tracking the shipment, to communicating with the seller via messaging, Alibaba made it all so easy. Thank you Alibaba!
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.