AlibabaReviews 4,351

Ordered 28,500 resin xmas decorations before ordering was sent perfect samples, perfect size and quality from Yuexi QuanYuanSheng Arts & Crafts Co., Ltd. which convinced me to order decorations, I stated in contract that decoratins needed to be similar to samples previously sent before order took place and needed to be 9-10cm in size. As i was quite Worried about size I asked them to send me one of each decoration before sending mass production. The sizes were completely wrong all different sizes, much smaller than stated. I took this to trade assurance and disputed this, Yuexi QuanYuanSheng Arts & Crafts Co., Ltd. admitted to the error and stated I accepted smaller size and price drop even though I did not accept this as I did not change contract! Now i'm having to pay an extra $200 dollars to an inspection company. Even though the company has accepted liability for size! Complete scam. NOT FOR THE BUYER ONLY FOR THEMSELVES!

I was trying to start a business using AliBaba.com, I ended up losing all the money I sent out with no products, no answers and an end to my dream of becoming an entrepreneur.

To whom it may concern:

I would like complain against Helei Machinery Trade Company Ltd for not delivering the excavator that we agreed, they swap it with other excavator which is not the same excavator we select while we are in China. I saw it personally that they loaded the excavator that we choose but unfortunately, its different excavator we received in Doha port. The other Unit (hitachi excavator) we have not received as of this date.

It is clear that this company has cheated us by sending the wrong excavator and not sending the other excavator despite all the items has been paid fully, i will send all the supporting document to prove my allegation.

I am very hopeful that you can help us to retrieve back our money and block list this company on alibaba.com website to prevent them in cheating other buyers online.

Anticipating your early response regarding this matter.

P.S. - I indicated in each photo attached which one is original and which one is fake...

Regards,

Mohd. Younis Sar Gul

Mobile: *******0790

I'm sorry to write this review. But this firm apparently engages in contracts with YouTube and Google Ad that result in popup banner ads not only on YouTube videos but on just about any webpage I visit every five minutes--yes, every FIVE MINUTES! All as a result of contacting Alibaba's website no more than once or twice about purchasing a portable generator!

I've done every blocking technique available to me (including blocking all cookies) and, still, Alibaba's generator ad blares out every five minutes.

When notified of this nuisance, their spokeswoman not only finger points that it is YouTube that is creating the problem, but that it's my responsibility to contact YouTube and not Alibaba's!

Yet, it is Alibaba that decides who it is going to choose to advertise as well as how extreme it was going to solicit potential customers to its website! Consequently, Alibaba is the one who needs to contact Youtube/Google Ad, not me.

No other business firm I've ever viewed or used has created this type of nuisance. Otherwise, you, too, will risk visual assault that you will be unable to rid from your computer regardless of the blocking or disablement of cookies!

Ordered a replacement cell phone screen. Was sent a broken screen. The packaging was terrible. I had to pay for return shipping. Seller said he didn't get it back, and after 6 months "dispute process" they gave the seller the money.

I had pictures, proof, everything. Doesn't matter. They're there to rip you off.

I paid £1000 on this site and never received any goods whatsoever
It is a big scam
I rang the company( Toymation) who say that the police and alibaba are aware that someone is using their company name fraudulently, yet Alibaba let it continue.
They would not do anything to help, would not refund my lost money. Would not reply.
You need to AVOID ALIBABA.COM like the plague, it is the biggest scamming site there is.

THEIR PROMISE OF BUYER PROTECTION IS JUST A PROMISE WITH SOOO MUCH FLUFF BUT NO REAL SUBSTANCE. IT IS A WAY OF GETTING YOUR MONEY INTO CHINESE HANDS WITHOUT GIVING ANYONE REALLY WHAT THEY PAID FOR-BAD FORM BAD FORM

I saw an ad on google from a company called http://www.srlohas.com.cn/com Alibaba's name on top. I contacted of times. They sent me some samples, but as they were of products that need import license bought. I chose several models in the photo. I confirmed the models, I paid a little extra for a model glow in the dark. They sent me the proformance Invoce confirming. I Paid
When I received the model was quite different from the photo, low quality and a batch of a model were all damaged. A lot came with the logo of Disney, and in my country it is forbidden without a license, I didn't ask with the Disney logo and could have lost everything and had serious problems with customs. And what I paid for glow in the dark, does not shine. I filed a complaint on Alibaba and you know what they told me? If I could prove that they were not originals. I have not bought by original, bought the models that were in the ad on the internet. In no time they told me different pictures.
In other words, if you see a GOLD SELLER with ALibaba's name on the internet selling a product, you can't trust that you will receive the proceeds from the photo.
I don't speak English very well, sorry the mistakes, but I hope you can understand.
When I complained they know what the salesperson told me:
If I want equal to photo, I have to pay more.
Just that at no time was sent the models that I put below.
I didn't ask for originail, I WANTED the PHOTO MODEL.
Why don't they publish actual models on the interent? When you see a product on the internet and you buy, you expect to receive what you bought right?

As suppliers buyers could do any thing with you and alibaba teams lets them go free a lady from Honduras claimed we took money and did not deliver... Yet payments is not made to us in the United kingd but to a company in Poland. This is crazy and legally unacceptable... matters not goin down we pay back money we did not steal yet alibaba tells us to wait for an additional 10 days... We started waiting on the 11 of February on the 19 the said they have Chinese new year we should wait till the 24 for our case to be process... My question is is ali express and all forms of how they get money on break too? Alibaba team is selfish. They just want to collect money and go their way... Disputes are not handle correctly. Cases of fraud sellers are not even protected... We too could be frauded by do call buyers

Gilberto Diania represents several items but specifically representing Angetic Auto quad Srl. for this purpose. I made an agreement with seller to ship 2 atv's and we would ship and pay for remaining upon inspection in the states. These people made a fake courier service website GDMXTC.COM and showed my package in Spain. Then I was emailed and told that the company shipped the entire order by mistake and I need to pay for the entire order before they can release it from Spain. I saw the writing on the wall and checked their IP address for courier service web site and reported to fed ex there name and invoice numbers are being used to show false proof of US business. They had company certificates made and everything. I tried to do my homework and it still failed. Stay away from Alibaba.com period. It would be better and more cost effective to fly to China and find your business needs yourself.

Hi,
I've been shopping on aliexpress since 2010. And it's a great place to buy good things for a cheap price if you know how to search.
First of all try to use review sites and pick a particular item from a certain seller. I read here http://skuguru.com
They also have reviews about ebay, amazon, dealextreme.
http://skuguru.com/catalog/ebay-blog
http://skuguru.com/catalog/amazon-blog
http://skuguru.com/catalog/dealextreme-blog

Second - read reviews on the aliexpress. 50% of them are fake, but you need to find the real ones.

If you do both things above then chances of buying a scum are minimum.
Good luck.

PLEASE READ BEFORE DOING BUSINESS WITH FAKE BUSINESSES ON ALIBABA.

I have experienced three dodgy businesses from Alibaba.

Fake companies so call themselves Supreme Group and Classic Time Piece Ltd selling luxury watches. So called names are Mark Bortnem from Supreme Group and Marki Alkam from Classic Time Piece.

They both advertised themselves as located in Japan but when asked for information example invoice somehow their stories changed to head office in Canada and the other was in USA. Payment method they both wanted was either western union or money gram.

I have requested if they have PayPal, they didn't have one from the start. Now they both have opened a PayPal account. Remember you are only protected by PayPal if the seller sends you an invoice to your PayPal account. I have requested more than 10 times but no replies from both.

Payment supplied by Supreme Group was:
Name: TODD TURANO
Account number: *******010
Address: 10 daniel st beverly hills fl *******

Funny thing is google map the address and in was a suburban home. Pictures supplied was pictures you can find over the internet. So who's Todd when asked... He was a so called accountant!

Next was a fake company called xiamen laien automate technology Co.Ltd and so called sales person Catherin Li selling all electronic items.

DON'T EVEN BOTHER WITH THESE PEOPLE. ALL FAKE AND TRYING TO MAKE MONEY WITH SCAMS. MY WARNING TO OTHERS.

This site is really fake. Its not like aliexpress or ebay, amazon that you can get the money back if you havent recieve the items. But alibaba once you paid for the item trust me none of the items will come. I know this because i did this mistake the same thing. I have paid for iphone 4s and mac book laptop its been 3 month since i have paid. I have tried to contact them i even called their company no one is picking up. I have found their skype i have added them in contact they accept me but once i have mention im still waiting for my items they blocked me. Trust me people dont do the same mistake like i did. IF YOU PLAN TO BUY ANY ELECTRICAL ITEMS LIKE PHONE, LAPTOP FROM ALIBABA WATCH OUT FOR ABBY HU. I wish i could give 0 stars

Like many other reicei era my first order to as my last. They sent the parcel to the wrong address. When I informed the shipper I was basically told that I had made the mistake, so I was on my own. I have a hard time believing I made the address mistake, I was so paranoid about ordering from China I was extremely careful when placing my order. I never received my product or a refund, their "delivery guarantee" has more he's than Swiss cheese. DONT BUY FROM ALIBABA.

*******4603 - My order has been delivered for nearly a month - You call that express? Then the item was defective. What a lot of crap this company is..