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Ho comprato 3 schermate diverse da questa azienda e sono stato più che felice con la qualità e la velocità di consegna.
Ho comprato tre monitor diversi dall' azienda indicata, sono molto soddisfatto sia per la qualità dei prodotti che per la velocita nella consegne.
Very unprofessional service, horrible customer support, company send faulty screen then ask client for repairing cost. We're sharing our experience and reporting the true facts. Please don't buy from this company.
Very unprofessional service, horrible customer support, company send faulty screen then ask client for repairing cost. We're sharing our experience and reporting the true facts. Please don't buy from this company.
Company send screens with dead pixel, burned pixel, video problem, lines although we paid the price for an A grade screen. We asked for replacement and Company did their best to refuse the screen return saying that its our fault. Spending hours of time talking with customer care but still they want to argue with us saying that they didnt send any defective screen. We check the screen several times and found the screen is really defective. After hours of arguing company asked for return shipping and repair fees.
Tip for consumers:
Please don't buy from this supplier. Stay away
Suman D.'s review of AllStarLCDLimited earned a Very Helpful vote
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Dear Suman,
This is Echo from Alibaba International Customer Service Team. I am sorry to learn that you are not satisfied with the products the supplier sent you and please allow me to assist you.
Kindly note that you can submit a complaint via the Complaint Center on Alibaba.com at: http://channel.alibaba.com/complaint/home.htm?spm, and then our professional dispute team will investigate the case for you.
Also, we have an online customer service team at your service 24- hours, 7-days a week.
Please follow the steps below to get live help from our service specialists:
1. Go to our customer support page: http://service.alibaba.com/buyer/contact_us.htm
2. Click “Live Chat” to tell our agents about your concerns
They will do their best to assist you accordingly. I sincerely hope your problem to be sorted out smoothly.
Regards,
Echo
Alibaba International Customer Service Team