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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I highly recommend this company. Guangdong Guanhong Glitter Technology Co., Ltd. I was nervous ordering off of Alibaba and I can say I had excellent service and found the right company for my needs. My sells person was with me every day until my shipment reached my business. Thank you.
The shipment was fast, the products were great and the support and price were above what I expect. Thank you!
The site is good except some few hitches with messages but in all Alibaba is a plus platform and will recommend to a friend
I like your platform for making business transactions go smoothly. Great place to promote business products
Buen servicio en todo lo que ofrece, pero como todo puede mejorar, al menos en lo que son las traducciones a idioma español. Pero en todo lo demás excelente.
Muy satisfecho de encontrar un buen proveedor en esta pagina. Lo que me ofrecieron me llego, seguire trabajando con esta pagina y este proveedor
Amazing platform for sourcing good quality modern-day products. This was my first experience and without a doubt, it has been great in terms of assurance, financial and quality protection and customer support.
Happy with my products, I have sourced suppliers from this site and Alibaba has a great feature called Trade Assurance ordering if it is your first time ordering.
I love my product. My products came right on time. Also very nicely made. I will order again. Very nice and patient, he made sure he delivered exactly what I wanted.
Safe and reliable, I got my product without any problem. Thankssss. I was served in the best way. My provider was friendly and professional
Zamówiony czujniki MPX5010DP otrzymałem bardzo szybko. Parametry jak w zamówieniu. Polecam sprzedawcę. Solidny i pomocny
Servicio que ofrece esta pagina de compra internacional es genial, no tuve inconvenientes y por la cual quede muy satisfecho
TODO PERFECTO PUEDES COMPRAR CON CONFIANZA Y SEGURIDAD LOS PRODUCTOS DE LOS PROVEEDORES YA QUE ESTAS PROTEGIDO EN EL PAGO.
Everything Ok, very professional greetings from Naples. I had tremendous support. The only problem is that you pay the customs a little bit, you should avoid this negative side in the next purchases.
It was my first time with this website, I was very pleased with the supplier's service, delivery times and the product I bought
This experience is wonderful at best, profitable and team efficient. I hope that I will be able to continue my relationship with, Alibaba founder and build my company to greatness.
THEY WAS EXACTLY LIKE THE PICTURE. BEAUTIFUL, GOOD QUALITY I KNOW MY CUSTOMERS WILL LOVE THEM. WILL BE ORDERING AGAIN.
Very profecional site... very easy to order... very good contact with supplier... had no problems at all!
I like suffer. I like Alibaba because there are showing everything and easy. But I have meet some buyers they only showing product but not sale with Alibaba but why?
Very high Quality Product. I would happy to do business with you guys again. I would love to recommend you to others. A great forum of selling.
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members