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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent service from Alibaba, supplied 2 replacement displays for my Pure Evoke F4 radio. The display is nice and bright and easy to fit. The service from Alibaba was excellent and I would highly recommend Them!
Some supplier was good and some don't, choose wisely and ask for more supplier to compare each other.
Easy to deal with and will use again. Quality product. Very happy with the quality of the product...
Initially I was hesitant to make a purchase overseas, but the money guarantee by Alibba made me feel at ease and safe to conduct business. Alibaba has a wide variety of vendors and covers a lot of what I'm looking for. Overall, I am very satisfied doing transaction with Alibaba..
Great business partner! A key part of my business! Efficiency, integrity, provides a process where everyone can win, support out families and partners, and feel good about out work!
I really love my products and I can't wait to order more. And the customer service is wonderful. I will be ordering a lot more products very soon.
The attention was magnificent. The products arrived on time and worked perfectly. Saves a lot of soap the foam version as it's fomula is 1/3 soap and 2/3 water.
Totally Honest and Fair! Number One in Customer Service, Friendly, Fast response Time Easy to Use System. Makes doing Business A Snap. Thank You!
Was a hit here in ny with jimmys but & sell goods thank you so much wish there was more colors to choos from but still was definatly was a great turn out good quality light weight cutting edge and had alot to offer they were so much of a hit i had to order more the staff was so friendley and eager to help thank you for that
The shipment arrived according to the description and with good speed, and I am looking forward to the order again
Alibaba website is easy to use. Thanks to Alibaba Team and this wonderful website. I have been sourcing products from China since 2013 and never felt a need to travel to China for product sourcing. The Supplier Verification, rating and reviews help me in selecting the supplier of my choice and gives me confidence in the selection since they are verified.
Great to deal with - easy communication and very self explanatory use of Alibaba's website. Very happy with the product, highest of quality. Tracking was made easy, very accessible. Great online system to buy the product I wanted.
It is the first time i am using Ali Baba and it was a pleasant surprise to see such great plateform.
Machine was working good. Salesman was friendly. Shipment was fast. Very satisfied. I will buy more.
I love buying products on Alibaba, thanks to this website i can buy and make some deals. Alibaba has make my life better, Thank you.
Brinda mucha confianza y seguridad sobre las transacciones y Permanentemente he tenido información del seguimiento, durante el transporte del producto hasta su entrega. Muy satisfecho
Was easy and efficient. Put me in touch with suppliers immediately. I have received a quality product and made a great relationship.
So If your looking to build a set of awesome custom wheels without breaking the bank and don't mind waiting a couple months to save you thousands of dollars here you go. Ice Xu and her team where amazing they took the time to make sure my vision of my wheels a complete success. They can help you with the look, specs, and recommendations. You need to make some killer wheels. They packed everything very careful for the long haul double boxed, extra padding and taped all over to make sure your wheels will be safe and protected. Thank you guys all so much for making my wheels Amazing. Ice Xu you are awesome thank you again.
Tutto a posto cpn i modelli ricevuti. Comunque continuero' a fare acquisti con alibaba. Dovete pero' mettere piu' venditori italiani
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members