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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Allibaba provide us what we want. Best service and timely delivery and always check on shipping and delivery.
Beat portal in the world
They are committed and quality product supplier recommended them strongly please in short your dealing with sales representative is very important and you need to be judge them to avoid any miss commitment and most of the time it happens due to lack of knowledge and communication issues.
Came fast, was worried that might be watered down... but was perfect and strong. No worries working with this supplier. Good people to work with.
Alibaba Trade Assurance did everything they said they would. In my book what more can we want.
My product is a private label and I don't want to include a picture. I am a real customer of Alibaba and will remain so.
Alibaba is a huge marketplace that has literally anything you could ever need. Such an amazing global marketplace connecting people to suppliers all over the world. Shop With Me At https://OurCoordinates.com
Me siento satisfecho con las compras realizadas. Con seguridad realizare mas compra. Ya 2 compras y todo ok.
Alibaba is easy to use and I found lots of useful items on it, with very good prices, from automotive parts to tv boxes or anything you can imagine.
Satisfied with the companies I work for, always attentive, polite, until today I haven't had any problems
I have been working with Alibaba for many years. I am very satisfied with products that we purchase and grateful for the service they provide.
Thank you!
He realizado una compra con éxito y que el proveedor me entro la cantidad que habíamos acordado me parece muy bien el tiempo de entrega.
I am pretty new to this, just started out. Very impressed with Alibaba. Good quality products and helpful companies on here. Very pleased about their trade insurance, it gives you peace of mind.
Very disappointed. I requested 3 different colors from each kind of the flip wallet iphone cases and they gave me all same colors.
Very good seller.
Understanding, professional, and best products quality.
Definitely will order more next time
I love the quality of there products. I will be ordering more products. Emily is the best vendor ever
Easy to use which allows me to find a good provider, when browsing you can see that it has a large part of what you are looking for
Thanks to all Alibaba team for the professional services! The platform is user-friendly, safe, and trustable!
I have bought an Electric Wood Shredder & Chipper from Anyang Ainuok Machinery Equipment Co., Ltd.
Mr. Simon was very helpful in choosing the machine that would handle the shredding and chipping of woods in my farm. Alibaba facilitated getting the correct company and the company through Mr. Simon helped me a lot. So far it seems the product once it arrives will do all my wood shredding - Of course the machine has not arrived yet, but the shipping is on the way and will wait for its arrival.
The supplier have a good communications, fast response the quality for the product are good, sure will order again.
Alibaba provides an excellent service filtering products, managing orders and following quality, and services from suppliers. We feel safe when we deal through Alibaba
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members