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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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This company has provided great and quick service. Very professional to attend. I highly recommend the shipment was prompt and safe
Satisfied with better quality than expected.
Screen, hdmi transceiver, etc. for better quality
Accessories required
Thanks to this marketplace we are able to place orders and conclude deals millions of kilometers away in total safety. Alibaba has managed to bring the best suppliers from Asia, in our office via the PC.
Great!
Thanks by CO2 MANIA® Italy
Hi, quality products, all over very good and satisfactory. Trustable company. All the products they have good quality and warranted. I am strongly recommending them for your valuable orders. Now almost 8 years of dealing experience i have with them. Very perfect dealing.
O produto é ótimo, estamos acostumados a essas pedras de amolar de 10 reais que gastam e deformam rapidamente, nas primeiras passadas nessas whetstones você sente a diferença e com a prática que estou pegando estou gostando cada dia mais. Minha vendedora foi a LILY BAY, não existe alguém mais paciente que ela e atenciosa, atrasou um pouco mas não foi culpa dela ou da empresa de maneira alguma, chegando brasil uma caixa do lote extraviou e tivemos q esperar todas as caixas juntas para despachar. Resumindo: as pedras são excelentes e nunca tinha conseguido efeito de "navalha" em nenhuma faca que eu ja amolei pois as que estamos acostumados são de #120/#320 e as que eu comprei vão ate #*******. Excelente serviço, excelente produto. Recomendo muito e principalmente a vendedora lily bay que merece todos os elogios possíveis. Obrigado Shanghai SIRF Industrial Co., Ltd.
Easy to communicate, very professional and quality of products is top!
Will keep doing business with them! A+++
Ik ga nog wel verder met zaken doen alleen ik vind persoonlijk jammer dat ze verkeerde radio op factuur gezet heeft. Maar probleem is opgelost met juiste Radio wat ik besteld heb.
Thank you for once again an excellent service!
The communication is easy and swift, and the lead time was short
Per Wieben
Everyone is so friendly and can't do enough to help u the products are extensive and cheap and so easy to receive them
The website and the goods offers great response, very nice quality product and quick shipping. Awesome app to use overall
This is my 3rd time purchasing from this company and I love the hair so full and usually use 2 bundles and a closure for a full look.
And Customer service is perfect!
This company has provided great and quick service. Only place order within two weeks and only took a week to received my pouches can not ask for more. Best service.
Alibaba is an excellent site connecting manufacturers with buyers in a safe environment. There are so many suppliers and products you are sure to find what you need.
We orderd a variation in size and color of a standard product. The supplier was helpful to find solutions how to fabricate the new variation of the product and professional in all phases of communication. Next order, same team.
I was a little sceptical but my first purchase went smooth and with out hassle. Signing up payment and delivery very easy and the product showed up fast in good condition and as advertised.
I was really quite dubious about ordering products over the internet from China but I have been proven wrong with my suspicions the product is great and the service even better, taking only 5 days from ordering to collection from half the way around the world top notch really pleased.
Took receipt of two 60 inch carbon fiber lacrosse shafts (as samples) from Xiamen Carbonal Composite Technology via Alibaba. The process was streamlined and quick. Should the products perform as expected will reuse Alibaba for further orders
Happy with the way it all work and satisfied of the result and assurance it provided me.
When buying from another contry, sometime it is hard to trust but here, we can count on it.
A great experience, I have a big trust in Hank and the company, he is professional and so helpful. 5 Stars from enquiry, order, payment, shipping details updates, checking on delivery to make sure the goods had reached in an optimal condition which was the case. Even when I ask questions, late at night.
Fast delivery during these difficult times.
Thank you, a lot I appreciate, doing business with you and your company
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members