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The overall reputation of Al Haq Travel is marked by a stark contrast in customer experiences. On one hand, many customers praise the agency for its attentive service, personalized assistance, and the ability to cater to individual needs, particularly highlighting specific agents who provided exceptional support during their Umrah journeys. Conversely, a significant number of reviews express frustration over financial disputes, unreturned funds, and perceived dishonesty, leading to accusations of fraud. This dichotomy suggests that while some customers enjoy a positive experience, others face considerable challenges, indicating a need for improved communication and accountability within the company's operations.
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Thanks to Alhaq travel team for a fantastic job in organizing and managing everything possible for making our Umrah journey comfortable. I had a wonderful experience and I will definitely recommend others to use your services for this great purpose.
I was able to perform umrah in last month with Alhaq Travel. From the very first time when we had a phone conference, I knew that this was the right travel agency for me. They really focused on teaching us how to perform the rituals of Ummrah correctly and according to Sunnah during our journey. Brother Usman and Sister Fatima are extremely patient and down to earth and they know how to take care of the customers efficiently, Masha Allah, the whole journey was very spiritually comforting and impressive. I will recommend this travel group to others.
My Umrah journey went smooth with excellent service from Alhaq Travel. Brother Amar was very thorough and polite, all the communication was prompt and on the point. Masha' Allah. I have no hesitation in recommending the company to others.
They provided excellent services and great customer support. It was a journey we can't forget in our lives, may Allah grant us the next chance to visit Allah's House soon!
I went to Umrah with Alharam travel in 2017, and Alhamdulillah, it was a wonderful experience. They made sure we are being served with all travel accommodations and safely reached to our destinations in time to perform holy umrah. The location of our hotels in Makkah and Madina was Near the Haram. The hotel staff was very cooperative in regards to accommodating our specific needs. Transportation was always available. May Allah reward alharam travel for everything they did for us.
Syeda Shahnaz
Alhamdullilah, Allah Almighty has granted me this opportunity to perform umrah. I chose Alhaq travel based on a recommendation of another friend of mine. Alhamdulliah Alhaq travel hasnt disappointed me over the 9 days of holy Umrah... Their services were outstanding. I have to say that this was my unique experience with this company like never had in my past. May Allah bless this company with success in future.
Allhamdulillaah, due to the persistence, dedication and hard work of Alhaq travel, our Umrah package was very well planned and delivered with five-star services.
In order to avoid any delays and issues, their team personally confirmed our check in and out of the hotels in Makkah and Madinah. It was also very comforting and reassuring to receive regular calls from their staff in Makkah and Madinah to ensure that our trip was going smoothly. Thank you, soo much for making our journey easier for us.
Amazing umrah journey, very pleased with start to finish. The accommodation exceeded my expectations and it was really good value for money, Masha Allah thanks.
For me, the most important things to look for is honesty and care. Brother Imran was so caring and honest while delivering me umrah services. I was really focused on my umrahs Ibada. I would say if you prefer alhaq travel, you will be in safe hands like I was. Thanks alhaq travel.
I felt that I was in good hands the entire time, after booking and performing umrah. May Allah reward their efforts plentifully. JAZAKALLAH!
Alhaq travel services were exceptional. Their customer service was exactly what we needed when planning our first Umrah trip. The service was quick, easy and sister Nimra was there to help and update us when needed.
Couldn't have asked for better service and will definitely use their services again and recommend to others.
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