The company's reputation is significantly marred by overwhelmingly negative feedback regarding its educational platform, which customers describe as ineffective and frustrating. Many users express dissatisfaction with the program's design, claiming it induces stress and confusion rather than facilitating learning. Common complaints include poor explanations, a punitive grading system, and a lack of engaging content. Additionally, customer service experiences are often characterized by delays and unprofessionalism, particularly concerning billing issues. Overall, the sentiment reflects a deep frustration with both the product and the support provided, indicating a need for substantial improvements in both areas.
This summary is generated by AI, based on text from customer reviews
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Waste of my 50 minutes
Maryville University seems to be on a quest to completely eliminate their use of physical textbooks, and ALEKS is their most recent blunder.
-We didn't even have access to our textbooks until 2 weeks into the semester.
-The "objectives" are not tied to chapters, so there's no connection between what you are being suggested to do and what your professor will discuss or quiz you on.
-The assignments and prompts are clunky, and haphazardly put together.
-These materials almost completely eliminate instructor interaction over your work until the test date.
-It is very possible that the suggested methods in the E-book assignments will not match up to how you are expected to arrive at an answer.
-This is below the standard of what I expected to pay for from any college or university.
-The frustration never ends, and no one cares because this garbage must be a cash cow.
It is so easy to assign someone this but hard to understand. Everyone, we must join together to fight back against this menace
Thank god it's over. I just finished my pre-calculus course in college. This was the worst web-based learning platform I have ever used. Not only did it take me over 15 hours a week to complete each chapter, but I felt the "examples" of each lesson were not very well demonstrated. For example, some questions within a lesson would be nothing like the examples they give you. The next thing about Aleks is that you must get 5 points within each lesson to move on to the next lesson. If you answer 3 questions correct in a row, two of them give you double credit, essentially meaning you could move on to the next lesson by answering just 3 questions. Sounds pretty simple right? WRONG! There are setbacks! If you get a question incorrect, it sets you back. If you look an example before answering a question, you only get 1 point. I felt more punished than rewarded. I was literally in tears one night because of how frustrated I was. Avoid at all costs!
On paper, ALEKS sounds like a great program: quick, easy feedback with plenty of examples to compare your work with. The "quick retake" option is great, but that's all I can really say in terms of positives.
But boiling it down, the site just doesn't function. I type in a question, knowing it's right; when I look at the "report" for the assignment, it says I typed in a completely different answer. Having a working feature is like the flip of a coin: sometimes it runs smoothly, other times it is completely non-functioning.
ALEKS has the potential to be great, but the entire moral of "one mistake and you're done" is broken and the system itself is glitchy at best and unusable at worst.
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I'm a very good student. Last semester I received a 4.0 GPA. However, this semester I am not doing so well. I have a D+ in math. The reason behind my poor grade is because of 2 reasons, the first being ALEKS. I say this because I have completed as many topics as I possibly can, and I can no longer get all of my assigned topics done. The "explanations" the program has are not at all useful and honestly just confuse me more. This is where the second reason comes in: the teaching and grading system. I can't do all of my topics because my teacher can't teach the hard things yet. I couldn't get into a harder class because I went to a private school before I attended public school and the curriculum didn't line up so the school put me in classes I didn't sign up for. In summary, ALEKS is a waste of time and I'm failing because of it.
It makes me very angry. It marks me wrong even though it is right and I know I got it right BECAUSE THE ANSWER THEY GAVE ME WAS MY $#*!EN ASWER. This thing that is supposed to make me more confortable in chem is making me hate it more.
THIS IS THE WORST MATH PROGRAM EVER! WE HAVE TO DO 90 MINUTES PER WEEK, AND HAVE TO COMPLETE A CERTAIN AMOUNT OF TOPICS FINISHED! MOST OF THE TIME I CAN NOT EVEN FINISH MY TOPIC GOAL WITHIN THE 90 MINUTES, AND I END UP DOING SOMEWHERE AROUND 120 MINUTES! DO NOT USE IT!
I hate it so much I have to do this every day for 45 Minutes and it just kills me please someone hack this and take it down!
It is worst then study island.Not just that but every answer you get right its wrong.It is stupid and it doesn't help at all. Even my Math teacher said it sucked.
I am a 7th grade student and I believe ALEKS is just some website that lazy teachers made up. It takes up days and days of work. Every time I am forced to do ALEKS I just feel so frustrated automatically. I have anger issues and ever since I started doing ALEKS they have just gotten worse. This program dosen't even base the questions on what's best for the student using it. And if you do one little mistake it removes any progress you make. Some topics are so difficult that not even my teacher could solve the problems. ALSO, if I get a question wrong, the explanation makes no sense at all! Plus, it has brought my grades down SO MUCH. I used to be and A+ student, but ever since ALEKS got in to my life, I have been getting 80's and 70's. I just want ALEKS out of my life.
Many teachers have became so lazy and want to incorporate technology into math but its sucks. As a student I prefer the old school method so I can see my answer worked out completely. It hurts me because I received a 20% on an assignment as math is the best subject I perform in. I checked my worked multiple times and asked for help with my tutor. When I received a 20% this was the moment I knew that ALEKS was the worst website to use for math. The system it runs on wants you to be so specific while in the real world nobody has been that smart since Albert Einstein. I believe Aleks should do something to help/re-vamp their system because it clearly sucks from these comments that many people have left. My teachers shouldve known better to work on a different site if they wouldve read these reviews, like seriously Aleks yall have a 1 star rating that is horrible. Do better Aleks because yall suck!
This website doesn't make sense and the only thing you'll learn using it is how to keep your composure so you don't punch a hole through your computer.
Aleks is by far the most frustrating learning program I have ever used. The directions don't make sense and by far the worst website to exist for math. If you make one little mistake it takes off a point making it even more frustrating. So teachers reading this considering Aleks for your class, I would recommend this if you want your students to hate you and make their learning process even more difficult.
I'm not a very smart guy, but with enough time and effort i'm able to work through Algebra classes at a steady pace. However, any chance i had of ever passing an online subject flew right out the window when my professor implemented the Aleks program, it sucks up an insane amount of time, punishes you heavily for the slightest mistake, and has the most horrendus teaching method i have ever seen in my entire life. The explanation make little to no sense, the knowledge checks aim to try and make perfect students by shaving off points for any mistake and forcing you to spend even more hours on a subject you wasted entire days on. Online classes were meant for people to have more flexible time schedules due to jobs/families or even other time consuming classes, But Aleks completely ruins that in every possible way. If you're a teacher/Professor in any educational field i urge you to STAY AWAY from this program. You will only damage your students education and any chance of them being able to learn any subjects, this program should not exist in the educational field.
Our entire school has two use this program and half the topics on it we never learned so we half to teach it to ourselves. In one school year (7th grade) we have to complete two pies - the algebra pie and the 7th grade pie and that is about 1,000 topics that we have to complete on our own at home plus the buttload (actual unit of measurement by the way) of homework they assign every night.
My teacher makes us use it for homework. We are graded on whether or not we can understand and complete 6 topics within an hour. It does not take into account how different students have different subjects that are easier for them. It just assumes that. "oh whole numbers is always easy for every single person on the entire planet. No, its f*cking not. Personally? Geometry and probability are so easy. Why can't you put that first for me? Why won't it conform to the understanding that each student is different? Ask for another explanation with more details? Same thing but even more confusing. It's complete crap. Not recommended for any teacher. You'll make your student hate you and bring down their confidence in their own abilities. It sucks.
Basically a program used by loser "professors" who don't even know how to do math themselves and are too lazy to teach it. I genuinely don't even know what my $#*!ing professor looks like because it's LITERALLY aleks. I hate this $#*!.
Answer: Because the ALEKS program is literal hell and we people are just showing our hatred for it
Answer: Most likely.
Answer: Yes deal with it
Answer: Because people want to commit suicide in an original way, and ALEKS is the best way.
Answer: I don't think so but believe me a class action suit would be an improvement
Answer: I paid over $150 for this sumbi**h, I expect it to work
Answer: No i do not think the website owner has issued one but I think the feelings for aleks would be "down the toilet"
Answer: I realize this reply is very late but in case for anyone who needs it: -Let's say you're learning how to use long division. They have 3 questions in it. You master the first one, then go on to the next one. You get the second one wrong, guess what? They punish you and take back your first answer so now you have to answer it again. -How fun! And don't forget the useless knowledge checks!