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1.4
aleks.com

Mc graw hill Reviews Summary

The company's reputation is significantly marred by overwhelmingly negative feedback regarding its educational platform, which customers describe as ineffective and frustrating. Many users express dissatisfaction with the program's design, claiming it induces stress and confusion rather than facilitating learning. Common complaints include poor explanations, a punitive grading system, and a lack of engaging content. Additionally, customer service experiences are often characterized by delays and unprofessionalism, particularly concerning billing issues. Overall, the sentiment reflects a deep frustration with both the product and the support provided, indicating a need for substantial improvements in both areas.

This summary is generated by AI, based on text from customer reviews

service
434
value
448
shipping
312
returns
317
quality
455
Utah
1 review
8 helpful votes
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If you told me to describe Aleks in one word, I couldn't. It's everything bad, and more. It's too time consuming, and it takes away most of my day. It also just puts WAAYY too much stress on my shoulders. I can't count how many times Aleks has made me cry because it stresses me out so bad.

Date of experience: June 6, 2018
New York
1 review
5 helpful votes
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Good, and Bad.
June 5, 2018

I would rather eat bugs cooked on skewers than do ALEKS.com Topics. Literally.

Okay, I appreciate the effort it took to make this website for kids and students to learn Math. Education if important! We must always stay focused on our education and always strive to learn.

BUT, at the same time, this website is just straight out horrible. It is very time consuming, and I don't learn anything from it. Literally anything. I just do questions over and over and I am not even learning math. Wasting my time for no reason. And if I make one little mistake in my answer, I get the whole thing wrong. This system is just bad. And then there is a Knowledge Check, which can make you further away from your goal (My goal happens to be 500, which is stupid.) You have to do topics over again, until you take another Knowledge Check, and then do them over again. It has literally made my Math grade drastically decrease. I used to get 90s and 100s in Math, but then when we started using this my grade is now 60s and 70s. It literally made me FAIL math. I used to LOVE MATH! I used to be excited to go to math class but not anymore. I hate it! Literally. So please teachers don't use this as a way for us to study or homework.

I rather do worksheets than this. Atleast I can know my mistakes and the teacher can go over them. I mean you could use MathWay.com for the answers, but again, we are not learning. I don't like to cheat and use other websites to solve my problems because I don't learn from it. I want to learn. But since I have so many topics due in a short time, it's the only way to do it the fastest way. And I am not even learning.

Teachers, don't use this. The IDEA is a good idea, but how the website functions and works out, it's not good. At all.

Date of experience: June 5, 2018
Ohio
1 review
6 helpful votes
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Let me start by saying, this website is time-consuming. I was learning Algebra 1 on this website and it taught me PEMDAS. I learned PEMDAS in the 3rd grade. Other flaws include each time you make a small mistake, minus 1 point for you.

Date of experience: June 2, 2018
Illinois
1 review
8 helpful votes
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Horrible
May 30, 2018

My school makes us do aleks and we have to get up to 90%, if you don't get to 90% you have to go to summer school, if you don't finish it then, then you have to take that whole class over and redue the whole pie starting from 0% aleks is unnecessary and adding more stress onto students.

Date of experience: May 30, 2018
California
1 review
7 helpful votes
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This website is so unreliable. I have a really busy schedule aka why I needed to take math online. My time to use Aleks is very crucial but this gosh darn website is so SLOW!. Tried it on multiple computers, laptops to compare and always was super slow. I do not recommend this site, if you're trying to actually do well/pass in math don't use this crappy site.

Date of experience: May 28, 2018
Hong Kong
2 reviews
10 helpful votes
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This website teaches nothing as a student I know it sucks. This is way to bad it is a waste of money.The worst part is that the knowledge checks are bull$#*!. Every single component of this website is bull$#*! every single topic also. This website takes 10 hours to load even though I have 100mbps network.The explanations are worst than my bull$#*! math teacher who forces us to do this bull$#*! website.In case you are a school do not hire Daniel Ruzicka.

Date of experience: May 27, 2018
Missouri
1 review
9 helpful votes
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I am not your normal college student, I am a non-traditional student (returning older student). I love math/algebra until the college I attend switched from my math lab to Aleks. Not only is Aleks more expensive it is harder to navigate and does not reinforce the topics it is trying to teach a student. Four correctly answered questions is not sufficient enough to consider a topic "mastered". I am happy this program works for a few individuals, but in a college algebra class of over 22 students only 1 indicated they actually learned and excelled this semester. If i ever encounter Aleks again in any of my classes or professional career you can rest assured I WILL NOT USE THIS SYSTEM AGAIN!

Date of experience: May 26, 2018
Ohio
1 review
7 helpful votes
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My teacher forces us to do at least two hours of ALEKS each week, and I have better things to do other than sit on a computer, doing types of math that I won't even be using in my future career. Not only that, but it's too much to force on elementary, junior high, and high school students. ALEKS has me on the computer, wasting my eyesight and time, and I'm never going to use things like histograms, also, nobody wants to do the idiotic "Knowledge Tests"! Stay away from ALEKS at all costs is what I would say.

Date of experience: May 26, 2018
California
1 review
19 helpful votes
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I've noticed most of the good reviews of Aleks I've seen are from teachers and parents. They're constantly talking about the statistics; how many topics their students learned and how happy they are to be able to see the progress right in front of them. The Aleks website itself doesn't feature any actual testimonials from students whatsoever either (that I can find).

The truth is that I can't actually see any reason for a student to enjoy this program.

The explanations are nearly indecipherable and the program uses paragraphs upon paragraphs of excessively complicated math terminology that REALLY shouldn't be shoved at students. Every time I reach a new topic my soul dies a little inside - and here I thought textbook explanations were bad enough.

Also, every once in a while an automatic "Knowledge Check" appears out of the blue where you have to sit through 30 grueling questions before you can move on. Not only that, but each question is from a different topic and if you make a single mistake then you have to relearn the topic all over again. So you end up spending over an hour working on this "Knowledge Check" only to end up unlearning several topics.

I could go on and on but I think I've made my point.

If you're looking into online math education, please don't try Aleks. Maybe as a teacher or a parent you'd be happy with this program, but as a student myself who used to be very interested in math before the public school education system stamped that interest out of me, I am sick of Aleks.

Date of experience: May 22, 2018
Massachusetts
1 review
11 helpful votes
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Aleks is the reason I'm going to fail 9th grade. The teachers set the topic goal too high and I keep getting topics that you learn in like 3rd grade.

Date of experience: May 21, 2018
Ohio
1 review
15 helpful votes
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$#*!
May 21, 2018

Doesn't teach you, and forces knowledge checks down your $#*! all the time. $#*!ty coding and takes way too long to load. 0/10 would never recommend.

Date of experience: May 21, 2018
Iowa
1 review
13 helpful votes
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One of the worst websites to learn math from. The knowledge checks take forever, the topics take forever, the website is slow, the explanations make no sense, it teaches math in a completely counterproductive and frustrating manner, and it severely punishes you for the slightest errors. I am outraged at the mere fact that my school forces us to use this mistake of a program in order to get a decent grade in math.

Date of experience: May 20, 2018
Arizona
1 review
10 helpful votes
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I thought it couldn't get any worse than MathXL, but lo and behold, here comes ALEKS to blow that steaming pile of manure out the ballpark.

Would it KILL you to tell me what exact problems I got wrong, and what I needed to review? In fact, the topics it tells me I need to review are the ones that I already mastered? How about the ones that I clicked "I don't know" on, or, you know, got wrong? You also have to review TWENTY topics before you can take a "knowledge check" test that will inevitably have topics that you didn't review on it. I love having no idea what topics are going to be on the test, because it's different every attempt. You basically just find topics you're not sure about to study and hope that you get ones you're solid in when it comes to the test, because it seems to be a complete crapshoot on what problems you get on it. No formula reference either? How about including some basic math symbol buttons on problems instead of having to type it or go the calculator every time? And what genius came up with the idea of locking you out of a topic if you get too many wrong? Wouldn't you want me to continue learning it?

I'm no savant, but I got a B in Honors Precalculus, so I'm no dummy when it comes to math either. I also actually like math, but ALEKS is really making me rethink that at this point. Overall, this website is slow, glitchy, and poorly designed. If only I could give a negative score. I pray this placement test will be the last time I ever have to lay eyes on this godforsaken website. My heart goes out to the rest of you who have to deal with this nonsense.

Date of experience: May 19, 2018
Oregon
1 review
6 helpful votes
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It Sucks!
May 16, 2018

ALEKS sucks so much! I love math but despise the site. It does all the problems in the hardest and most useless ways possible! DO NOT USE ALEKS!

Date of experience: May 16, 2018
Washington
2 reviews
15 helpful votes
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Okay, so Aleks gives you this little "heads-up" of what you'll be working on when you start a new topic, going over what you need to do to find your answer. Sounds simple, right? Wrong. So very, very wrong. It gives you the most bare-bones explanation possible, throwing in nuanced things in the middle of a boring paragraph of instruction that sometimes turn out to be critical info, and most other times just more useless words. Words that somehow are supposed to tell you how to do one tiny, amazingly important part of a problem. Many times, I have easily finished a problem or two without too much trouble, and then I get to the third (sometimes second) problem, which always stumps me. I either guess, look up something that is much more helpful than Aleks' way (to their OWN PROBLEM, I should add), or work for half an hour on this one tiny problem. My answer is wrong 90% of the time. Sometimes it's that one little piece of nuanced, difficult to read and/or understand info, sometimes it's faulty coding, which this site is notorious for. But usually, it's because Aleks didn't sufficiently explain how to do that type of problem, tossing in an impossible (without the proper instruction, at least) to complete problem at the end, for seemingly the sole reason of adding time to that topic. It's so incredibly frustrating that I (and other students, oftentimes) forcefully slam down a laptop lid, or punch a screen. Better, more comprehensive explanations are required to make this site even the least bit tolerable, and it really, really seems to just want to make you hate it.

Date of experience: May 14, 2018
Illinois
1 review
6 helpful votes
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How can you see into my eyes like open doors?
Leading you down, into my core
Where I've become so numb, without a soul
My spirit's sleeping somewhere cold
Until you find it there, and lead it, back, home
Wake me up inside
Wake me up inside
Call my name and save me from the dark
Bid my blood to run
Before I come undone
Save me from the nothing I've become
Now that I know what I'm without
You can't just leave me
Breathe into me and make me real
Bring me to life
Wake me up inside
Wake me up inside
Call my name and save me from the dark
Bid my blood to run
Before I come undone
Save me from the nothing I've become
Bring me to life
Bring me to life
Frozen inside, without your touch
Without your love, darling
Only you are my life
Among the dead
I've been sleeping a thousand years it seems
Got to open my eyes to everything
Don't let me die here
Bring, me, to, life
Wake me up inside
Wake me up inside
Call my name and save me from the dark
Bid my blood to run
Before I come undone
Save me from the nothing I've become
Bring me to life
Bring me to life
Bring me to life

Date of experience: May 13, 2018
Utah
1 review
6 helpful votes
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I hate aleks
May 13, 2018

It is the dumbest thing I have ever done. Teachers need to understand it doesnt help anyone. We have lives and dont have time to spend 2 hours on aleks. I play soccer and volleyball and have 6 other classes that i need to pass and work on. I have a mental breakdown every time I have to do knowledge checks and the topics and the frustrating assignments that my teacher assigns everyone. Im in and honors class so we have to triple the topics as the regular classes. I like math but aleks makes me wan to kill myself!

Date of experience: May 13, 2018
New York
1 review
3 helpful votes
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I hate it
May 13, 2018

This sucks so much especially goals I hate this so much why do I have to do it it sucks I hate it I hate it I hope the site gets taken down I hate this so much it sucks

Date of experience: May 13, 2018
Colorado
1 review
5 helpful votes
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Aleks is death
May 10, 2018

I go run a for 3 hour come back AND IT HAS JUST LOAD! IT IS THE DUMBEST MATH SITE! I RATHER BE IN A COMA FOR 3 WEEKS AND IT WILL COMPLETE MY KNOLAGE CHECK I HAVE LOST MORE BRAIN CELLS THAN I HAVE GANED

Date of experience: May 10, 2018
Connecticut
1 review
7 helpful votes
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It teaches me NOTHING! I like the actual math homework in a book better, because at least you can learn from it. Aleks is just do math with extremely vague explanations, no help it all. It's an excuse for teachers to do other stuff and neglect students. Don't try it.

Date of experience: May 10, 2018

About the business

Provides a complete web based educational environment for K-12 and Higher-Education mathematics, accounting, statistics, and chemistry.


aleks.com
Founded in 1916
Irvine, CA, United States
+183