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Mc graw hillReviews 1,892

1.4
aleks.com

Mc graw hill Reviews Summary

The company's reputation is significantly marred by overwhelmingly negative feedback regarding its educational platform, which customers describe as ineffective and frustrating. Many users express dissatisfaction with the program's design, claiming it induces stress and confusion rather than facilitating learning. Common complaints include poor explanations, a punitive grading system, and a lack of engaging content. Additionally, customer service experiences are often characterized by delays and unprofessionalism, particularly concerning billing issues. Overall, the sentiment reflects a deep frustration with both the product and the support provided, indicating a need for substantial improvements in both areas.

This summary is generated by AI, based on text from customer reviews

service
434
value
448
shipping
312
returns
317
quality
455
California
1 review
2 helpful votes
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Horrible!
December 12, 2018

This program is such a waste of time and money. It literally does not let you move forward until you get the lesson all finished. I'm in college and this $#*! is wasting my time. I have other homework to work on than to keep getting a point taken away if I make a small mistake. This will NOT help me in my life, and instead, is really testing my patience. Aleks is the biggest joke ever and should not be given to students. The traditional book and questions are much more helpful than this piece of trash. All of my classmates are struggling to get this stupid homework finished, and my professor had to call their support system to lower the proficiency because Aleks sets it at 100%. Mind you, my math professor changed it to 30%, that is how much people are stressing out over this non-helpful academic tool. Makers of Aleks, I wasted a LOT of time on this so thanks for nothing. By the looks of all the other reviews on here, take some advice, and shut it down. I feel bad for future students if my math program continues to give this $#*!ty website a chance. My course was the first year to have this and it is NOT helpful nor helping me with math, but instead, making me even more frustrated and hating the subject more so than before.

Date of experience: December 12, 2018
Virginia
1 review
3 helpful votes
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The program is very useless and frustrating to work with. It does not explain all possible exceptions on how to work the problem. You cant move on to other topics either so if you are stuck on a topic, oh well, you cant move on. I HATE THIS PROGRAM! It makes me want to throw my laptop across the room. I am a straight A student until this class. VCU needs to get rid of the program.

Date of experience: December 11, 2018
Nevada
1 review
5 helpful votes
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Die
December 11, 2018

Never Get Aleks. Aleks go frick yourself you dumb dumb doo doo head stupid mother frickering hecker oofer. I d rather hit myself in the nuts with a brik than use this.

Date of experience: December 11, 2018
California
1 review
6 helpful votes
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Ruined my semester
December 9, 2018

Was trying to actually learn Chemistry 3A but instead I spent over 125 hours doing Aleks online homework and learned nothing except how to figure out the ins and outs of Aleks. The work was tedious, the explanations were terrible and because all i could do was focus on trying to get my HW points I fell behind on studying for tests and actually LEARNING THE MATERIAL.(Which I thought was the purpose of going to college.)

Date of experience: December 9, 2018
Washington
1 review
2 helpful votes
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Terrible, laggy and frustrating. Does not educate but rather teaches kids to learn a pattern and then repeat. Not to mention software is unsophisticated, ugly and extremely unresponsive. A no-go for anyone who truly cares about their experience.

Date of experience: December 8, 2018
New York
1 review
8 helpful votes
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STAY AWAY
December 8, 2018

We are university students taking Chemistry, if that sounds bad ALEKS makes it 1000x worse! It complains if things are correct, and marks you wrong (deducting a point), when it is not clear as to what it wants. If you click on the explanation, points will also be deducted. DO NOT USE!

Date of experience: December 8, 2018
Ohio
1 review
6 helpful votes
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I am a sixth grade math student and my math teacher believes this garbage can help us. Well she is wrong! Every time you get an answer right it gives you a point then when you get one wrong it takes the point away and this can be very frustrating to students and it can leave you in the dust! If you use the quick tables it is trash! I took the knowledge test and only got 6 problems wrong and now it says I know 34% of the fact. It ticked me off! There was over 100 problems! It never explains how to do things well and I get almost every question wrong! I am an all A student and this makes a big dent in my grade I have a C-in math write now and MATH IS MY FAVORITE SUBJECT!

Date of experience: December 7, 2018
New Jersey
1 review
4 helpful votes
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This program is crap, I put in an easy problem that I double checked and it came up as wrong. Then I checked it again and the answer I put in was the answer that they said was correct but still marked me wrong. They have the worst explanations in the world and I am now failing because of it. I am want to beat my head in with a baseball bat every time I log on.

Date of experience: December 5, 2018
Utah
1 review
9 helpful votes
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This is trash
December 5, 2018

IM a go kermit because of this program. Im contemplating watching ali-a videos, thats how bad this website is.

Date of experience: December 5, 2018
Tennessee
1 review
3 helpful votes
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Wasted
December 4, 2018

ALEKS Have slightly one good perk and that's the reviewing, but as far as being a requirement for a college class, IT SUCKS. It wastes my time by forcing me to a halt. Incomplete assignments mean lower grades. I can't complete them because ALEKS way of teaching sucks sooo badly its unreal. The process of unlimited tries for half of the year and limited tries for the other half is such a confound move. How did i go from having a 98% in math class to a freakin 76%?!?! If i could I would give this all the Negative electrons in the world.

Date of experience: December 4, 2018
Utah
1 review
11 helpful votes
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Seriously just don't, Captain America would say the f word. Whoever made Aleks is probably hiding in a bunker from the angry mob of sleep deprived students who want nothing more than to egg his face and force feed him sugarless gummy bears. Teachers only love it because they can sit back and surf the web while their students kill their own sanity. Also, the explanations are total crap, honestly, how can the creators sleep at night knowing their money is coming from these poor suffering people, the answer? They've become so money hungry that they have forgotten everything else and no longer care who is dying inside. In conclusion, YOU WILL FEEL YOURSELF AND YOUR SANITY WITHERING AWAY WHILE YOU SIT IN FRONT OF YOUR COMPUTER SCREEN FOR 7 HOURS!

Date of experience: December 2, 2018
Alabama
1 review
5 helpful votes
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TRASH
December 1, 2018

WOW THIS PROGRAM IS ABSOLUTE TRASH. OH YOU FORGOT A COMMA IN YOUR ANSWER THAT WAS OTHERWISE CORRECT? HAVE FUN DOING 3 MORE PROBLEMS. ALMOST HIT YOUR TOPIC GOAL? HERES A RANDOM ASSESSMENT THAT TAKES AWAY 7 TOPICS FROM YOUR PIE. TRASH PROGRAM. UGLY UI. AVOID AT ALL COSTS

Date of experience: December 1, 2018
North Carolina
1 review
5 helpful votes
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I'm an eighth grade student, and we use Aleks. My teacher uses it as a grade, and I was at 39% but got pushed back almost 5% for a knowledge check. Each percent is 10 topics, so to get to the 45% I need to be at will be 110 topics. It's due at 11:59 tonight. Literally doesn't help anything, and who knows how my grade is going to be after this. Smh please get rid.

Date of experience: November 30, 2018
Pennsylvania
1 review
3 helpful votes
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!@#$ing get it over with
November 30, 2018

That moment when you just want the pain to go way and there are safety scissors in the corner. That is what I feel like every time I log onto aleks. They say we use it to save paper, but I don't give a $!@% about trees. I just like it the old fashioned way.

Date of experience: November 30, 2018
Nevada
1 review
3 helpful votes
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Where do I even begin.
November 30, 2018

I am failing my Pre-Algebra class because I was taught differently but I still have the correct answer. All this does is throw problems at me and does not teach me crap. The topics are thrown at me all at once, too. Teaching math isn't the same as swimming, you can't just throw me into the water and expect me to swim. The site is horrible in general and I hope it gets take down in the near future.

Date of experience: November 30, 2018
Pennsylvania
1 review
44 helpful votes
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I need all that extra bleach to keep myself sane while using this program. I take a sip every time I don't understand a problem. After each successful problem I vomit out the bleach, and I find myself passing out more often than vomiting it out.

Date of experience: November 30, 2018
Germany
1 review
3 helpful votes
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DONT MAKE STUDENTS SUFFER
November 30, 2018

THIS IS THE MOST TORTUREUS THING FOR ME I AM DOING MY PROBLM THEN WHEN I SOLVE IT THE PROBLEM GOES AWAY YOU CAN OBLY MAKE THE PROBLEM GO AWAY BY SOVLING IT AND SUMBUT THE ANSWER OR HIS VIEW EXPLINATION AND MY MOUSE IS ALL THE WAY ON THE ITHER SIDE OF THE COMPUTER AND IT HITS THE VIEW EXPECTATIONS I HATE AND KNOW ELSE I KNOW LIKES IT. I AM DONE WITH IT I FWLL LILE I AM GPING TO KILL SOMEONE WEYN IT GLITCHES. OH YEA TAKE 1/1 and you put that in it will count wrong if u don't put 1

Date of experience: November 30, 2018
Utah
1 review
2 helpful votes
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No bueno
November 30, 2018

I do not likey cuz very bad math bal djkdjd j j jdfjkhsdkhfahsdfhjkashdkjfahsdkffjashdkjfhakdjfdhaskjfhjkdhfkj

Date of experience: November 30, 2018
Florida
1 review
2 helpful votes
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Hey, thanks you horrible homework platform for giving me 350 topics that snowball into 1500 problems if you literally get every question right. Screw that, I'm not wasting my time with this garbage. I put my time into a little bit of tutoring and it helped me much more than this, I get B's now. If I get one question wrong while I'm learning each subject I would do an additional 350-700 questions because I can't move on without getting everything right. Is this an engineering class? No, it's college algebra. Sorry, I didn't think that I had to have a 100% to consider myself eligible to move on.

Date of experience: November 30, 2018
Ohio
1 review
2 helpful votes
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ALEKS DOES NOT DO SH*T TO HELP PEOPLE LEARN ALL IT DOES IS JUST WASTE THEIR LIFE. LITTERALLY KNOW SCHOOL OR BUSINESS SHOULD PUT KIDS THROUGH THIS. THINK OF A CAR 100 YEARS AGO AND NOW LOOK AT A CAR THIS YEAR. LOOK AT TECHNOLOGY 100 YEARS AGO NOW LOOK AT THE TECHNOLOGY TODAY. LOOK AT SCHOOLS NOTHING HAS CHANGED. SCREW ALEKS. CURRICILIUM MY A*S. DONT PUT ANYONE THROUGH THIS SOME HAVE SAID THIS MADE THEM SUICIDAL WHICH IS NOT OKAY. SCREW ALEKS PIECE OF SH*T. DUMBA**S. THIS IS NOT OKAY THIS IS WHY I AM SO MAD! AAAAAAHHHHH IF I COULD GIVE THIS ZERO STARS I WOULD.

Date of experience: November 29, 2018

About the business

Provides a complete web based educational environment for K-12 and Higher-Education mathematics, accounting, statistics, and chemistry.


aleks.com
Founded in 1916
Irvine, CA, United States
+183