The company's reputation is significantly marred by overwhelmingly negative feedback regarding its educational platform, which customers describe as ineffective and frustrating. Many users express dissatisfaction with the program's design, claiming it induces stress and confusion rather than facilitating learning. Common complaints include poor explanations, a punitive grading system, and a lack of engaging content. Additionally, customer service experiences are often characterized by delays and unprofessionalism, particularly concerning billing issues. Overall, the sentiment reflects a deep frustration with both the product and the support provided, indicating a need for substantial improvements in both areas.
This summary is generated by AI, based on text from customer reviews
This program is such a waste of time and money. It literally does not let you move forward until you get the lesson all finished. I'm in college and this $#*! is wasting my time. I have other homework to work on than to keep getting a point taken away if I make a small mistake. This will NOT help me in my life, and instead, is really testing my patience. Aleks is the biggest joke ever and should not be given to students. The traditional book and questions are much more helpful than this piece of trash. All of my classmates are struggling to get this stupid homework finished, and my professor had to call their support system to lower the proficiency because Aleks sets it at 100%. Mind you, my math professor changed it to 30%, that is how much people are stressing out over this non-helpful academic tool. Makers of Aleks, I wasted a LOT of time on this so thanks for nothing. By the looks of all the other reviews on here, take some advice, and shut it down. I feel bad for future students if my math program continues to give this $#*!ty website a chance. My course was the first year to have this and it is NOT helpful nor helping me with math, but instead, making me even more frustrated and hating the subject more so than before.
The program is very useless and frustrating to work with. It does not explain all possible exceptions on how to work the problem. You cant move on to other topics either so if you are stuck on a topic, oh well, you cant move on. I HATE THIS PROGRAM! It makes me want to throw my laptop across the room. I am a straight A student until this class. VCU needs to get rid of the program.
Never Get Aleks. Aleks go frick yourself you dumb dumb doo doo head stupid mother frickering hecker oofer. I d rather hit myself in the nuts with a brik than use this.
Was trying to actually learn Chemistry 3A but instead I spent over 125 hours doing Aleks online homework and learned nothing except how to figure out the ins and outs of Aleks. The work was tedious, the explanations were terrible and because all i could do was focus on trying to get my HW points I fell behind on studying for tests and actually LEARNING THE MATERIAL.(Which I thought was the purpose of going to college.)
Terrible, laggy and frustrating. Does not educate but rather teaches kids to learn a pattern and then repeat. Not to mention software is unsophisticated, ugly and extremely unresponsive. A no-go for anyone who truly cares about their experience.
We are university students taking Chemistry, if that sounds bad ALEKS makes it 1000x worse! It complains if things are correct, and marks you wrong (deducting a point), when it is not clear as to what it wants. If you click on the explanation, points will also be deducted. DO NOT USE!
I am a sixth grade math student and my math teacher believes this garbage can help us. Well she is wrong! Every time you get an answer right it gives you a point then when you get one wrong it takes the point away and this can be very frustrating to students and it can leave you in the dust! If you use the quick tables it is trash! I took the knowledge test and only got 6 problems wrong and now it says I know 34% of the fact. It ticked me off! There was over 100 problems! It never explains how to do things well and I get almost every question wrong! I am an all A student and this makes a big dent in my grade I have a C-in math write now and MATH IS MY FAVORITE SUBJECT!
This program is crap, I put in an easy problem that I double checked and it came up as wrong. Then I checked it again and the answer I put in was the answer that they said was correct but still marked me wrong. They have the worst explanations in the world and I am now failing because of it. I am want to beat my head in with a baseball bat every time I log on.
IM a go kermit because of this program. Im contemplating watching ali-a videos, thats how bad this website is.
ALEKS Have slightly one good perk and that's the reviewing, but as far as being a requirement for a college class, IT SUCKS. It wastes my time by forcing me to a halt. Incomplete assignments mean lower grades. I can't complete them because ALEKS way of teaching sucks sooo badly its unreal. The process of unlimited tries for half of the year and limited tries for the other half is such a confound move. How did i go from having a 98% in math class to a freakin 76%?!?! If i could I would give this all the Negative electrons in the world.
Seriously just don't, Captain America would say the f word. Whoever made Aleks is probably hiding in a bunker from the angry mob of sleep deprived students who want nothing more than to egg his face and force feed him sugarless gummy bears. Teachers only love it because they can sit back and surf the web while their students kill their own sanity. Also, the explanations are total crap, honestly, how can the creators sleep at night knowing their money is coming from these poor suffering people, the answer? They've become so money hungry that they have forgotten everything else and no longer care who is dying inside. In conclusion, YOU WILL FEEL YOURSELF AND YOUR SANITY WITHERING AWAY WHILE YOU SIT IN FRONT OF YOUR COMPUTER SCREEN FOR 7 HOURS!
WOW THIS PROGRAM IS ABSOLUTE TRASH. OH YOU FORGOT A COMMA IN YOUR ANSWER THAT WAS OTHERWISE CORRECT? HAVE FUN DOING 3 MORE PROBLEMS. ALMOST HIT YOUR TOPIC GOAL? HERES A RANDOM ASSESSMENT THAT TAKES AWAY 7 TOPICS FROM YOUR PIE. TRASH PROGRAM. UGLY UI. AVOID AT ALL COSTS
I'm an eighth grade student, and we use Aleks. My teacher uses it as a grade, and I was at 39% but got pushed back almost 5% for a knowledge check. Each percent is 10 topics, so to get to the 45% I need to be at will be 110 topics. It's due at 11:59 tonight. Literally doesn't help anything, and who knows how my grade is going to be after this. Smh please get rid.
That moment when you just want the pain to go way and there are safety scissors in the corner. That is what I feel like every time I log onto aleks. They say we use it to save paper, but I don't give a $!@% about trees. I just like it the old fashioned way.
I am failing my Pre-Algebra class because I was taught differently but I still have the correct answer. All this does is throw problems at me and does not teach me crap. The topics are thrown at me all at once, too. Teaching math isn't the same as swimming, you can't just throw me into the water and expect me to swim. The site is horrible in general and I hope it gets take down in the near future.
I need all that extra bleach to keep myself sane while using this program. I take a sip every time I don't understand a problem. After each successful problem I vomit out the bleach, and I find myself passing out more often than vomiting it out.
THIS IS THE MOST TORTUREUS THING FOR ME I AM DOING MY PROBLM THEN WHEN I SOLVE IT THE PROBLEM GOES AWAY YOU CAN OBLY MAKE THE PROBLEM GO AWAY BY SOVLING IT AND SUMBUT THE ANSWER OR HIS VIEW EXPLINATION AND MY MOUSE IS ALL THE WAY ON THE ITHER SIDE OF THE COMPUTER AND IT HITS THE VIEW EXPECTATIONS I HATE AND KNOW ELSE I KNOW LIKES IT. I AM DONE WITH IT I FWLL LILE I AM GPING TO KILL SOMEONE WEYN IT GLITCHES. OH YEA TAKE 1/1 and you put that in it will count wrong if u don't put 1
Hey, thanks you horrible homework platform for giving me 350 topics that snowball into 1500 problems if you literally get every question right. Screw that, I'm not wasting my time with this garbage. I put my time into a little bit of tutoring and it helped me much more than this, I get B's now. If I get one question wrong while I'm learning each subject I would do an additional 350-700 questions because I can't move on without getting everything right. Is this an engineering class? No, it's college algebra. Sorry, I didn't think that I had to have a 100% to consider myself eligible to move on.
ALEKS DOES NOT DO SH*T TO HELP PEOPLE LEARN ALL IT DOES IS JUST WASTE THEIR LIFE. LITTERALLY KNOW SCHOOL OR BUSINESS SHOULD PUT KIDS THROUGH THIS. THINK OF A CAR 100 YEARS AGO AND NOW LOOK AT A CAR THIS YEAR. LOOK AT TECHNOLOGY 100 YEARS AGO NOW LOOK AT THE TECHNOLOGY TODAY. LOOK AT SCHOOLS NOTHING HAS CHANGED. SCREW ALEKS. CURRICILIUM MY A*S. DONT PUT ANYONE THROUGH THIS SOME HAVE SAID THIS MADE THEM SUICIDAL WHICH IS NOT OKAY. SCREW ALEKS PIECE OF SH*T. DUMBA**S. THIS IS NOT OKAY THIS IS WHY I AM SO MAD! AAAAAAHHHHH IF I COULD GIVE THIS ZERO STARS I WOULD.
Answer: Because the ALEKS program is literal hell and we people are just showing our hatred for it
Answer: Most likely.
Answer: Yes deal with it
Answer: Because people want to commit suicide in an original way, and ALEKS is the best way.
Answer: I don't think so but believe me a class action suit would be an improvement
Answer: I paid over $150 for this sumbi**h, I expect it to work
Answer: No i do not think the website owner has issued one but I think the feelings for aleks would be "down the toilet"
Answer: I realize this reply is very late but in case for anyone who needs it: -Let's say you're learning how to use long division. They have 3 questions in it. You master the first one, then go on to the next one. You get the second one wrong, guess what? They punish you and take back your first answer so now you have to answer it again. -How fun! And don't forget the useless knowledge checks!