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Mc graw hillReviews 1,892

1.4
aleks.com

Mc graw hill Reviews Summary

The company's reputation is significantly marred by overwhelmingly negative feedback regarding its educational platform, which customers describe as ineffective and frustrating. Many users express dissatisfaction with the program's design, claiming it induces stress and confusion rather than facilitating learning. Common complaints include poor explanations, a punitive grading system, and a lack of engaging content. Additionally, customer service experiences are often characterized by delays and unprofessionalism, particularly concerning billing issues. Overall, the sentiment reflects a deep frustration with both the product and the support provided, indicating a need for substantial improvements in both areas.

This summary is generated by AI, based on text from customer reviews

service
434
value
448
shipping
312
returns
317
quality
455
Kansas
1 review
2 helpful votes
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Time-Suck
August 31, 2019

Guess & Check learning is for suckers with too much time to waste. If you want to spend more time enraged than you spend learning, go ahead and buy this piece of $#*!. $#*! ALEKS and $#*! the people who invented it. Khan Academy and Cengage are both far better options, which actually teach you a subject. I cannot give a low enough opinion of this $#*!ing garbage.

Date of experience: August 31, 2019
Florida
1 review
7 helpful votes
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I went on this website and after an hour I stole my moms car, knocked over 5 mailboxes, 6 trash cans, and 10 bikes on my way to my local Catholic church to atone for my sin against humanity.

Date of experience: August 31, 2019
Ecuador
1 review
4 helpful votes
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IT SUCKSSSS
August 30, 2019

Aleks is bipolar as $#*!! Is not clear when making you express your answer. Sometimes is decimals, other times is fractions. I had one try to make it right, and the square root only gave decimals not fractions. WHAT THE $#*! I WAS SUPPOSED TO DO. Did I needed to express it in decimals or just leave it in root square, WHAT THE $#*!

Date of experience: August 30, 2019
California
1 review
3 helpful votes
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This program isn't any good at all and doesn't really show someone skill in math, you could have the right answer and still get it wrong because you didn't format it right etc. The pie thing is way too time consuming and students end up not even learning anything from it. Not sure why schools use this as an assessment.

Date of experience: August 30, 2019
California
1 review
4 helpful votes
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Would not recommend.
August 28, 2019

Everyone is being so toxic about this, but I wouldn't recommend this at all. It takes forever to just complete four percent of the pie! It's very time consuming and forces you to do more problems in order to pass the topic, rather than explaining it and letting you slide.

Date of experience: August 28, 2019
Arizona
1 review
10 helpful votes
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Aleks suck my pp
August 28, 2019

$#*! aleks it can suck my pp it annoys me so $#*!ing much. My $#*!ing dog hates it too. Holy $#*! the $#*!ing creators of aleks were $#*!ing high when they thought about creating this $#*!. Nibba this can suck my $#*! hole and my pp like all the kindergarteners do they suck my pp every single day.

Date of experience: August 28, 2019
Missouri
1 review
2 helpful votes
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Even if you work 30+ hours on one problem, and get it right, if you mess up just a little bit on the proceeding problem it takes away your previous points and makes you redue everything.

Date of experience: August 26, 2019
California
1 review
56 helpful votes
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A positive perspective
August 26, 2019

We use ALEKS as a Review tool, NOT a primary syllabus, and for that we are extremely happy with it. Our son, who is mildly gifted in math (in 7th grade and just finished 9th Grade Algebra 1a & 1b), LOVES using ALEKS to review what he has already learned. He blasts through ALEKS before his final exam each term, reviewing the entire ALEKS version of the term's curriculum over a 6 or 7 day period. It catches a number of little things he either missed or is rusty on, gives him reinforcement in what he does know, and very clearly improves his performance on the final exam. Considering he's working 2 years above his age, this extra help is important and I would guess that it improves his exam score by 7 to 8 points.

Date of experience: August 24, 2019
Washington
1 review
7 helpful votes
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Aleks does nothing but make students frustrated and overwhelmed. There's a difference between homework and a $#*!ing torture session. This is the worst learning platform because it makes you so frustrated to the point where you'd rather quit and fail the class then try another topic for one more second. The person who made this is a sadist and needs to be locked up for causing so much emotional harm to students and their families.

Date of experience: August 23, 2019
Indiana
1 review
1 helpful vote
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It's designed like it doesn't even WANT you to learn anything, takes forever to make any progress and is endless repetition, and the explanations are absolute garbage. I learn more from a 3 minute googling session than I do from 4 hours spent doing the same $#*! over and over again. Learn how to explain the material, allow for faster progress, and not be so damn repetitive because it's making me lose my f-ing mind over here.

Date of experience: August 22, 2019
Chante F.
Virginia
1 review
2 helpful votes
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I just started using ALEKS recently in a remedial math course in college, and I can already tell my workload is about to be doubled. Our professor doesn't seem very qualified to teach, and he is putting so much emphasis on the pie and completing dozens of topics in a week, every week. 30, 40, 50, 60, even 70! I already have enough coursework coming my way from other classes, and now I'm expected to slave hours of my time to ALEKS and show my work in a notebook. Also to submit once every week. BULLCRAP! I am going to become a slave to my math class for the next several weeks, and likely do it again next semester! Someone kill this website already!

Date of experience: August 20, 2019
Texas
1 review
3 helpful votes
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Basically, to take intro-leve chem at my college, you have to do the ALEKS chemistry modules and get above an 85% (or else you'll be dropped from the class). It's not ALEKS' fault that i'm being forced to do this - but it definitely is their fault for charging so damn much for it. First i took the knowledge check (mind you, I haven't taken a single chem class since freshman year of high school), got 34%, and started working my way up to an 85%. Instead of actually, yknow, teaching me how to do these concepts and then being quizzed on them, i'm being forced to answer questions I don't know how to do, looking this stuff up online, which is the ONLY way to make my score better. And if you make even typos or silly mistakes, the module still counts it as wrong and actually regresses your progress! My biggest amount of beef with this $#*!ty site is that by the time i got 78%, i was asked to do another knowledge check, and got bumped back down to 72%! I cant imagine how mad i'd be if it went any lower. If you're going to be a required thing for college, then do better, this is totally amateur. Dont charge $50 for your modules that dont even do any teaching.

Date of experience: August 19, 2019
Nevada
1 review
3 helpful votes
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Not only is ALEKS the worst and slowest program to complete, it's also the most unfair when it tests you. I'm trying to get into Math 124, but they ask me pre calculus questions on the damn test? Nothing from the study guide was related to the questions that I was tested on. I'm beyond upset that this program has wasted my time and caused me to go through mental stress and trauma. I can't believe they want me to dump a few more hours into their review to unlock the third test--yeah right--I'm not wasting my time on this bull$#*! just for it to ask me questions beyond the topics I've studied for half a month. What a joke of a program. I'd much rather take 96 and spend money on it now than support this money grab of a corporation.

Date of experience: August 14, 2019
Illinois
1 review
3 helpful votes
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I myself didn't have any problems with spending six hours on the same problem, but what I did deal with was waiting 40 seconds for another problem to load. Then I spent about 20-30 seconds on it. Then I waited another 40 seconds. You see the problem here. In addition, for each topic, at least in Geo/Trig, Aleks had somewhere around 3 different problems. If you were going through the infinite review, and there were only two topics in there, you would see the same problem every 4-6 problems. That is not good. There needs to be variety.

Date of experience: August 14, 2019
Maryland
2 reviews
7 helpful votes
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HORRIBLE
August 14, 2019

You can't actually write in it. All my sister does is write on a piece of paper, and it's hurting her hand. What the hell wrong with you people.

Date of experience: August 14, 2019
Kentucky
1 review
14 helpful votes
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I'd rather have myself thrown off of the Grand Canyon! This is awful! It's explanations make no sense, whatsoever, and you get this "Knowledge Check" randomly that takes your score down. If you get an answer wrong, it takes your progress off. ALEKS can go shove a Trombone up its butt. I'm finished with this garbage!

Date of experience: August 14, 2019
Virginia
1 review
9 helpful votes
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Holy $#*! this site is horrible. I would rather masturbate in front of my parents and shove a shampoo bottle up my rectum than go through one of their "Knowledge Checks" designed to trick you. This website has lowered my algebra grade from a 95 to an 85. That is an A to a B. ALEKS basically ruined my GPA. Never use this website. No good came out of this.

Date of experience: August 13, 2019
Tennessee
1 review
4 helpful votes
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Beware
August 12, 2019

This app is extremely slow and has always been like this. It is not my wifi because I have 300 mbps of upload and download. Who ever made this does not care about learning and just want to make money off their website. Please DO NOT USE THIS WEBSITE.

Date of experience: August 12, 2019
California
1 review
2 helpful votes
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Horrible learning expiernce and a lot of the times it will say you got the answer wrong when you got it right and it is just a bad program for students to learn math with

Date of experience: August 10, 2019
New York
1 review
1 helpful vote
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I had to use this website during a summer program and the other reviews describe this website perfectly.

The points system is very detrimental to the student. When you get a question right, you get a point, but get one wrong and you lose a point. You can get two points if you get two correct in a row. You can also lose two points in a row by getting an answer wrong twice.

There have been times where I have had to do what is basically the same question upwards of 16 times because I kept making small mistakes (usually subtraction sign instead of plus). You have to be perfect, which is not a good learning environment. I have spent hours on a single topic before.

Occasionally you get these things called "Knowledge Checks". 25-30 question quizzes that ask questions on the topics you have learned or mastered If you get a question wrong, you have to do the entire topic again.

You can potentially have to do an entire topic again because you made a sign error. I hate this website. Please do not use it if you value your sanity.

Date of experience: August 9, 2019

About the business

Provides a complete web based educational environment for K-12 and Higher-Education mathematics, accounting, statistics, and chemistry.


aleks.com
Founded in 1916
Irvine, CA, United States
+183