Aldi has a rating of 2.1 stars from 185 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Aldi most frequently mention customer service, and self checkout problems. Aldi ranks 197th among Grocery sites.
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They need to get one row of small carts due to the fact that a lot of elderly people shop there. Their new carts are ridiculous so large they barely fit in the door and you can barely get around them in the cashiers aisles. I hate shopping there for that reason. I will bring in one. Bag in, when it is full I am done.Please get some carts like Wegmans has it would make shopping a lot more pleasant aside from that I love ALDIs.
It is one nasty store. Kids running all over the store and nothing said to the parents about them being unsupervised. There is no customer service to help you in the self checkout when items are not ringing up right I don't intend to sit there and wait 20 minutes for someone to side to come and help me. I remember why I stopped going after the first time many years ago after the day's experience they have not changed. They're off brand food might be cheap but it's not worth the aggravation...
It is one nasty store. Kids running all over the store and nothing said to the parents about them being unsupervised. There is no customer service to help you in the self checkout when items are not ringing up right I don't intend to sit there and wait 20 minutes for someone to side to come and help me. I remember why I stopped going after the first time many years ago after the day's experience they have not changed. They're off brand food might be cheap but it's not worth the aggravation...
I like shopping at Aldi's and would shop there more frequently if they had more continuity of carrying products. When I find a product that I just love like Kitchen Sink cookies from the bake shop or the Hawaiian pizza from the frozen food dept. they never have anymore when I go back to get more. Very disappointing to me. I am sure these items were good sellers so they should make more of an effort to stock them. Would keep me out of other grocery stores and back at Aldi's more often.
Products used:
pizza from alternate store
Previously I found this store closed it's bathroom to their customers before the store closed with no option to use them. Today I find the bathrooms cannot be used unless a key is collected from an associate.
I will no longer be patronizing this branch of Aldi that does not offer self check out and restricts usage of the bathrooms. Had my fill of needing a pass or key to use a restroom when in Jr high school
I'm done with our neighborhood Aldi. The cashier tonight was horrible (that's a first by the way) but I've always struggled with produce quality, is already bad or will be soon. Bought a frozen pizza tonight, bad bad quality.
On 17 January I prepared a packet of Brown Balsalmic Rice I purchased two days earlier (Jan 15) at Aldi. The packet read "use by 7/17/25. Unlike most times I emptied the packet in a bowl before heating. When I did so I found a big hunk of the rice was molded in green mold. Of course I did not use the rice. But had I heated the rice in the pouch I might have never discovered the problem. Aldi needs to do a recall on all Simply Natiure Brown Basalmic Rice for health reasons.
I wrote to the store about the use of Styrofoam to package some of their frozen products, asking for response, as an indication that they might consider alternatives in the future. I never heard back from them. You can draw your own conclusions about how much the company cares for our collective future.
Don't shop here if you are a straight white person. If they refuse to hire people like us then why should be spend our hard earned money there.
I gave Aldi's a 2 star rating would have given them a better rating but since putting in self scanners long lines only one register with an actual person checking customers out and if someone has problems with self check out the person who is checking you out has to leave and help the self check out! Come on Aldi's you use to take pride on how fast your check out lines were! Not anymore!
Tip for consumers:
Go back to full registers!
Products used:
No products poor service
There was only two lines open; both were full but we go to the line where the people has the least items because the other line had two families that their cart was overfill. The cashier looks and is and says you will need to go to the other line. My husband said that's why we came to your line because we did not want to wait behind the families with carts full. We leave our cart in his line and leave
I will never buy anything at Aldi.
Horrible... if I eat that. I don't want to think anymore...
Aldi will be out.
I tried to reach out to you, but you can't even answer the damned phone. This is so sad and pathetic!
Is like water before it was like real milk was good, now the quality is so bad my coffee is dark the taste isn't of oat milk
So as always. Soon as I go in Aldi I always get a Box (Not A Lot Of Food) so I go to check out the Man THROW ALL MY FOOD OUT THE BOX. I was really piss off. Not one Cashier Ever did that They swipe it and put it back in the box nice like I had it. But some NEW GUY throw my food in it's really sad to have some one work there like that. I will never shop there again along as he's there. Need better people. This was today 3/8/2024 at 1:20
One star is all this aldi deserve. I was in the store here in Stockbridge ga and I accidentally dropped a bottle of hot sauce. I went to one of the customers service people and he was on the phone and before I got a chance to say anything he calls someone else to help me. It took Tanisha about 15 minutes just to get a mop and I was willing to clean up my mess but she had an attitude and said "I'll do it" then walk away and makes a comment about "Something must be wrong with him". It was disrespectful and unprofessional, I was trying to be responsible and did not deserve this treatment.
Aldi runs a weekly ad this week (11/8) with Prime Rib $7.99 a pound. Tenderloin roasts for $10.99 a pound but at 5:00 pm the second day of the sale they are sold out. You cannot call the store because they claim to reduce costs they reduce staff. The Victoria Tx store has 2 young boys running the entire supermarket with one on checkout. I am sick and tired of ALDIs fake sales to lure you in the store so they are dead to me from now on.
Tip for consumers:
Shop H‑E‑B instead.
Products used:
Nothing
I was at Aldi on Friday Oct 27th 23.that's where I Shop since the store open in north Miami Beach.the cashiers are so rude especially the one who said she is the manager. Y'all pick the wrong one to put in charge she doesn't have class don't know how to talk to people always upset she doesn't belong there at all. She doesn't even love her self.the Haitian one who just had a baby. Please replaced her sent her to different location. She accusing me of stealing and I have my receipt with me.the register machine ran out of paper so my receipt didn't print.so I call the cashier to let them know she told the other cashier she don't believe I paid for the stuff.I'm not a thief I work making decent money I don't have a right to steal from anyone.I'm gonna let my lawyer looking enter it if I don't get a good respond from you guys.I will take it to court.
Tip for consumers:
The cashier has to be more professional and stop accusing people of stealing .if I were stealing I know for sure the security guard will stop me and search my bag.
Lo que te ahorran en quilos te lo sacan emocionalmente, te apuran como si estuvieras en una academia militar. Emotional distress es lo que sufres en esa store, pobres viejitos que frecuentan esa tienda para ahorrarse unos centavos que tienen que andar apurados, es abuso mental ya que las personas mayores no tienen capacidad de andar rapido porq su metabolismo es lento. D
E verdad es la peor tienda que han podido sacar.
Checking to see if anyone else has this problem. I buy an extra half gallon of non-fat milk from Aldi's occasionally when I think I might not want to go out before the current bottle (plastic) is empty. I've never had non-fat milk go bad and Aldi's is no exception. However, I don't always have room on the door for the bottle to be stored upright, so have placed it horizontally on one of the shelves. The last two times I did that, the unopened bottle leaked! I couldn't believe it but tested it and true, it leaks! How can that be - I dunno - legal? Doesn't it mean the milk is not sealed from contaminants that originate from the outside of the bottle? I haven't taken the issue up with the store yet, but I'm sure all the store does is unpack a crate and put the bottles in the fridges. Is there an Aldi's webpage to post this problem on?
Tip for consumers:
Nope.
Products used:
Food products.
They need to get one row of small carts due to the fact that a lot of elderly people shop there. Their new carts are ridiculous so large they barely fit in the door and you can barely get around them in the cashiers aisles. I hate shopping there for that reason. I will bring in one. Bag in, when it is full I am done.Please get some carts like Wegmans has it would make shopping a lot more pleasant aside from that I love ALDIs.
Aldi is supposed to have
Fresh Black Angus USDA Choice Sirloin Tip Roast
$5.99 Per Lb.
Valid: 10/18/2023 - 10/24/2023
The store I went to said they didn't carry the Black Angus brand so I asked them which store does. The manager told me to call their main office. I called the main office and was told that none of their stores had it and they didn't know when they would get it. It's not like they ran out because today is 10/18/2023 which is the first day of the sale. This is false advertising by Aldi, plain and simple.
My Thursday my daughter bought salmon in Bloomington, IN of of 3rd St. 30 minutes after she ate it, she threw up and was up all night throwing up. Aldi leaves their fish out for way to long.
Aldi shopping online was horrible. Aldi delivery person place unbag /unbox grocery worth over hundred dollars of fresh meats, poultry, diary,, fresh vegetables, food scattered on the cement e front porch like garbage for neighbors to perceive as food littered. And left it all hanging out with any cross-contamination to happen. I was very disappointed tfood on the ground Felt violated and disrespectful. After paying hard earned money for food.
No help at self checkout
Shopping while white.
Highland Park store.
Continuously ignoring me will not make me go away.
Never buy cheesy bread from aldi it just tastes like dough. 0/10 most bland thing i've ever had. Ruined my pizza night appetizer.
Every time I go to Aldi to get vegetables I hardly find any. Even the one that's on their weekly ads. Looks like they have very very limited stock which last couple of hours. Very disappointing and infact I feel like they are fooling customers to vist them with their false weekly ads.
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