Albertsons

This are thieves do not what they say they do.Dont trust them.Charge a lot of money for lies, online lies

I bought a gift card for my daughter that wouldn't register online (had the receipt with the amount... everything). It was a Mastercard. I spoke with an Albertson/Safeway rep from corporate regarding this issue (the card was worth $200 and I paid almost $6 to activate it). The rep and I did a lot of back and forth and it was agreed upon that I would get the entire amount back except for $1 (she didn't even know why it was this amount). Anyway, I finally got a check for the gift card I paid for and my daughter couldn't use, but instead of $1, they kept $50! That's right...$50. This was not what was agreed upon and the rep didn't even have the decency to call me when the check was on the way like she had promised (probably because she knew they were keeping my money). Long story short... this company will sell you faulty gift cards and then take forever to resolve the issue as they keep a 1/4 of the money you paid to NOT be able to use the gift card in the first place. I will never buy another gift card from one of their stores. They are liars and they cheat people who did nothing wrong... this was a matter between Mastercard and Albertsons/Safeway, but they chose to rip me off instead. They don't even deserve the star I had to give them. Corporate cheats. BEWARE!

They have great customer support. They helped me through everything and helped me understand everything.

I went on line and arranged to have Albertsons cater a deli tray of pinwheels to server 12 to 16 woman for pick-up between 4:00 pm and 5:00 pm the following noon. I received an email informing that they (Albertsons) had cancel my order at 3:05 pm. Just 45 minutes before the 4:00 pm earliest pick-up time. In order to process the order I was required to pay for the tray of pinwheels.
When I called the deli to find out how to have my funds returned to me immediately, I was told I need to call customer service. By now I had already placed an order with Pizza Hut for wings and a pizza for more than the cost of the pinwheel tray.
I had to call the store manager who researched my order and told me the funds would be deposited back into my account at midnight!

It is really not worth the hassle to have Albertsons cater a single tray of pinwheels, so you know anything more would be impossible!

Don't trust Albertsons!
During this hole process, I received text messages on the progress of my order, just to not have an order.

Terrible. Terrible business practice!
Beware

The employees there, ESP@ str #2997! Nicole, Michelle, the front desk twinkle toes he definitely isn't a manly man if U know what mean? He has more attitude than these mouthy little bratty girls,... ALL NEED TO LEARN HOW TO respect THEIR CUSTOMERS! IF IT WASN'T FOR US, U ALL would BE OUT OF JOBS, KEEP THAT ONE ON THE BRAIN FOR A BIT!
MICHELLE, GOOD customer SERVICE BUT doesn't KNO HOW, OR WHEN TO STOP BLABBING HER BIG MOUTH. ALL I WANNA DO IS QUICKLY GET MY GROCERIES & GO HOME WITHOUT PROBLEMS, OR MORE LIKE LITTLE GIRLS W/MAJOR ATTITUDE PROBLEMS,... GUESS MISERY LOVES COMPANY?! HAA HAA
If u ppl HATE UR JOB SO BAD, go get a new one!

Today July 1st in Nampa 12 Avenue, I got a Broccoli Crunch salad, it wasn't fresh and also I got fried chicken mixed was very dry. No good food I don't recommend this grocery store.

I was harasses because I used calfresh, I asked for a plastic bag and the casheir tolld me" why do you need one because it"s free and if you had to pay for it you wouldn't buy one and we are short of plastic"
She was so rude and when i told her this is discrimination she starts mocking me and laughing very loud infront of another coworker who was smiling, to be honest I never experience racism, everyday i meet good people but this incidence was one. BTW This store located at rancho san diego

Very bad people when I. He k my bill they charge to much after they give me coupon two time allready

Three weeks ago I use the bathroom in Albertsons where I had a homosexual peeping in on me in the bathroom stall I called the manager after running out of the store who hung up on me because I use the word faget reported this to corporate who has done absolutely nothing in 3 weeks no call back do nothing just want to forget about it do not bring your children or use the bathrooms in Albertsons in Weatherford it is a gay cruising area unbenounced to me it is condoned by the management I can say this because nothing is being done no one has been in touch with me I've called back three times with no responses protect yourself and children do not use the men's room in Albertsons in Weatherford unless you're homosexual and by all means have your milkshakes I hate you Albertsons but condoning gay cruising in your stores

I've been shopping at Albertson's for many years. 2 1/2 years ago, I moved to Denison, Texas and was glad to find an Albertsons nearby.

But for some strange reason, they think they should have access to my name, phone #, and email address in order for me to get their "justforU" specials. I explained to them I don't do texts - I don't do or have apps on my phone - other than the weather and GPS. Too bad, I was told, the company requires you to sign up for their specials and want to have my information so they can track my purchases and sell my information to others.

I don't want their damn spam emails.

I know a lot of these younger people have fancy phones and don't mind giving out their personal information to anybody and everybody and getting spam emails. But I'm older, and I DO MIND!

I was given their customer service telephone number and was told I could talk to them. I was told the same thing, but without the sympathy of the employees at the store. I was told you either get the app / sign up for it, or you don't get the special.

Guess what! I don't need Albertsons! There's an Aldi's and a Wal-Mart close by too.

If you're going to treat me like a second class citizen and you don't care about my business - then you'll be doing without my business and I'll be telling my friends and neighbors just how much you hate and despise older people which is apparent since you can't seem to find a way to give those of us who are technologically challenged, or who want to protect our privacy - the specials you offer.

I know being a single older, retired person I don't buy as much as my adult children and grandchildren, but when I tell them how I'm treated, if they have any respect for me at all - and they do - you'll be losing their business too.

Oh by the way - you need to change the name of your "customer service" department to "policy enforcement" department.

When I called, I was told they were just following "policy" and the store employees had to follow the policy if they wanted to continue working there.

My advice is shop at Aldi's and Wal-Mar. They don't demand you give them your phone number, address, and email address to get their specials.

May be hard to believe but I placed my very first online order for pickup. (and last). My wife wants a particular size and type of butter that has not been on the shelves lately. I think she is crazy but if momma is not happy... I spotted it on the Albertsons website for order and PU in store. I tried to place the order but needed to meet a $ 25 min. So I added alcohol. I expected that I would receive a response about the availability of the butter. And then I spotted the hidden fine print that I had agreed to all sorts of substitutions. Albertsons tried to pull one over but I caught it. I found that I could modify this selection that I agreed to by default with hidden fine print. I modified to no substitution as this was the original intent of the order. An hour later after 5 emails soliciting more business I rec'd an "order is ready" email.
I went to the store and because I needed something else I went inside. The clerks did not know that orders could be placed online and looked at me like I was a dumb$#*! ( I am because I tried in the first place). Finally a manager came out, after much confusion he went to get the order. About 15 minutes later he returned. The order for the butter was incorrect. He told me they did not have what I ordered and I would have to accept the alternate because their website says so. He Knew nothing about opting out of a substitute. I explained that the entire purpose of the order was the specific butter and directed him to the hidden opt out option. He then started to lecture me that I needed to modify my orders to match what they had on hand. I told him to cancel the entire order. He said I still needed to take the alcohol. I then contacted the credit card company and put it in dispute. The parking lot has 4 spaces up front marked for online pickup orders. I will not be honoring these signs in the future.

The disrespectful and rasist 5th manager Hector of the 2899 Jamacha Road, El Cajon, CA ******* Albertsons, refused to sell to my wife and I 30min before closing, because my wife is Aribic. We had to drive 20mins to Vons to get what we needed.