Alan's Factory Outlet Store has a rating of 4.5 stars from 869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention and great job. Alan's Factory Outlet Store ranks 8th among Patio sites.
Absolutely Wonderful Experience. Could not be more happy. Wonderful communication, installation and product.
The Website is very easy to travel around to find all your information required to complete an order.
The builders page was easy to use and the options were almost endless. Great experience with the company!
We are very satisfied with the product we ordered. The team that set our building up was fast, friendly, and very professional.
I received my product sooner then I expected. I plan on ordering another one soon. Everything went smoothly from ordering, delivery, installation.
Built in just a few hours. Very well built and they made sure it was level and square when building it.
Had I realized how long the wait would be for it to be installed I would have bought locally, July to October is too long! Sorry guys!
The product is what I expected. The installation was about what you can expect from a subcontractor.
Discussed prices and options with Mellissa, very prompt on returning my calls and answering all my questions.
They failed to meet the first delivery time and my daughter had driven 100 miles to meet the installation crew
Good so far. I got the product I expected at a reasonable price, before I expected it, and it was properly installed on the site provided.
Great price - great experience...it took a little longer to install than we expected but they did a great job.
Thanks!
The website is easy to use and your staff is very helpful and had all the answers for my questions. I'm very pleased!
Very helpful and fast customer service when I had questions, and the 3D carport builder is very helpful and easy to use.
Ordering process was good, wait time was to slow, installation was great, product looks great and I'm very satisfied.
From the time we ordered until the building was installed was a month. Very impressed with time and quality
Got my order was very satisfied.with installation.thank you very much.also very satisfied with carport.would recommend this to my friends.
It was a breeze. The color was not what I expected. I needed a gray but the grey looked brown on the web site.
Good product, good price, good installers. Company worked with me to accommodate timing for installation.
Exactly what I ordered and arrived in less than 3 weeks and the installation was completed in less than 3 hours.
Thanks Alan.
Answer: I paid in October and it was installed in Dec last month.
Answer: Leave off the roll up doors. If you remove the Carolina doors you lose your warranty. But you can buy an opener and modify it so it maybe would work and lose your warranty on the opener if it quits.
Answer: No they deliver when they get 5 or 6 more buildings.
Answer: They use shady install contractors. I bought a garage online from Alan's and was sent a contract with name Carolina Carports on it. They are a total joke with 2 out of 5 star review. They've been out twice and still unable to install tiny 18x26 on new slab. I wouldn't hire them to put up a doghouse.