Overview
Alamo has a rating of 4.6 stars from 241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alamo most frequently mention customer service, great experience and return process. Alamo ranks 12th among Car Rental sites.
Quick and easy, the best service I have had at a airport
Great experience! Would definitely rent through Alamo again!
I'll list some issues. The brakes were really rough. The front passenger window couldn't be moved down by passenger, and the rear windows couldn't be moved up or down by passengers regardless of child safety button was engaged. The dash Cigarrette Light Adapter port didn't work (the one in center console did). The thing we struggled with the most was the key fab. It was difficult to lock, unlock, open trunk, and start. There were some times better than others. We have video recordings that will be helpful. If we hadn't been as busy as we were on the trip, we would have exchanged the car. Thank you for the opportunity share this information.
The lady at the desk was great. Would recommend your location because of the great service. Could use different vehicle choices.
Great will rent again. Cars provided were in great condition
I got a car that was leaking oil and pulling to one side side heard noise in the engine. Returned it early for another car only to be disappointed again and again…
Excellent customer service every step of the way, especially when returning my car and dealing with a minor issue. The gentleman at check-in was amazing.
Very nice people and also did not pressure me with a sales pitch to take extra insurance and such. Which I really appreciate. Offer it fine, but don't pressure weary travelers.
Super great experience. We loved everything about it!
Car was processed rapidly and turned in promptly. However the rental car that was given me had one tire at 38 and three tires at 30 pressure. These should have been checked and fixed prior to rental
Very good service. So nice to get in from a long trip and have the person nice, helpful and give me the car I requested. Very easy drop off experience.
Everyone at the Alamo car rental was knowledgeable and friendly! :)
Everything went very well at the pick-up and at the return of the car rental!
The gentlemen's that collected the keys at the return was was very nice.
Overhaul a very positive experience and the Mercedes was so fun to drive!
Thanks everyone at Alamo rental Halifax airport:-)
Generally pretty good. Airport counter was closed at pick-up (mid-afternoon, 10-12 customers), and the National agency staff were covering. A little confusion, but they sorted it things out and I didn't have to wait too long before I got a car. Drop-off crew was quick, efficient, and pleasant. Would rent with Alamo again.
Beautiful, fun car to drive at a great price! I got back in my car after my trip and want a new car!😂
Great service. Plenty of vehicles to choose from. Very efficient.
A simple transaction that was done well at every step a shout out to AA simple transaction that was done well at every step A shout out to Izara at check in to make sure I had everything.
Great with customer service. Listened to our requests
Alamo made the process of obtaining a rental of my choosing and turning it in at the end of my visit smooth and stress free.
Simplest, most customer-friendly rental car process I've encountered.
Staff was nice and helpful. Car was clean and full tank.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members