Alamo

Everyone involved in the process of getting my car rented was pleasant and professional first class staff 4sure

I've solely rented with Alamo for the last year and will continue to only rent with them! The employees at this location go above and beyond to help their customers. Thank you Akiem for all your help, especially during such a busy time of the year!

All excellent. Service was fast and efficient. Our car was fine and got excellent mileage. Check out went so quickly and we did not have to rush to get into the airport, which was super close!

As senior citizens I felt that it would have been great to have a few minutes of instruction on the vehicles amenities. We were placed in a 2025 vehicle which we really enjoyed and have no complaints but it took awhile to figure things out and I feel for safety issues it would have been very helpful.

The quick, convenient rental and return process made my life easier. Most importantly, changing my rental term from three days to a week required nothing more than a simple phone call.
Thank you

Customer service is very nice and fast love the vehicle highly recommend and yes definitely choice Alamo again.

I received great customer service, and I am grateful for the way the entire rental process was handled.

I need to charge my phone while driving and the lady went out in the cold to find a car with a USB charger. She was so friendly and did not roll her eyes at me. Next, the guy in the exit booth noted my car was not quite full and said he would honor that. I hadn't even noticed. At return, the girl was very friendly and helpful, even though it was cold and early in the morning.

The staff was outstanding. My vehicle was well maintained.

Very efficient and helpful. Would definitely rent from Alamo again.

Seamless process which worked out very well. Car was satisfactory for my needs.

Agents were very nice and professional. Alamo made sure as I had the rental that everything was going well

Fast and easy to rent, staff members were great! Would recommend Alamo to everyone

We had a very good experience renting a medium sized SUV at the Lyon airport. The staff were competent and very professional. The location was very busy and we had reserved about a week before. We waited, but we got snow tires and an upgrade in exchange for our patience. This was much appreciated and useful on our holiday. The drop off and inspection was super fast and super easy. Thanks for a hassle free experience.

It was great. The only thing is i would like for a gas station closer to your facility. Makes it hard to bring the car back on as full tank as possible.

Very bad, very disappointed. My whole 7 day vacation was ruin.

Great customer service and no hassles. The car was clean and in very good shape.

Jay - the manager on duty at CVG airport switched out my initial rental to provide me with a vehicle that was compatible with my phone connection - I was so grateful for his quick response to switch out my rental for one that would work for me!

A pleasant experience with Alamo from the counter person to the greeting person in the line to leave when we drop the car off to even a follow up phone call while we had the rental thank you Alamo. You are the best.

When returning the car the companies system was down but the were completely professional and didn't make me disappointed.