Airbnb

As a couple we stayed 2 nts in one place and 4 nts in another. I wrote a negative review for one and good reviews for the other. The negative did not get published a week later. This is a conflict of interest of Airbnb. Either they convert the reviews to a choice of anonymous with email confirmation, or else I will pass future renting, as this seems to be a passing phase until more like me feel cheated and quit using Airbnb. Airbnb HAS to weed out bad hosts.

If I could give a 0 star I would. A host on Airbnb tried to charge additional money for everything after we had already booked the place. Even charging extra for checking in at 11pm. Many many hidden costs. The host says if we do not pay the additional costs he will call the police… We reported this to Airbnb and they told us they will do nothing and we should wait outside to check in the following day at 4pm! This is crazy! They also told us it is partly their fault because they failed to release the hosts manual before the booking which included all of his additional costs, yet they do nothing.
Airbnb has ruined our trip and I will not be using them again

I feel like it's hilariously unacceptable for me, a tourist, to not be able to rate a host and speak my mind after they have canceled without a reason a trip that I have booked and payed the advance.
Its unacceptable that Airbnb endorses and encourages its hosts bad conduct and does not allow us to give an honest review, so that other people may know in the future the hosts bad practices and make a calculated decision considering what has happened in the past.

Air BnB. DONT DO IT. Avoid unless you have money to throw away. They refunded only $99 of a $1400 reservation I have to cancel shortly after reserving. They keep throwing out arbitrary numbers saying that first my refund would be this amount, then it would be that amount, then something else. They cant seem to settle on a refund amount and there is ALWAYS some story where they're trying to make sense of their funny math. Avoid the scam all together and get a motel/hotel. They have many, many did I mention many bad reviews and comments on their FB page from dissatisfied customers and their responses to the customers are laughable. They are pure garbage and scammers

We rented a home for the Kentucky Derby. Spent over 3500 for three nights. The place was a dump. There was a cat in the house which we were highly allergic to. No ice and the fridge was broken. Hidden security camera was located. Loaded guns in the closet floor. One less bedroom that was on the description, a couch so dirty that is was black tar.
With all of these problems, they did nothing to refund our money. We had to file in smalls claims court. Airbnb actually made the owners changed the description of the cat and the bedroom after we complained about, but we received no help.
Airbnb is only concerned about renting these dumps out and making a profit rather than taking care of the customer.

Owners of that business created a money making machine for themselves and nothing else.
They do not want to improve the quality of the service by lifting up the requirement's level for the hosts.
They just simply ignore all negative reviews to avoid some troubles with a cash flow.

I do not recommend using airbnb for any booking at all. Their customer service and policies to safe guard the customer are terrible and absolute non-sense. My host was horrible and Airbnb didn't take any actions against them.
I will be making a descriptive video on youtube and Twitter soon giving a complete description on the service and mental torture.

As a 5 star rated Super Host I've had some bad experiences with Airbnb providing unfair service to their customers. I had a guest claim there was mold after they stayed for a night. I offered a clean inspection report of the unit and offered to provide a new inspection to prove it was not mold but a marker stain and they refused and took my money instead. Unfair service, they just want your money and won't even bother with documented proof.

Airbnb asked me to commit a crime. I made a noise complaint and airbnb refused to do anything unless I spied on the supposed neighbors making the noise. They wanted video surveillance taken by me of my noisy neighbors. I told them no because you cannot record someone without their consent. I have never felt so harassed in my life. I didn't want a refund. I didn't want compensation. I just wanted something to be done about my noisy drunk neighbors.

I rented a flat for two weeks in June in Grange Road, Highgate, London UK via Airbnb. I had several problems with the facility and the way it was managed. Foremost the misleading listings on Airbnb (most attractive features not existing) and a very poor Meet and Greet. I posted a detailed factual review on Airbnb, giving a list of good and bad aspects, and a rating of 3/5. Airbnb refused to post my review stating that it did not meet their review standards and that " The review didn't have enough relevant information to help the Airbnb community make informed booking decisions." This shows that the Airbnb review process is a joke, and that they publish only reviews that enhance their rating and their business.
They do not verify the fallacious listings put up by unscrupulous hosts.
Stay away from Airbnb and use their more honest competitors.

Roberto Poggesi